Premium Self Storage

Excellent storage experience: staff consistently available and helpful, and even provided some supplies at no charge during my clearout process.

Great all around—online pricing, location, and super helpful staff. Sean is the best!!!!! I stopped in to check on pricing in the area for my mom who just los... Read More

Great all around—online pricing, location, and super helpful staff. Sean is the best!!!!! I stopped in to check on pricing in the area for my mom who just lost her husband (my step-dad). She had to store her stuff quickly. I helped her sign up online to take advantage of the GREAT promotional discounted prices. Sean quickly called us up to notify us of an automatically generated access code issue which was corrected quickly. I also chose this location because the help and compassion they showed to our incredible volunteers —Michigan National Guard recruits — during our SCSWEC.org I-94 Ramps Only Clean-Up 6 months prior. The cold water and access to the restroom were much appreciated by our wonderful volunteers.

Keri reached out to me to confirm my online reservation, and was very knowledgeable, kind, and professional. She showed me the different aspects of the unit, as... Read More

Keri reached out to me to confirm my online reservation, and was very knowledgeable, kind, and professional. She showed me the different aspects of the unit, as well as answered my questions regarding UPS drop off service, and having donation pick ups right from their location. The unit was clean and the correct size based on my requested reservation. This is my second time using this facility when storage needs arise. ETA - I have since completed my need for storage, and Keri was very helpful in getting my unit canceled. She even helped me as I was taking a cumbersome bed frame to my vehicle. When I have additional storage needs, I will use this location again.

This place is clean and the person on staff at the time (I forget her name) was very helpful. She just kept finding us and giving very helpful advice ?

Keri and Sean were wonderful to work with! They helped us coordinate moving out of our unit with ease while living out of state and helped us through the in-per... Read More

Keri and Sean were wonderful to work with! They helped us coordinate moving out of our unit with ease while living out of state and helped us through the in-person move out process as well. We would highly recommend this company!

Keri and Sean were wonderful to work with! They helped us coordinate moving out of our unit with ease while living out of state and helped us through the in-per... Read More

Keri and Sean were wonderful to work with! They helped us coordinate moving out of our unit with ease while living out of state and helped us through the in-person move out process as well. We would highly recommend this company!

This place is great! The staff is always kind and knowledgeable. The building is comfortable and well controlled (security, access, and climate). Highly recomme... Read More

This place is great! The staff is always kind and knowledgeable. The building is comfortable and well controlled (security, access, and climate). Highly recommend!!!

Very helpful when we first went in, helped us get the correct size unit. Easy come and go, very safe, I was very comfortable coming and going by myself in the ... Read More

Very helpful when we first went in, helped us get the correct size unit. Easy come and go, very safe, I was very comfortable coming and going by myself in the evening. Also very clean. Thanks , you made our move much easier.

Sean was very happy to help me secure a storage unit. He was very knowledgeable and walked me through each unit size and gave a tour of the unit that I eventual... Read More

Sean was very happy to help me secure a storage unit. He was very knowledgeable and walked me through each unit size and gave a tour of the unit that I eventually rented. It was a very pleasant experience, clean establishment, work knowledgeable personnel. I was referred to them and will refer others.

The sign up process was easy, the facility is well maintained, and the price is super affordable! But the best part was Keri at the front desk. She is so nice a... Read More

The sign up process was easy, the facility is well maintained, and the price is super affordable! But the best part was Keri at the front desk. She is so nice and efficient while still taking the time to answer our questions.

Sean Duncan is the man. Friendly, efficient, professional, took plenty of time to help me through the process and get into the unit I needed. Great service!

Keri was great! Walked me through the process and showed me all my options. She was great. Nice building and bathroom available!

Upper floors are a little tight for a 4x8 piece of wood but it works. Other than that I'm very happy with the location at 9 and I94.

Keri reached out to me to confirm my online reservation, and was very knowledgeable, kind, and professional. She showed me the different aspects of the unit, as... Read More

Keri reached out to me to confirm my online reservation, and was very knowledgeable, kind, and professional. She showed me the different aspects of the unit, as well as answered my questions regarding UPS drop off service, and having donation pick ups right from their location. The unit was clean and the correct size based on my requested reservation. This is my second time using this facility when storage needs arise.

Keri from beginning of my storage till the end She was always there for and explained so well and If I need to rent storage again it will be with Keri She is so... Read More

Keri from beginning of my storage till the end She was always there for and explained so well and If I need to rent storage again it will be with Keri She is so helpful and knowledgeable and kind to the people that come in here I witness that!!, Ann Marie Jones

I spoke with Carrie and Sean and they were very friendly and professional. They answered all of my questions and was able to get a tour of the facilities. I was... Read More

I spoke with Carrie and Sean and they were very friendly and professional. They answered all of my questions and was able to get a tour of the facilities. I was instructed on how to use the access controls to get in and out of the building and the elevators. The unit itself was clean and convenient from the elevator. I like the fact that the unit is indoors and that I have access until 10pm as opposed to 9pm at the previous storage facility.

Location was great. The facility is solid. The team there is very helpful and accommodating. My one aggravation was having to use the key pad at the elevator ev... Read More

Location was great. The facility is solid. The team there is very helpful and accommodating. My one aggravation was having to use the key pad at the elevator every time we needed to go up to the unit (during business hours). During load in when moving a lot of items it’s incredibly inefficient and time consuming. Add to that there is a linked priority for the two elevators so you can’t use either unless the first elevator is on another floor the options are too limited. Will absolutely use this site again when the need arises.

Kerri and Sean are very good caretaker for your firm. They readily go above and beyond to make sure things go smoothly. They make the entire process easy and en... Read More

Kerri and Sean are very good caretaker for your firm. They readily go above and beyond to make sure things go smoothly. They make the entire process easy and enjoyable. Thank you.

Keri from beginning of my storage till the end She was always there for and explained so well and If I need to rent storage again it will be with Keri She is so... Read More

Keri from beginning of my storage till the end She was always there for and explained so well and If I need to rent storage again it will be with Keri She is so helpful and knowledgeable and kind to the people that come in here I witness that!!, Ann Marie Jones

Keri Moore and Sean Duncan are the best. They both are very professional and helped with my storage selection. Premium Self Storage have the best prices in town... Read More

Keri Moore and Sean Duncan are the best. They both are very professional and helped with my storage selection. Premium Self Storage have the best prices in town.

The managers there are great and very helpful. The facility is very clean and updated. I would recommend this facility to anyone.

I had a really good experience. I have a unit in the St Clair Shores location since 2017. My experiences have always been positive.

Dropped off a homeowner items here and had the pleasure of having help from Keri and Sean! Wonderful employees who helped out and were very pleasant!

Awsome staff.came in from Florida with uhaul.they reserved a unit for us and made our trip to Michigan more in joyable. Thank u for your great service!

I dealt with Keri who was friendly, professional and very helpful. The place was clean and very secure. I felt at ease leaving my valuable there.

I love this place. I have always felt safe and my stuff has always been secure. I have never had an issue here. I would use this place again and again.

We priced out five other storage facilities and this one was by far the cleanest and the cheapest. Keri & Sean were very polite and professional when showing u... Read More

We priced out five other storage facilities and this one was by far the cleanest and the cheapest. Keri & Sean were very polite and professional when showing us our options. Thanks again, premium stuff storage St. Clair shores you guys are the best!!!!

Great place to store your addition items for future use. The employees treat you as if you are their family. No judgement on how, why, or what you need to stor... Read More

Great place to store your addition items for future use. The employees treat you as if you are their family. No judgement on how, why, or what you need to store or for how long. Thanks Premium Self Storage.

Return customer; Keri has been a remarkable representative of Premium Self Storage (SCS) both 10 years ago and still today. - Thank you.

Premium Self Storage has been an exceptional experience. Professional, thorough, friendly office staff, and excellent facilities.

The staff at Premium Storage were stellar! They looked out for me and I was always treated with respect. Very reasonably priced.

Everything was straight forward and easy from signing up to cancelling my storage unit. Staff was knowledgeable about their policies and different units. Easy t... Read More

Everything was straight forward and easy from signing up to cancelling my storage unit. Staff was knowledgeable about their policies and different units. Easy to view empty units to see what size fits best. Would definitely use again.

I had a unit here for several years. I moved out when I no longer needed the unit due to a lifestyle change. I came by recently to drop off a UPS package. I wa... Read More

I had a unit here for several years. I moved out when I no longer needed the unit due to a lifestyle change. I came by recently to drop off a UPS package. I was delighted to see that Keri Moore and Sean Duncan were still running this location. They have always been very helpful when I needed something. But more than that, they are very friendly and personable. At a time when it’s difficult to get good service anywhere, it’s refreshing to see that some people are still willing to go the extra mile. If I need some storage in the future I will definitely use this location.

I have rented from many storage companies over the years and this facility has the whole package - clean, safe and secure with inside load/unload and bathroom a... Read More

I have rented from many storage companies over the years and this facility has the whole package - clean, safe and secure with inside load/unload and bathroom available on site. But the management team of Sean and Keri are what set it apart for me - they really care about their renters and work hard to make sure we have storage that fits our needs at its most affordable.

I've been using this facility for a few years now, and it has consistently been clean. Also, the staff is always helpful, courteous, and accommodating. Excellen... Read More

I've been using this facility for a few years now, and it has consistently been clean. Also, the staff is always helpful, courteous, and accommodating. Excellent customer service!

Keri and Sean are the best. They are both always extremely pleasant and professional, they remember your name and why you are doing business with them (this is ... Read More

Keri and Sean are the best. They are both always extremely pleasant and professional, they remember your name and why you are doing business with them (this is very important to me). The customer service you receive is excellent. The facility is always very clean and user friendly. I am very pleased and always refer individuals and businesses to them.

I did everything online, with some text info verifications, It was quick and painless, so far so good!

We have used this facility for many years. The one in St Clair Shores has fabulous employees, there is a consistency among them, and they know who you are. If w... Read More

We have used this facility for many years. The one in St Clair Shores has fabulous employees, there is a consistency among them, and they know who you are. If we ever need a storage unit again, we will definitely come here.

Super friendly staff, thorough. Very clean facility. Good pricing.

Great staff, Kari and Sean were very helpful. Great location for me.

I absolutely love this place. The staff is so friendly. Sean and Keri are so funny and nice and helpful!

First Storage Unit I ever had. Staff is kind, helpful, and accommodating. Facilities are clean, well kept, temperature controlled, and monitored. Well laid out ... Read More

First Storage Unit I ever had. Staff is kind, helpful, and accommodating. Facilities are clean, well kept, temperature controlled, and monitored. Well laid out with covered unloading facilities, multiple carts, and two large elevators. Highly Recommend!

Kerry is great. Always takes care of any situation that arises. Very polite and has all the answers.

Great price, temp controlled, access restricted, office staff super nice and helpful. I was pleasantly surprised. Only suggestion would be for the garage to hav... Read More

Great price, temp controlled, access restricted, office staff super nice and helpful. I was pleasantly surprised. Only suggestion would be for the garage to have signs posted to turn off your vehicle. Some idiot was texting with his van running in the closed garage and I actually had to ask his to turn it off cause I was getting light headed.

Had a unit here for about 2 years, and everyone was great. The facility is really secure and easy to navigate, and the employees were always very nice and helpf... Read More

Had a unit here for about 2 years, and everyone was great. The facility is really secure and easy to navigate, and the employees were always very nice and helpful. If you need a storage u it, this is a great place!

Great environment! Great storage place! The prices there are affordable the staff there are awesome and I will always recommend Premium Storage.

Amazing customer service! Storage units are clean! Climate controlled and affordable! Thank you guys for making this less stressful for me!

Very courteous and helpful staff, clean and neat facility. Worked with us to select the right size unit when we started, and then to reduce to a smaller unit wh... Read More

Very courteous and helpful staff, clean and neat facility. Worked with us to select the right size unit when we started, and then to reduce to a smaller unit when our needs were adjusted.

Safe and Secure. Never had any issues with unit or staff. Office staff always friendly and helpful. Thank you for a great experience.

Loved my experience here at premium self storage Manger was super helpful in helping choose the proper unit for my belongings in a timely matter very appr... Read More

Loved my experience here at premium self storage Manger was super helpful in helping choose the proper unit for my belongings in a timely matter very appreciative for you guys.. I'll be spreading the news to anyone else who needs a storage unit in the near future to check you guys out thank you again...

The staff was incredibly helpful during our initial visit which made it an easy decision to use Premium Self Storage. The service level continued for the durati... Read More

The staff was incredibly helpful during our initial visit which made it an easy decision to use Premium Self Storage. The service level continued for the duration of our rental. The facility is safe, clean and indoor loading bay is a huge benefit! I would highly recommend PSS.

I highly recommend this storage unit facility. Keri was an absolute pleasure to deal with. She went above and beyond to make sure all my storage needs were met.... Read More

I highly recommend this storage unit facility. Keri was an absolute pleasure to deal with. She went above and beyond to make sure all my storage needs were met. I had a positive experience from beginning to end. I’d give 10 stars if I could!

I’ve had the best experience with Premium Storage. The kind and friendly customer service I received with every engagement was exceptional! I recommend Premiu... Read More

I’ve had the best experience with Premium Storage. The kind and friendly customer service I received with every engagement was exceptional! I recommend Premium Storage if you are looking for great customer service, clean, and good prices. Thank you, Karima

Excellent Customer Service-Office always very helpful and friendly. Would definitely recommend for all your storage needs

This morning I called two different storage places and got answering service at both but I wanted to talk to a person so moved on. I then called Premium Self S... Read More

This morning I called two different storage places and got answering service at both but I wanted to talk to a person so moved on. I then called Premium Self Storage and Keri answered after the second ring. From the very get go and until I was loading stuff in to my unit Keri was there with a friendly smile. Keri knew her job very well and came across as fair and honest. I appreciated her giving me a chance to bring my own lock but ended up needing to buy one from her anyway! Great facility too. Looked well taken care of, cool (temperature), felt safe, and I feel like I got a good value with the free month promotion included with my particular unit.

I only just started using them, but so far things have been great. I reserved my unit online while I was on lunch at work. I went in and finalized things and th... Read More

I only just started using them, but so far things have been great. I reserved my unit online while I was on lunch at work. I went in and finalized things and they were super helpful and nice in the office.

Great place!!! Very clean, safe and very accommodating. Kerri and Sean were great and so nice!!!

Upfront pricing with no hidden costs. The unit is good. Being able to drive inside the building to unload was a plus during the heavy rains.

I feel they have a better rate and cleaner facility than their competitor - Plus the customer service is great - Karri is the best!

I've rented here for 2 years! This is a great and safe place to store. The staff gives great customer service!

Viewing, registration and sign-up took less than 15 minutes. Excellent service!

This is the best UPS drop-off around! Quick and easy!

Renting online was fairly easy. The facility is clean and quiet, and the staff is very helpful.

The rates are much better than the last facility I rented from. I like the facility much better as well.

I woke up to a foot of water in my basement, so I needed to get emergency storage for the items I could save. Premium Self Storage walked me through renting ove... Read More

I woke up to a foot of water in my basement, so I needed to get emergency storage for the items I could save. Premium Self Storage walked me through renting over the phone so I could continue working at the house. Thank you so much!

I compared a few storage places in the area before I came to Premium Storage. Keri was nice and very helpful, the facility was clean, and they had a great speci... Read More

I compared a few storage places in the area before I came to Premium Storage. Keri was nice and very helpful, the facility was clean, and they had a great special for the first month. I think I made a good choice storing here.

I never thought I would need storage, but life comes at you hard sometimes. Renting was easy and the staff was friendly. They made my day a lot better. Thanks a... Read More

I never thought I would need storage, but life comes at you hard sometimes. Renting was easy and the staff was friendly. They made my day a lot better. Thanks again!

Easiest out of state move I've ever made! We moved from Florida to Michigan and needed to rent a unit but the movers were going to arrive before we did. Premiu... Read More

Easiest out of state move I've ever made! We moved from Florida to Michigan and needed to rent a unit but the movers were going to arrive before we did. Premium took care of the rental over the phone and directed the movers once they got there. The unit was loaded and everything was ready for us when we arrived. Top notch service!

Been here almost five months and have had no issues. The place is clean and feels safe. What more could I ask for?

I have used Premium Self Storage over 10+ years for storage, and other needs. I met Keri first she is PHENOMENAL! Sean came later he didn't disappoint either. T... Read More

I have used Premium Self Storage over 10+ years for storage, and other needs. I met Keri first she is PHENOMENAL! Sean came later he didn't disappoint either. The building is always clean and safe, so are the storage units.

Rent at premium self storage and stop shopping around! You won't regret it!! Clean, secure and the most professional, caring staff! Kerri and Sean we're exce... Read More

Rent at premium self storage and stop shopping around! You won't regret it!! Clean, secure and the most professional, caring staff! Kerri and Sean we're exceptionally accommodating. We had an after-hours move they came to the building and open the doors for us. Just an awesome management team! Thanks again for everything, Victor H.

Moving is the WORST! However, having someone as helpful, and patient as Sean, definitely makes the process much easier! One less thing I have to worry about! ... Read More

Moving is the WORST! However, having someone as helpful, and patient as Sean, definitely makes the process much easier! One less thing I have to worry about! The facility is clean, well maintained, and well organized! Thanks for your help!! Oh yeah!! An added bonus of having packages shipped here is AMAZING!! No more dealing with missing packages, and having to deal with various companies trying to get reimbursed for missing items, or having them re-delivered! Great perk!!

The staff is super friendly and helpful. The location is very clean. I've referred this location to several people. They've made my challenging time in life wor... Read More

The staff is super friendly and helpful. The location is very clean. I've referred this location to several people. They've made my challenging time in life worth moving forward! New and updated review: March 8th 2021: A few great things that has me returning and referring family&friends here: The staff is professional and kind — Prices are competitive They have a dock that makes me feel safe when Im out late getting or loading things in storage— the elevator process is safe as well They are a UPS access point — TALK ABOUT CONVENIENCE of mailing business packages.

I have been using premium self storage for around 20 years when I’ve moved or needed additional storage space. Keri and Sean are professional, kind, Helpful, ... Read More

I have been using premium self storage for around 20 years when I’ve moved or needed additional storage space. Keri and Sean are professional, kind, Helpful, and exceptional communicators. The storage units, building and parking area are always clean and well-maintained.

Still renting after 9 years Sean and Keri are great at what they do !! Keep up the great job guys .

This is the best storage facility I have ever used! I moved in during a snowstorm so being able to unload inside was a blessing!

This is the best storage facility I have ever used! I moved in during a snowstorm so being able to unload inside was a blessing!

Looking for storage? Look no further this place is nothing short of the best! I have used them for storage twice now, both business related, using my unit as a... Read More

Looking for storage? Look no further this place is nothing short of the best! I have used them for storage twice now, both business related, using my unit as a mini warehouse with daily use. The biggest asset of this place are it's people. If I ever had any questions or issues the managers were extremely friendly and accommodating. I have never had a bad interaction or anything close to a negative experience. As long as you communicate your needs they will find a way to make it happen. You should choose it for storage based on this alone. Need more? -Drive in HEATED loading bay. -Plenty of push carts to lug your junk to/from your unit. -Multiple entry security pads and security cameras everywhere so you know your stuff is secure. -Long access hours, if you forgot something you can make a late run or pick it up early before work. -Easy access right off the freeway. -This place is CLEAN, even in winter. Might not be a huge selling point to some but if you were in and out as much as me it is very much appreciated. I left because I no longer needed the unit for work. If I ever need storage for business or personal needs, this is the only place I will go. Thank you Keri and Sean for everything!

Great fast professional service....as always. Love Carrie and Shawn. Always super helpful and cheerful.

This facility is almost entirely indoor and as such could not accommodate my needs, but the managers Keri and Sean were instrumental in helping me find a locati... Read More

This facility is almost entirely indoor and as such could not accommodate my needs, but the managers Keri and Sean were instrumental in helping me find a location that could and it ended up being closer to where I live. Thank you so much.

Phenomenal customer service experience from Keri, I recommend this location! Fast, friendly, great prices! Thanks for all you do!

This the best storage facility hands down, Keri and Sean are very detailed, they tell you everything you need to know up front, no surprises. Facility is always... Read More

This the best storage facility hands down, Keri and Sean are very detailed, they tell you everything you need to know up front, no surprises. Facility is always clean and secure! I highly recommend anyone here that needs storage!

I've stored here for years and never had a problem. I recommend this place to anyone needing good, safe storage.

My experience has been wonderful.Thank you keri & sean I LOVE How FRIENDLY THE STAFF IS ALWAYS WILLING TO HELP

I appreciate the help with getting my mom's unit. 5 stars!

Great UPS pickup spot! I'm usually in and out in less than 5 minutes.

The promo I got was a life saver!

If you need to store something this is the place friendly staff always ready to answer questions

This has been a great place to store.

This place is truly amazing! Keri and Sean are two of the best managers we have ever rented with. This place is miles apart from any other storage facility in ... Read More

This place is truly amazing! Keri and Sean are two of the best managers we have ever rented with. This place is miles apart from any other storage facility in the country. Thanks again!

This place is great! We've been able to keep our non-essential items in storage, freeing up more space for our needed supplies. The staff was a great help in ge... Read More

This place is great! We've been able to keep our non-essential items in storage, freeing up more space for our needed supplies. The staff was a great help in getting everything coordinated. 5-stars!

I am so glad I chose Premium Self-Storage. The managers are both very knowledgeable, friendly, professional, and helpful. This facility is convenient, secure a... Read More

I am so glad I chose Premium Self-Storage. The managers are both very knowledgeable, friendly, professional, and helpful. This facility is convenient, secure and clean. It's the BEST!

The office staff was extremely helpful with securing my rental over the phone. Finalizing was quick and easy. Thanks all!

Being able to drive inside the building and unload was a big help during the snowstorm. The place is clean and they provide good service.

Really enjoying the Drive in Bay on these cold snowy windy michigan days, staff Keri & Sean make a great team very courteous and efficient!!

They were a big help to both my client and her movers. I will recommend this location to any of my clients who need storage!

Renting here for 10 + years, love that they upkeep the building ,constantly seeing the staff cleaning the building . Its awesome that they offer free wifi, whic... Read More

Renting here for 10 + years, love that they upkeep the building ,constantly seeing the staff cleaning the building . Its awesome that they offer free wifi, which I can do inventory in the bay area my weekly conference calls, even watched a movie waiting for my boss all the in bay area with little to no distractions. Thanks Guys for being so professional.

I rented a unit about 4 days ago and the little lady i believe her name was Kerri she was awesome she walked me through all the ins and out of renting a storage... Read More

I rented a unit about 4 days ago and the little lady i believe her name was Kerri she was awesome she walked me through all the ins and out of renting a storage unit I would recommend this location to my friends and family and especially because she made me feel safe. I've never had to do a storage rent but when i left i felt comfortable and at ease. Thank you so much for your courtesy

They're always nice about me forgetting to pay my bill. The manager Kari is always pleasant to talk to even when it's busy there. It's a clean and well-lit plac... Read More

They're always nice about me forgetting to pay my bill. The manager Kari is always pleasant to talk to even when it's busy there. It's a clean and well-lit place and it's always cool inside. The elevator is a little slow, but that's nothing to knock a star off about.

Very solid storage facility. Easy in and out, friendly staff, very self service place. Only bummer is no available bathrooms.. ..at least I wasn't aware of any... Read More

Very solid storage facility. Easy in and out, friendly staff, very self service place. Only bummer is no available bathrooms.. ..at least I wasn't aware of any.

Have had no issues with my rental until this year. No clue why the office is closed today because January 2nd is not a holiday. Its extremely inconvenient that ... Read More

Have had no issues with my rental until this year. No clue why the office is closed today because January 2nd is not a holiday. Its extremely inconvenient that the office staff is out despite it not being a holiday. I called 3/4 times and got no answer. On top of the fact that the entry door being broke us something they should have informed every tenant about via email or voicemail, not by paper taped to a door. But let me be a day late paying and I'm getting 2 calls a day? Plus a reminder email?

This place is criminal. Reserved a unit in preparation for storage needed. Autopay customer, paying on time every month. They sold my unit without permission or... Read More

This place is criminal. Reserved a unit in preparation for storage needed. Autopay customer, paying on time every month. They sold my unit without permission or notice. They avoided my call when I called to find out what was going. The MANAGER finally answered only to tell me there was nothing he could do. Zero remorse. Unable to reach anyone else or get a call back. I’m convinced they’re double dipping. Worst experience ever!