National Storage Traverse City - Silver Lake

Great customer service from initial phone call and setting up the rental at the facility. Facility was in great condition, and in a very secured area

This storage facility is very clean and well maintained, however, the rates are outrageous. When I first started to rent from them 4 years ago, I paid $55 a m... Read More

This storage facility is very clean and well maintained, however, the rates are outrageous. When I first started to rent from them 4 years ago, I paid $55 a month. If I had stayed with them, they wanted $208 a month! They also required you to pay for their renters insurance. So, while I liked their facility, I simply could no longer afford them.

Gate was so quiet, I didn't even realize it opened.

Great customer service ? The only thing that would great to have are dumpsters for the renters customers pay enough to be able to have access to a dumpster.

The woman on the phone was friendly and helpful, I was able to acquire the unit within five minutes on the phone and I was also able to secure a discount by pay... Read More

The woman on the phone was friendly and helpful, I was able to acquire the unit within five minutes on the phone and I was also able to secure a discount by paying right then instead of at location.

It was so nice to have my own spot to keep my stuff stored and the manager was so kind.

National Storage of Traverse City is a wonderful place to store your things. Very clean and secure. No problems with mice or anything getting into our things. W... Read More

National Storage of Traverse City is a wonderful place to store your things. Very clean and secure. No problems with mice or anything getting into our things. Would highly recommend this place.

Fast professional service and clean units. Great

Wow! This storage facility is the cleanest facility I've ever been to! They are always updating the property and adding more amenities for tenants. It's great t... Read More

Wow! This storage facility is the cleanest facility I've ever been to! They are always updating the property and adding more amenities for tenants. It's great to see a company so dedicated to their customers. I definitely will be coming back regularly!

These folks are really nice. It was quick and easy to register and get my things moved in.

Great customer service! Very helpful, easy going. Totally recommended:)

I called to make reservations for a storage unit for the summer. The gentleman I spoke with was not only kind but incredibly knowledgeable on what I needed. Heâ... Read More

I called to make reservations for a storage unit for the summer. The gentleman I spoke with was not only kind but incredibly knowledgeable on what I needed. He’s attention to detail and great customer service makes me feel great about choosing this place to store ny possessions. Will definitely recommend this storage company to friends and family.

Alex was VERY helpful!! Very great communication and staff are willing to answer any questions anytime. Great location for sure!

We are moving from Northwest Indiana and with so many things to plan and get together Manager Alex really made the whole process easy. Very fast response and su... Read More

We are moving from Northwest Indiana and with so many things to plan and get together Manager Alex really made the whole process easy. Very fast response and super helpful with all our questions.

Incredibly convenient, easy, friendly and fast! I reserved my storage unit size online the day before as I was at work. The next day I went in and Alex welcomed... Read More

Incredibly convenient, easy, friendly and fast! I reserved my storage unit size online the day before as I was at work. The next day I went in and Alex welcomed me to their services. He explained that they were offering 1/2 off first months rent. Which was fantastic!! Alex offered me insurance on my unit which gives me peace of mind. After a couple signatures I was shown to my unit. I appreciated the service very much and the price was GREAT!! I HIGHLY recommend National Storage of Traverse - Silver Lake!!

This place is great! The gentleman in the office is so nice and helpful. I am new to the area and he answered lots of questions I had. My unit is nice and clean... Read More

This place is great! The gentleman in the office is so nice and helpful. I am new to the area and he answered lots of questions I had. My unit is nice and clean and the area is very secure. Highly recommend!!!

i was recommended national storage center by relatives and i am pleased with my decision to store here. It was easy for us to check in and the storage barn is b... Read More

i was recommended national storage center by relatives and i am pleased with my decision to store here. It was easy for us to check in and the storage barn is bigger than we expected. They do a good job of clearing the snow but it can get icy so wear the right stuff for the conditions. The manager gave us a card to leave a review so here you go Ian. The storage compound is secure and i think it is probably one of the nicer ones in the area

The young man at the desk asked us to leave a review. The upkeep on the grounds is very good. I like the security that storing here provides. We found check in ... Read More

The young man at the desk asked us to leave a review. The upkeep on the grounds is very good. I like the security that storing here provides. We found check in to be fast and easy. The storage garage was just what we needed during our move and everything fits nicely.

My step daughter needed a unit on short notice. We called around and National Storage called us back fast. They were very accommodating and addressed all of her... Read More

My step daughter needed a unit on short notice. We called around and National Storage called us back fast. They were very accommodating and addressed all of her questions. Moving in was fast and we are pleased with the unit. The manager asked me to leave a review, I am happy with the service so I gave a full five stars.

The manager asked me to leave a review so here we go. The locker was clean, I like the levels of security the place has. There are a couple things they need dur... Read More

The manager asked me to leave a review so here we go. The locker was clean, I like the levels of security the place has. There are a couple things they need during move in but once they had them everything went smoothly. I never had to call them once because my info was all in their system and I was on automatic payment. The email you a lot of stuff so make sure to check your email. Overall everything was fine and I would expect us to be back in the spring. Thanks

Ian and Alex were very nice and helpful. We needed our boat stored on short notice and were happy that we found National Storage Center. The security gate put m... Read More

Ian and Alex were very nice and helpful. We needed our boat stored on short notice and were happy that we found National Storage Center. The security gate put my mind at ease. This storage place appears much more secure than some of the other ones we have used previously.

Our move-in to the storage lockers was straight forward. The manager explained what all I needed before I came in and I had all my information ready. The move-i... Read More

Our move-in to the storage lockers was straight forward. The manager explained what all I needed before I came in and I had all my information ready. The move-in took probably 10 minutes and I was ready to go. The lockers were clean. We stored there for a few months and never had any problems. We will definitely use their services again. Thank you for reading my review :)

Very clean and Secure facilities. I was very pleased the employee service as well. I have no complaints, 5 out of 5 stars.

The Pro's: 24 hour onsite caretaker, a gate that requires an entry code, many security cameras, the grounds are clean and feel private, the managers are compete... Read More

The Pro's: 24 hour onsite caretaker, a gate that requires an entry code, many security cameras, the grounds are clean and feel private, the managers are competent. The Con's: The rent is a bit pricey, some of the other people with storage spaces are rude. No dogs are allowed inside the gate. I still give five stars because this storage place is better than most in the area.

My experience storing my items here was great. Would give a 6 out of 5 stars if I could!

I have been very happy with my service at national storage center. The storage locker was clean when I got it. The manager called me when I forgot to pay the re... Read More

I have been very happy with my service at national storage center. The storage locker was clean when I got it. The manager called me when I forgot to pay the rent on time and was very professional. They knew my name and treated me well whenever I came in. If I need to store again I would use them again.

We stored our boat in the outside parking section. Moving in was fast and Ethan was very accommodating when we called to delay our move out. We definitely will ... Read More

We stored our boat in the outside parking section. Moving in was fast and Ethan was very accommodating when we called to delay our move out. We definitely will be back next year!

I was recommended National Storage Center by my dad. He said he had a great experience storing here. My partner and I are impressed by how clean the storage she... Read More

I was recommended National Storage Center by my dad. He said he had a great experience storing here. My partner and I are impressed by how clean the storage shed was when we opened it. Move-in was really fast even though they do require a bit of paperwork. The manager (I believe his name is Alex?) gave us tips on campgrounds and things to do around Traverse City because we are new to the area. We are quite pleased with this storage place and would recommend them to friends or family.

As someone who has had bad experience with storage facilities in the past I was very happy with National Storage Center. The complex is clean, they have a gate ... Read More

As someone who has had bad experience with storage facilities in the past I was very happy with National Storage Center. The complex is clean, they have a gate with key pad entry and security cameras everywhere. I saw one of the managers picking up trash several times while I was there. The facility is generally well lit when it gets darker and I was told that they have a caretaker on site 24 hours a day. They are more expensive than surrounding places but they are far more secure. I am very happy with my decision to store my belongings here and it has made my move to the area a lot less difficult than I expected. I will likely use them again if I need to and have already recommended them to my daughter.

I travel throughout Michigan quite frequently for my job. In my line of work I am always needing a place to store materials. I had such a good experience at a N... Read More

I travel throughout Michigan quite frequently for my job. In my line of work I am always needing a place to store materials. I had such a good experience at a National Storage Center location in the past I now seek out their locations for storage whenever it is feasible. 5 out of 5 Stars!!!!

The storage garage was clean when we moved in and the grounds looked well kept

I needed a special lock and they had it in the store. The manager was very knowledgable and helped me set up the combo.

The storage complex was very clean and appears to be very secure with the fence and all the cameras. The storage locker was just what I was looking for to store... Read More

The storage complex was very clean and appears to be very secure with the fence and all the cameras. The storage locker was just what I was looking for to store all the various stuff I’ve collected over the years. Alec was very polite and helpful. I would use this storage place again, they are a bit pricey but I know my stuff is always safe so that’s priceless.

I have no complaints when it’s comes to renting a unit here. The facilities are clean and in good condition and I would certainly recommend this storage facil... Read More

I have no complaints when it’s comes to renting a unit here. The facilities are clean and in good condition and I would certainly recommend this storage facility.

Great overall service, employees were helpful and provided great customer service. 5 out of 5 stars!

My elderly mom needed to rent a storage unit for some of the extra things she had around the house. The staff were good in explaining all the details she needed... Read More

My elderly mom needed to rent a storage unit for some of the extra things she had around the house. The staff were good in explaining all the details she needed to know and showed her how to use the security keypad. The storage unit is very clean and the facility looks to be very secure with all the cameras they have. I am very happy with this facility because a lot of the other ones around TC seem rundown and don't look very secure to me.

Sometimes moving can be a really stressful situation, which was my case. The staff here make you feel very comfortable and give you all the info you need and as... Read More

Sometimes moving can be a really stressful situation, which was my case. The staff here make you feel very comfortable and give you all the info you need and ask if you have questions. The units are very clean and secure and easily accessible. Also the location feels private and the rates are great. I would definitely recommend them, especially since I am a return renter.

They have always been helpful and the two units I rent were clean and in great condition. I would reccomend National Storage to anyone

They have always been helpful and the two units I rent were clean and in great condition. I would reccomend National Storage to anyone

The guys who work here are helpful. My wife loves how secure the place is too.

Absolutely outstanding customer service, Alex went above and beyond to help me out. I would highly recommend National Storage Center to anyone.

I travel all over Michigan for my business and have found National Storage to be one of the best! I was talking with a manager who informed me the owner is also... Read More

I travel all over Michigan for my business and have found National Storage to be one of the best! I was talking with a manager who informed me the owner is also a Michigander. I will continue to refer anyone who asks to National Storage and their affiliates!!

We are staying at the Campground, right next to the self storage. But we have been told, storage cost is $25.00 a month. Sound really good to me. The campgrou... Read More

We are staying at the Campground, right next to the self storage. But we have been told, storage cost is $25.00 a month. Sound really good to me. The campground is 6 out of 5 (YES I said 6 out of 5 ?'s) OUTSTANDING camping grounds.