National Storage - Burton

I needed a small storage unit so I stopped by. I was expecting it to be a difficult process but instead Katie listened to my needs and had me set up and ready t... Read More

I needed a small storage unit so I stopped by. I was expecting it to be a difficult process but instead Katie listened to my needs and had me set up and ready to go in about 10 minutes. She was friendly and knowledgeable. I definitely recommend National Storage.

Office staff was extremely helpful and nice. Great 3 month discount! The storage unit was spotless and the padlock with 3 keys was provided. So far a very good ... Read More

Office staff was extremely helpful and nice. Great 3 month discount! The storage unit was spotless and the padlock with 3 keys was provided. So far a very good experience.

Highly recommend. Easy application. Everything was done online. Never had an issue coming or going. Very helpful at their office. I will most definitely come ba... Read More

Highly recommend. Easy application. Everything was done online. Never had an issue coming or going. Very helpful at their office. I will most definitely come back if I ever need storage agion. Thank you.

Woman in the office was so polite and helpful. She explained everything to me and had a lock ready to go for me. Best customer service I have received in a long... Read More

Woman in the office was so polite and helpful. She explained everything to me and had a lock ready to go for me. Best customer service I have received in a long time from a business. 10/10 would recommend to anyone looking.

Excellent experience at the Burton, Michigan location from the initial rental process to the day we cleared out. The facility was always clean, unit stayed dry... Read More

Excellent experience at the Burton, Michigan location from the initial rental process to the day we cleared out. The facility was always clean, unit stayed dry, well lit and interactions with the staff were very positive.

Katie in the office is great! She is kind and courteous. She walks you through the process efficiently. This is our 3rd time renting a unit and every time has b... Read More

Katie in the office is great! She is kind and courteous. She walks you through the process efficiently. This is our 3rd time renting a unit and every time has been good. The units are clean and easily accessible.

Great experience from start to finish, reserved online was contacted within a half hour from the staff at the property to finalize everything. Thanks for being ... Read More

Great experience from start to finish, reserved online was contacted within a half hour from the staff at the property to finalize everything. Thanks for being so quick and efficient!

Katie was super nice and friendly. Very easy and quick process. Nice facility

Katie explained everything to me so well and was very helpful when comparing the units. I appreciated her help tremendously!!

We've had a unit there for the last 3 months, the employees are friendly and professional and go above and beyond to be helpful. Very clean and dry unit. If we... Read More

We've had a unit there for the last 3 months, the employees are friendly and professional and go above and beyond to be helpful. Very clean and dry unit. If we need a unit again we will definitely choose National Storage!

The office was nice and clean, the staff was very friendly and knowledgeable. Our outdoor space was affordable, just right for our RV.

Katie the receptionist-office manager was very welcoming and friendly, she handled my storage needs very professionally and showed me my unit and how to get ins... Read More

Katie the receptionist-office manager was very welcoming and friendly, she handled my storage needs very professionally and showed me my unit and how to get inside the gate, she asked if I had any questions and said if I did to call her. Excellent service and a very safe and secure area. Looking for Storage, check out National Security on Belsay Rd in Burton. Unit very clean and price was the best I have seen .

I love the cleanliness of the facility in Burton. The girls in the office are very nice and easy to work with. I would highly recommend anyone needing to rent t... Read More

I love the cleanliness of the facility in Burton. The girls in the office are very nice and easy to work with. I would highly recommend anyone needing to rent to this facility.

Very friendly and considerate. When life’s a mess they make it a little better! Thanks guys!!! I would definitely recommend this storage facility. 24/hr acces... Read More

Very friendly and considerate. When life’s a mess they make it a little better! Thanks guys!!! I would definitely recommend this storage facility. 24/hr access! Yep in and and out with no issues or take your time!

Very nice, great customer service the lady who works in the office is super amazing and helpful!!! Throughout the time I used a storage unit I never had any is... Read More

Very nice, great customer service the lady who works in the office is super amazing and helpful!!! Throughout the time I used a storage unit I never had any issues. All of my things stayed dry, and we had a heavy summer of rain. I would recommend 12/10 using National Storage. Very clean, well kept, and safe even at 1am.

Great facility, Katie was great to work with and always got back to me quickly if I had any questions. Highly recommend!

The manager working the desk was courteous and professional she made the entire rental process seamless. The units were spacious and clean. They were equip with... Read More

The manager working the desk was courteous and professional she made the entire rental process seamless. The units were spacious and clean. They were equip with everything I needed from the amount of units to locks and keys. 100% would rent from here again.

The process to rent the storage site was easy. Every person I encountered was helpful and very nice. All of my questions were answered. And every question was a... Read More

The process to rent the storage site was easy. Every person I encountered was helpful and very nice. All of my questions were answered. And every question was answered. Very nice place so far.

I am on my second unit, the location is great and the prices are the best I’ve seen. The facility is always clean and well kept. The customer service is amazi... Read More

I am on my second unit, the location is great and the prices are the best I’ve seen. The facility is always clean and well kept. The customer service is amazing, Katie is always a pleasure to work with.

After buying our camping trailer in May, 2021, we had difficulty finding a storage place that had room for it. National Storage had just what we needed & the gi... Read More

After buying our camping trailer in May, 2021, we had difficulty finding a storage place that had room for it. National Storage had just what we needed & the girl was friendly & competent. The price wasn’t too bad, either! We felt that our camper was secure. So I would recommend them to anyone, & would use them in the future, if the need arose. Thank you, National Storage!

Katie took care of me from day 1! Since the size of unit was available and half off, Katie still helped me to verify I selected the RIGHT location in regards to... Read More

Katie took care of me from day 1! Since the size of unit was available and half off, Katie still helped me to verify I selected the RIGHT location in regards to Price, Safety, and outstanding customer service! I am thankful for how Katie took the time to walk me step by step and verified I would have ZERO issues. Thank you Katie for reserving my unit to ensure I would get the special and following through on taking care of me. Would like to suggest having a referral program as I was referred to this specific location. Thank you Katie!

Katie was a great help! Our interaction was smooth simple and quick. The storage is clean so I don’t have to worry about my belongings getting messed up in an... Read More

Katie was a great help! Our interaction was smooth simple and quick. The storage is clean so I don’t have to worry about my belongings getting messed up in any way. Also is convenient in regards of location, directly off the highway. 10/10 Would recommend!!

Has the Best service and price around. Clean and secure. Would definitely recommend to family and friends. Thanks Katie for your wonderful service!

Great friendly staff with new clean dry units. Great place to store your belongings with lots of security cameras in place.

Definitely would recommend this place to all friends and family very clean and well maintained Katie the manager is super sweet and very easy to work with. I al... Read More

Definitely would recommend this place to all friends and family very clean and well maintained Katie the manager is super sweet and very easy to work with. I also love how secure this place is thank you for the great service and fair prices.

First of all let me start by saying this place has got tons of security love the fact that they have so many cameras makes me feel safe and Katie the Manager in... Read More

First of all let me start by saying this place has got tons of security love the fact that they have so many cameras makes me feel safe and Katie the Manager in the office is amazing I would have to say hands down. Definitely happy to see a facility so well maintained.

Katie at National Storage is awesome! She was extremely helpful with all the questions we had. The unit we rented was super clean when we got it. Staff has a... Read More

Katie at National Storage is awesome! She was extremely helpful with all the questions we had. The unit we rented was super clean when we got it. Staff has always been extremely helpful and friendly!

Katie and Krystal at the National Storage in Burton go above and beyond to help out the customer. They extended my reservation for an extra week, while I sort... Read More

Katie and Krystal at the National Storage in Burton go above and beyond to help out the customer. They extended my reservation for an extra week, while I sorted out some storage issues, and then, made sure I received all the appropriate discounts, that I qualified for. Which included, a first months free rent, and a military discount. No other storage company I have worked with have offered me a military discount to retired, military personnel. But National Storage does. The facility is clean and modern. Everything functions correctly and looks NEW, not run down or broken like some other places. If you need some space for your stuff, go see Katie or Krystal at National Storage in Burton, they have competitive rates and are there IN PERSON, 5 days per week!

Katie has been awesome, friendly, and always there for me. I would highly recommend national storage in Burton, MI so long as Katie is there! J. Patrick

I had the pleasure of talking and working with Krystal to get a storage unit for our boat . She was absolutely amazing ! I called inquiring about a unit and she... Read More

I had the pleasure of talking and working with Krystal to get a storage unit for our boat . She was absolutely amazing ! I called inquiring about a unit and she gave me all the information that I needed and even reserved the unit for me just in case I wasn’t going to make there in time .The office closes at 530 and I ended up working till a little after 5 and she was gracious enough to stay after 530 to help us get a unit . Very professional and friendly . Highly recommend this place !

This is a safe and well kept place to store your items. I used their services for two years and never had an issue. The staff is also pleasant and professional.

National Storage is top notch. Clean, secure facilities. The option to pay online makes it very convenient. Katie at the Burton, Mi National Storage is THE ... Read More

National Storage is top notch. Clean, secure facilities. The option to pay online makes it very convenient. Katie at the Burton, Mi National Storage is THE BEST!!

Went in today to pull camper out. Young lady forgot her name!! She was amazing and helped me get a new lot that I could put my 35 trailer on easier than my last... Read More

Went in today to pull camper out. Young lady forgot her name!! She was amazing and helped me get a new lot that I could put my 35 trailer on easier than my last spot!!! Thx again for the great experience of renting from National Storage!!! Great company!! And workers!! Thx Raymond.

Easy online rental process with lower rates than other facilities. My unit was nice and clean with a lock inside waiting for me to move in. Crystal was very fri... Read More

Easy online rental process with lower rates than other facilities. My unit was nice and clean with a lock inside waiting for me to move in. Crystal was very friendly with finishing the rental process. Would recommend this location.

Burton national storage is the best place to rent a unit from. I was impressed with the cleanliness and organization of the facility. But what really made my ex... Read More

Burton national storage is the best place to rent a unit from. I was impressed with the cleanliness and organization of the facility. But what really made my experience outstanding was the exceptional service provided by the manager, Katie.

Kate was very friendly and helpful. Highly recommend. The process was super easy to set up and no hassle when we were done with our storage unit.

Katie was super helpful in getting me signed up in less than 20 minutes from start to finish. I had my Fifth Wheel in storage a hour later. Easy process. Tha... Read More

Katie was super helpful in getting me signed up in less than 20 minutes from start to finish. I had my Fifth Wheel in storage a hour later. Easy process. Thanks

Burton MI National Storage was excellent. It was very clean and we had no issues with mice while keeping items stored for nearly two years. Katie, was always ki... Read More

Burton MI National Storage was excellent. It was very clean and we had no issues with mice while keeping items stored for nearly two years. Katie, was always kind and helpful when I called. One day, My husband forgot to place the lock back on storage unit while visiting the storage unit. Katie called me to alert me and informed me that they would place a lock on unit which was done immediately. I would highly recommend National Storage in Burton, MI

They were so easy to deal with. I stored my travel trailer and was a assigned spot lots of room. Would definitely use again

Very nice, clean, up to date storage facility, very reasonable prices. Katie is obviously awesome at her job and as a person.

Katie is so nice & actually cares about the customer. While I do feel that prices are a bit high, I have never had any issues at this facility.

Service was amazing, I didn’t put my lock on my unit as I had not placed anything in it, there was a mixup and they thought I had left the facility so they di... Read More

Service was amazing, I didn’t put my lock on my unit as I had not placed anything in it, there was a mixup and they thought I had left the facility so they discontinued my service and didn’t bill me any longer, the staff immediately corrected the issue when I stopped by and were very apologetic for the mishap, I was impressed that they didn’t want to bill me for the unit not being used. Still Highly recommend!

Katie was fantastic she explained everything to me took me out to the spot so I could see it very friendly awesome job she did highly recommend ?

Me and my buddy were loving his house and last minute plans changed needed a quick place too put some stuff and they helped up out tremendously. Great place ama... Read More

Me and my buddy were loving his house and last minute plans changed needed a quick place too put some stuff and they helped up out tremendously. Great place amazing staff !

Katie is absolutely amazing, was having the worst week of my life it seems an she definitely helped turn my luck around. I wasn't able to show up until 5:28 (th... Read More

Katie is absolutely amazing, was having the worst week of my life it seems an she definitely helped turn my luck around. I wasn't able to show up until 5:28 (they close at 5:30 on Saturday's) she happily stayed late to assist me with getting a storage that would be fit my needs , giving alot of encouragement on my current situation. The property is VERY well kept , 24hr gate access, equipped with lots of cameras for your security. The process was very simple it might have taken 10 minutes tops to rent the storage & we were on our way. She also was very informative on how the place works & what to expect each month billing wise. I would definitely recommend this place to anyone looking for a nice storage. It does however cost a little more than some of the places around town but it is definitely worth the extra couple bucks, as you get what u pay for in this life.

I used this storage last yr for my camper and was totally relaxed with it being here! I’m over a hour away from Davidson and we do our camping at an Outdoor A... Read More

I used this storage last yr for my camper and was totally relaxed with it being here! I’m over a hour away from Davidson and we do our camping at an Outdoor Adventure.. much easier just to have it up there.. and Katy is such a sweet and knowledgeable person. I haven’t been up since last year.. but she informed me of construction in the area and gave me the best route to take to help make it less stressful! Thanks Katy I truly appreciate you.

I find this facility is clean and dry. I've only been here a few months and it's been a pleasant experience. The staff is very friendly and helpful. There is o... Read More

I find this facility is clean and dry. I've only been here a few months and it's been a pleasant experience. The staff is very friendly and helpful. There is only 1 problem I've come across is that sometimes the gate stays open and that's not good or safe. I'm grateful for all the cameras they have so if there was ever a problem they would have it on film. I reccomend this facility with high regards. Great prices in this time of need as well . The 24/7 access has worked in my favor and is the main reason I choose to rent here.

Place is great. Super clean, dry and the humans that I have spoken to have been great. However, I was looking to get a unit for my girlfriend over the weekend a... Read More

Place is great. Super clean, dry and the humans that I have spoken to have been great. However, I was looking to get a unit for my girlfriend over the weekend as she needs one, and when I checked prices I was blown away. I believe my last several bills were about $130 a month…for a 10x10 slab of concrete with 4 walls. The exact same space, right now, is about $50 CHEAPER per month than I, a customer of literally years in there, is paying. Obviously this is just crazy and it made me aware I’ve been getting raked over the coals. Love the place, but in todays economy, that is unacceptable. Again, the people have been FANTASTIC, but I won’t be taken advantage of any more. I pulled all of my belongings out on Sunday, swept it all out and it’s as clean as the day I got it.

Staff gets 5 stars. They are simplly amazing and show they care about the customer. Management I am not so happy with. I rented a 30'x10' unit for over a year a... Read More

Staff gets 5 stars. They are simplly amazing and show they care about the customer. Management I am not so happy with. I rented a 30'x10' unit for over a year at $150/mnth. The price was the cheapest around and I was very happy with it. With new management coming in I fully expected a raise in the rent. I was not expecting almost a $40 dollar increase though. I cleaned out my unit and moved all my stuff into a friends pull barn for free. The drive to his house is a good distance away and I was still needing a smaller unit for a few things that I needed on a more regular basis and didn't want to drive so far to get. As I said the staff was amazing and is the only reason I came back for a smaller unit. I am now in a smaller 10'x20' at $121/mnth. I was not impressed with such a large increase in rent and at the time that increase came out I noticed that quite a large number of units were emptyting out. I took a moment and drove the complex and realized that a large number people were leaving. I now see that my previous unit is now being rented at a lower price than $150/month and the first month is free. This is the same with my new unit. It was half off the first month and at a much lower price than what it was before new management came in. I am not understanding why such a large price hike was needed. You have lost a large number of customers because of it and then you turn around and rent out units with incentives all the while yoiu have jacked the rates on long standing customers. Not good business practices in my opinion. As I said I was fully expecting a price hike but not such a large one.

I wish I could give this storage facility a negative review, my pontoon was stolen from the burton location, I was never told it was stolen until one day my dad... Read More

I wish I could give this storage facility a negative review, my pontoon was stolen from the burton location, I was never told it was stolen until one day my dad went in to check on his personal unit and seen the pontoon was missing. It was stolen back in August/September 2024 its December now. Until 3 months later. When I asking what happened the new receptionist said I received a call (never happened) that the building was struck by lighting lost all connection to the cameras and some how the thieves used random codes to get into the gate.in addition to this, I was charged rent for my pontoon for three months even though they knew the pontoon had been stolen After how ever long it took for them to get in my pontoon, another rv and 26 other units were robbed. Alot of sketchy things happen here do not trust this company and management.

We’ve had many problems with this storage facility, multiple trucks stolen from there lot that they were not responsible for because they snuck in and you don... Read More

We’ve had many problems with this storage facility, multiple trucks stolen from there lot that they were not responsible for because they snuck in and you don’t need a gate code to exit there facility. Half the cameras there are fake camera that do not even work or are hooked up and the others that are have HORRIBLE picture quality. Our bill has been raised every couple months, plus we paid for insurance, but even with the insurance you pay, if you read the fine print, they are not responsible for anything stolen off of THERE property. Only good thing I can say is the front office lady Katie is amazing and friendly and without her there we would have left a lot sooner than what we did. We still have one unit with them, and are hoping to downsize due to there very large increase of price. I would suggest doing your research before resorting to this specific location.