National Storage - Detroit

The dynamic duo who run this facility are extremely helpful and professional. I highly recommend their storage unit for anyone seeking top-notch care! Storing m... Read More

The dynamic duo who run this facility are extremely helpful and professional. I highly recommend their storage unit for anyone seeking top-notch care! Storing my items after a big move from another state was made easier after their willingness to accommodate our needs for 2 units last minute. 5 stars!

From the moment I entered the office Michele and her associate felt my sadness and frustration. Michele handle me with care, love, and perfessionalism. This was... Read More

From the moment I entered the office Michele and her associate felt my sadness and frustration. Michele handle me with care, love, and perfessionalism. This was the best experience of my day and Michele is to be congratulated on a job well done.

Very professional. Building stay clean and affordable. They exterminate often to keep Rodents away you don’t have to worry about weather change with your item... Read More

Very professional. Building stay clean and affordable. They exterminate often to keep Rodents away you don’t have to worry about weather change with your items freezing then thawing out lol … They only thing I didn’t like or it would’ve been five stars was the access times to the storage

Ianna and Michelle was so welcoming they are fun always have a smile on their faces. Take their time to make sure the customers are happy.

Great spot the receptions are really fun conversation and very helpful. Would recommend to use for your storage. And right next to the police station your asset... Read More

Great spot the receptions are really fun conversation and very helpful. Would recommend to use for your storage. And right next to the police station your asset are secure.

Staff is very helpful and so friendly and they make you feel welcomed. The facility is very clean and well maintained. Glad I chose this company for my storage.

I recently had the pleasure of experiencing exceptional customer service, and I cannot help but share my heartfelt appreciation for the wonderful assistance I r... Read More

I recently had the pleasure of experiencing exceptional customer service, and I cannot help but share my heartfelt appreciation for the wonderful assistance I received. Ayanna assisted me and went above and beyond in providing not only impeccable service but also personal advice that truly exceeded my expectations. From the moment I approached her, she greeted me with a warm and genuine smile, instantly making me feel valued and welcomed. Her positive attitude and willingness to listen attentively to my needs created an atmosphere of comfort and trust, making it easy for me to express my concerns and seek her guidance. What truly set her apart was her exceptional knowledge and expertise in her field. She meticulously assessed my situation, asked pertinent questions, and took the time to fully understand my requirements. Her attention to detail was remarkable, and she demonstrated an impressive level of competence that instilled confidence in me. Not only did she address my immediate concerns, but she also proactively provided me with valuable advice and insights. Her personalized recommendations showcased her dedication to ensuring my satisfaction and success, going above and beyond the call of duty. Throughout our interaction, she maintained a high level of professionalism, displaying patience, empathy, and genuine care. She had an innate ability to connect with customers on a personal level, making the entire experience not only efficient but also enjoyable. Her exceptional communication skills and ability to explain complex concepts in a clear and concise manner left me feeling empowered and well-informed. I left the store feeling not only satisfied with my storage but also grateful for the personalized attention and guidance I received. It is evident that this lady takes great pride in her work and genuinely values her customers. Her commitment to delivering outstanding customer service is a true testament to her dedication and passion. In conclusion, I wholeheartedly commend Ayanna for her outstanding customer service. Her warmth, knowledge, and exceptional attention to detail left a lasting impression on me. She embodies the true essence of exceptional service, and I am grateful for the personal advice she provided. She is truly an asset to your organization, and I would not hesitate to recommend her h to others in need of unparalleled assistance. #200

This was my first time renting a storage unit and Michelle made it a breeze. She recommended me the perfect size unit. She was polite and made sure all my quest... Read More

This was my first time renting a storage unit and Michelle made it a breeze. She recommended me the perfect size unit. She was polite and made sure all my questions were answered! Thanks Michelle!

The staff were very professional polite and helpful, the two lovely ladies, were very hand on with the process and made things easy and simple to understand, I... Read More

The staff were very professional polite and helpful, the two lovely ladies, were very hand on with the process and made things easy and simple to understand, I would highly recommend this business they treat you like family

Thank you Ms.Michele for the smooth process. The storage unit has a easy access and is clean. The best person to talk to and help you out is, Ms. Michele! She h... Read More

Thank you Ms.Michele for the smooth process. The storage unit has a easy access and is clean. The best person to talk to and help you out is, Ms. Michele! She has the best customer service.

The two women that that I was fortunate to meet very efficient good people I was in a situation and she know who she is she was really there for me running late... Read More

The two women that that I was fortunate to meet very efficient good people I was in a situation and she know who she is she was really there for me running late she helped me she went beyond just being an employee she was understanding . It's a big place and you can get lost but she helped me with that too they have more than one elevator you drive in everything is easy access I would recommend this place to anybody

I booked over the phone and the person had me believing I book a storage big enough to fit my 1 bed room apartment. Thwart wasn’t the case he booked me for a ... Read More

I booked over the phone and the person had me believing I book a storage big enough to fit my 1 bed room apartment. Thwart wasn’t the case he booked me for a small unit. The manager Michelle was able to accommodate me and she also gave me a little more time to move all my things in. Thanks Michelle!

The service was thorough and the provider was very detailed oriented and knowledgeable. She took her time and explained in detail what the process was and the b... Read More

The service was thorough and the provider was very detailed oriented and knowledgeable. She took her time and explained in detail what the process was and the benefits of renting a space. I am very happy with the service provided me.

Very clean facility with easy drive-up access. Very friendly and helpful staff that are willing to go the extra mile for you! Ask for Michelle she is the best!... Read More

Very clean facility with easy drive-up access. Very friendly and helpful staff that are willing to go the extra mile for you! Ask for Michelle she is the best!!!

The manager was very helpful and attentive. And patient lol. Thank you so much Michelle! 10/10 recommend?

This place is secure the manager Michelle is a good person they work with you when it come to payments on the storage unit the only thing I do not like is that ... Read More

This place is secure the manager Michelle is a good person they work with you when it come to payments on the storage unit the only thing I do not like is that it is not 24 hour access other than that I would use again if I need to

My experience was great. Very welcoming n polite and friendly. Very professional. First time getting storages. And the host was alot of help.

Very professional young lady by the name of Michelle. Was very helpful excellent service went above and beyond to help me find the perfect storage

Ms Michele is awesome. We’re always laughing each time I visit for my payments. She goes above & beyond to take care of the customers. She gets the business d... Read More

Ms Michele is awesome. We’re always laughing each time I visit for my payments. She goes above & beyond to take care of the customers. She gets the business done!

The staff was so helpful and amazing very friendly. The kindness in both the ladies today was simply outstanding.

Close to home, nice clean units and wonderful front desk assistant. She was nice and polite but straight to the point of business .

Very warm on the inside . I didn't catch the lady's name but she was efficient and fast with helping me decide on a unit . No hassels getting in and out . Only ... Read More

Very warm on the inside . I didn't catch the lady's name but she was efficient and fast with helping me decide on a unit . No hassels getting in and out . Only problem was the corporate lady didn't tell me about the insurance part or the actual rate of the location today . I feel it's very secure . ???

Top tier service! Very friendly and polite. Space is clean and welcoming. I would recommend to family and friends.

I've been renting for a few month's now and every encounter has been pleasant. Management has truly gone above and beyond within assisting and keeping me inform... Read More

I've been renting for a few month's now and every encounter has been pleasant. Management has truly gone above and beyond within assisting and keeping me informed. I highly recommend this facility!

I found much pleasure in meeting Ms. Ayanna. She helped me find exactly what I was looking for at an affordable price. A good place to do business.

Getting to store my items with National Storage was quick and easy, and the staff is terrific. I have peace of mind knowing my things are in a safe place.

Michale and Brittany were very helpful with getting me set up, professional and understanding and I was in and out in no time getting my unit, I recommend using... Read More

Michale and Brittany were very helpful with getting me set up, professional and understanding and I was in and out in no time getting my unit, I recommend using National Storage (Oakman) they have amazing staff…. Will be using them again, impeccable service!

The staff was very helpful and professional. I will be telling all my friends about their business and reasonable prices.

They have wonderful service. Especially particular for me Ms.Michelle J. is a joy and her caring doesn’t start or stop with her job. She goes over and beyond ... Read More

They have wonderful service. Especially particular for me Ms.Michelle J. is a joy and her caring doesn’t start or stop with her job. She goes over and beyond for her customers and for me that’s a deal breaker. A must have. I rented there about 8 months and I enjoyed it. And the prices are the best great rates for nice size storage units. I still had room in mine after putting most of my house and wares in it. Also this is in the city near to downtown just in case if your a student looking for space or just needing to clear space.. or move whatever your storing needs.. this is the place!!

I had an wonderful experience. I came there to help my daughter, and Michele did an Awesome job at helping her or us pick out the right storage changing to the ... Read More

I had an wonderful experience. I came there to help my daughter, and Michele did an Awesome job at helping her or us pick out the right storage changing to the bigger one we needed and she was so patient as well as kind. She even took the time to tell my daughter about some programs that would help her out. I give ?????????? as well as ?? ???????? Will always recommend National Storage!!

Michelle took care of me today Great person fabulous customer service I’ll definitely recommend Thank youuuuu

Ivanka and Michelle was awesome and gave great customer service. Definitely will recommend for and storage place.

Michele is a amazing worker she go above and beyond to make sure everything is just right for you. She have a very nice personality I love that I chose national... Read More

Michele is a amazing worker she go above and beyond to make sure everything is just right for you. She have a very nice personality I love that I chose national storage on oakman I wish I could give her a 10 she definitely deserve it !!!!

The rates were good the unit was clean, the elevators worked and it was easy to pay online. The hours of access were eventually what killed it for me. Not being... Read More

The rates were good the unit was clean, the elevators worked and it was easy to pay online. The hours of access were eventually what killed it for me. Not being able to get into the unit until 9:30 am during the week, and not after 5:30pm, as well as no access on Sunday made it very inconvenient. There was evidence there may have been a mouse in the unit. And sometimes when it got busy it was hard to find carts.

Michelle was very informational. The storage complex was nice and neat. Michelle went over and beyond to help me find the right storage unit for my moving proce... Read More

Michelle was very informational. The storage complex was nice and neat. Michelle went over and beyond to help me find the right storage unit for my moving process!

Ayanna & Michelle are AMAZING. If I could give them 10 stars I would. They were very helpful and went over and beyond, giving us a wonderful experience. They An... Read More

Ayanna & Michelle are AMAZING. If I could give them 10 stars I would. They were very helpful and went over and beyond, giving us a wonderful experience. They Answered all our questions. We needed storage immediately and they worked hard to accommodate. The facility is very clean and smells nice. Very well kept. I love that the lighting is nicely lit & the storage is temperature controlled. Their customer service is a rare treasure. We felt like family. I feel super assured our things are well kept under Ayanna and Michelle’s management & supervision. God bless them.

Very nice and clean and Michele help me out a lot with find me a storage unit that fix my needs

I'm impressed with the "National Storage Center" on "Oakman Blvd." In Detroit, and the "Manager Mr. Piere Day Is A Great Guy!" He is always very professional, p... Read More

I'm impressed with the "National Storage Center" on "Oakman Blvd." In Detroit, and the "Manager Mr. Piere Day Is A Great Guy!" He is always very professional, patient, polite and considerate, face to face and on the phone! The employees are too. The facility always look and smell of cleanliness, and I will refer this particular "National Storage Center" to any and everyone.????

Great customer service. Pierre was great at showing my space and being attentive. The unit and the building is very clean and I will be referring others!

Excellent customer service was very on point with everything i needed. Wonderful personality will be back

Ms Michelle helped me pick the perfect size storage I needed for my belongings. Very patient and professional. The storage facility is clean, safe and secure.... Read More

Ms Michelle helped me pick the perfect size storage I needed for my belongings. Very patient and professional. The storage facility is clean, safe and secure. I couldn't have picked a better storage facility.

Love this place has storage for all your needs. Nice and clean to.

Pierre is the best salesman here @ the storage facility he's polite, get you in & out. Make sure you know all times & where you enter & exit.God Bless Pierre.

Always helpful and very professional! Facility always clean, BIG BIG shout out to the manager Pierre Day! Every time I come in he always got me ?

The lady April that assisted me was great. The place was clean. I was able to make last minute changes with no problems. And they had the best prices I could fi... Read More

The lady April that assisted me was great. The place was clean. I was able to make last minute changes with no problems. And they had the best prices I could find.

April was very polite and made me feel like my things was in the right hands I will definitely recommend

I appreciate clean. Outside and inside, it is clean. Staff is clean too. Everyone is wearing a mask. Which is a good thing too. You can only really judge a plac... Read More

I appreciate clean. Outside and inside, it is clean. Staff is clean too. Everyone is wearing a mask. Which is a good thing too. You can only really judge a place by its bathroom, which I didn't use this time around. Prices are good.

First day here ... so far so good , don't like the hours BUT that is not a deal breaker. Pierre is my contact person, I love it when a person knows there job be... Read More

First day here ... so far so good , don't like the hours BUT that is not a deal breaker. Pierre is my contact person, I love it when a person knows there job better then I do. So far they get a "4 star", this is just day one. Check back in 30 to 45 days to see if they keep the 4 stars or go up or down.

April was very polite and helpful. Helped us find a good unit within our budget. Very very helpful. Facility was clean.

Friendly staff clean peaceful environment and 24hr video monitoring if your in need for a safe secure storage facility this is the place, ask for Pierre tell em... Read More

Friendly staff clean peaceful environment and 24hr video monitoring if your in need for a safe secure storage facility this is the place, ask for Pierre tell em Da Pound sent u

When I first arrived there was a mix-up with my reservation. Customer service put the wrong number in and it was cancelled. Pierre was quick to fix the problem... Read More

When I first arrived there was a mix-up with my reservation. Customer service put the wrong number in and it was cancelled. Pierre was quick to fix the problem. He was prompt, friendly and gave me an excellent customer service experience. I will definitely use them again.

My very first experience with National Storage Oakman was to call and get a quote on a storage unit. I spoke with Pierre who provided world class customer serv... Read More

My very first experience with National Storage Oakman was to call and get a quote on a storage unit. I spoke with Pierre who provided world class customer service. I am thoroughly impressed with the staff and the size of my storage unit. I'm very happy with my decision and I recommend this location.

April was very friendly and patient. She even waited late for me to assist a client. Definitely would recommend this facility. Clean and friendly and helpful st... Read More

April was very friendly and patient. She even waited late for me to assist a client. Definitely would recommend this facility. Clean and friendly and helpful staff to

As a business owner with high quality equipment, having a secure place to store my equipment is imperative. I am glad to have found this place. The customer ser... Read More

As a business owner with high quality equipment, having a secure place to store my equipment is imperative. I am glad to have found this place. The customer service representatives (April and Crystal) are highly considerate and helpful. I highly recommend this center. You will not be disappointed.

April was very nice and professional need more customer service people like her

Great customer service. April was very helpful thank you

April is definitely a life saver with beautiful customer service. My husband and I went to 3 uhaul stores and unable to find any trucks. Cleary they really didn... Read More

April is definitely a life saver with beautiful customer service. My husband and I went to 3 uhaul stores and unable to find any trucks. Cleary they really didn't care because they didn't even try to call around. The moment I walked into the store with April she got her manger on the phone and she found us a truck. You don't understand April you were definitely a life saver today and my husband and I really really appreciate it.. Thanks again sooooo much.

Very good customer service April was a big help, O

Very clean and professional place of business April was A Great Help and She was Very Kind and Professional Thank you so Much they Lucky to have a patient unde... Read More

Very clean and professional place of business April was A Great Help and She was Very Kind and Professional Thank you so Much they Lucky to have a patient understanding Employee

After numerous encounters with other storage unit companies. I walked into this center. Though I was frustrated and not in the best mood, the customer service r... Read More

After numerous encounters with other storage unit companies. I walked into this center. Though I was frustrated and not in the best mood, the customer service representative April was very helpful. She helped me calm down and gave me assurance that she would help me figure something out. Sure enough she did that and even manage to put a smile on my face. Thank you April for your help! I hope they give u a raise. You deserve it.

Professional and accommodating service. My first time need for self storage but I can say that Pierre and April understand customer service. Thank you both ????... Read More

Professional and accommodating service. My first time need for self storage but I can say that Pierre and April understand customer service. Thank you both ??????

Great Customer service with April . Nice atmosphere I recommend this place over U-Haul

My experience was great, it didn't take long at all and I like this huge storage place, clean also, the staff is polite, and they allow you to handle your busin... Read More

My experience was great, it didn't take long at all and I like this huge storage place, clean also, the staff is polite, and they allow you to handle your business from there. Thanks!

Pleasant new office and Staff.

Thanks to Pierre Day for making My experiences a great one. He got me in and out very quickly and overall showed great customer service! I recommended this stor... Read More

Thanks to Pierre Day for making My experiences a great one. He got me in and out very quickly and overall showed great customer service! I recommended this storage site to every one.

These guy are the best I was running a little behind and I called and explained so they worked with me, these guys are amazing !

Great place to visit, nice staff took me on a tour of the building and made me feel very comfortable

Very knowledgeable about what you may need to help ease the struggle off moving and very understanding, great place to visit

My overall experience here was great I will be reefer more people here thanks for your time and patience with me today

It’s always good music and energy in the office. I feel bad for the managers after seeing how crazy customers can be, but they seem to handle it pretty good.

They are so good man they really help me ask for Pierre when u come here he the truth he did a damn good job thanks ????????

Staff was great easy nice place

They are very clean and Pierre (Front Desk) was helpful and very professional.

Alicia was very nice friendly and helpful great experiance

Pierre the rep on staff was awesome. He took care of my storage issue promptly & with professionalism. Thanks Pierre for helping me & my daughter!