Master Mini Warehouse

Used their services for four years and never had a single problem. In four years they only raised the prices once and it was only by like 5 dollars. Office staf... Read More

Used their services for four years and never had a single problem. In four years they only raised the prices once and it was only by like 5 dollars. Office staff is very kind and understanding. The hours of availability for going to your unit are really great. All in all a great service I don’t have a single complaint.

Roxy and barb deserve a 10 star for their customer service, also this place has the best prices in town for a safe secure place to store any goods you may have!... Read More

Roxy and barb deserve a 10 star for their customer service, also this place has the best prices in town for a safe secure place to store any goods you may have! Highly recommended!

Barb was very helpful in getting me the proper storage area for my F150 Ford pick up very impressed with the service as well as the facility. It is well fenced ... Read More

Barb was very helpful in getting me the proper storage area for my F150 Ford pick up very impressed with the service as well as the facility. It is well fenced and appears to have security cameras at every angle. I am very pleased for this spot and the price is reasonable.

The three month 50% off is a great deal! Very convenient and affordable for ND students. Also incredibly responsive when I call them, amazing customer service!

Seriously great. They worked with us and we are in crunch time for the close of our house. Very awesome customer service.

Amazing customer service! Very clean units and great prices. If I ever need a storage unit again I will definitely use them.

My name is Eric Jenkins I have used Master mini warehouse over 6 yrs . I have dealt with Roxy and Barb both via phone and in person.I was treated with respec... Read More

My name is Eric Jenkins I have used Master mini warehouse over 6 yrs . I have dealt with Roxy and Barb both via phone and in person.I was treated with respect and decency. I have rented units in the past through many states but never has my belongings been this safe let alone their facilities so clean and RODENT free their prices are amazing and these lady's will work with you as much as possible I STRONGLY recommend Master mini and should time arise I would rent from them again.

The customer service is fantastic. She runs a very neat business and she is very friendly and courteous. She has gone above and beyond for service. I hope to co... Read More

The customer service is fantastic. She runs a very neat business and she is very friendly and courteous. She has gone above and beyond for service. I hope to continue business with them for a long time.

Very wonderful people. Easy to work with and I always felt my belongings were safe.

Amazing customer service! I had no issue with expressing any concerns and getting help on effectively moving my items. This is my first time moving out as a not... Read More

Amazing customer service! I had no issue with expressing any concerns and getting help on effectively moving my items. This is my first time moving out as a notre dame student and it was such a relief being walked through the process. Shout out to Roxy!

The three month 50% off is a great deal! Very convenient and affordable for ND students

Wonderful people and very friendly and helpful! Rented with them for several years and I highly recommend Master Mini Warehouse!

Fast and friendliest customer service! Affordable prices. I would recommend

Easy to rent. On line. Clean. Very friendly. Never had an issue.

They gave me such a good discount, which is such a blessing especially with the holiday season!! They were so nice and answered all my questions (there was a lo... Read More

They gave me such a good discount, which is such a blessing especially with the holiday season!! They were so nice and answered all my questions (there was a lot trust me) the units are clean and I love that I have access to them 7 days a week!!

Fast and friendly service at the office and unit that I Rented was cleaned out with a couple of leaves on the floor. Overall the experience was great and I will... Read More

Fast and friendly service at the office and unit that I Rented was cleaned out with a couple of leaves on the floor. Overall the experience was great and I will be recommending others to use their facilities. Thank you for all your help.

My experience was great. The staff took good care of my needs. I would recommend this storage facility to everyone!! Thanks

Rented a unit from them for 4 years. Best staff, helpful and always keeping in touch to remind me of my payment. Security was great never worried about anything... Read More

Rented a unit from them for 4 years. Best staff, helpful and always keeping in touch to remind me of my payment. Security was great never worried about anything, great peace of mind not having to worry about items being stolen, etc. Would rent from them again for sure!

Wonderful place to store your belongings. Very simple to set up and cancel when you're done. Great customer service.

Reasonable rates and fantastic customer service. I have zero complaints. Easy to get a hold of on the phone.

Older storage facilities are all pretty much the same but what made my rental experience special with Master Mini Warehouse was the people I dealt with. Barb ... Read More

Older storage facilities are all pretty much the same but what made my rental experience special with Master Mini Warehouse was the people I dealt with. Barb and Roxi were extremely helpful and kind and responded quickly to my requests. For example, one of the wheels popped out of the track in my unit and they promptly called to have it repaired so I could raise the door easily. During my rental period they also resurfaced the driveways to make it safe and easy to drive around. These are definitely not the newest storage units with all the 'environmental controls' and other modern offerings, but they are convenient, reasonably priced, secure and do the job. I would definitely recommend you using this company! And...remember to say hi to the ladies in the office for me!

Very sweet woman helped me get my first storage unit. I'm very pleased with the price and location. Thank you!

I am grateful! So much can be said right now. Without the people who has saved everything I have, I would have nothing. They have been extremely gracious to me ... Read More

I am grateful! So much can be said right now. Without the people who has saved everything I have, I would have nothing. They have been extremely gracious to me and beyond. Thank you for your blessings

I really liked renting here. The people were very friendly and helpful and kind. My only concern was that the gate wasn’t key coded and I got paranoid about ... Read More

I really liked renting here. The people were very friendly and helpful and kind. My only concern was that the gate wasn’t key coded and I got paranoid about that when I decided to get a bigger unit, so I got one that was closer to home and had key code entrance. Other than that a solid place and prices and people! Much appreciation to all of the people running it and also their son who let me use his phone to call them when no one was there! Lol! Thanks you guys!

These ladies are awesome frome day one! They take care of it all. You & your belongs are so safe at their facility and the renters there are also very friendly ... Read More

These ladies are awesome frome day one! They take care of it all. You & your belongs are so safe at their facility and the renters there are also very friendly and kind! I also want to mention, their office is very close by, and pricing is great, oh and there are food places, banks, hotels, Walmart, gas stations, churches, lumber yards up and down the 933 and the highway 12 leading to several places! You can go wrong with the. Let's not forget it is super clean! I really highly recommend these ladies. My son is still there also! Thank you ladies for everything!!! You ladies are awesome!!! 5 ? ? Lisa #647

When I called Barb in June of 6/23/23 Friday I made a payment then asked her what size my storage unit was, how long did I have the unit,Barb told me 5 yrs that... Read More

When I called Barb in June of 6/23/23 Friday I made a payment then asked her what size my storage unit was, how long did I have the unit,Barb told me 5 yrs that very same day! I couldn't believe it was that long, my brother kept on me about the storage unit, he would ask is it really worth the money to have that unit, I told him there is a lot of sentimental things in there. I did ask Barb when I was making a payment since it's been 5yrs DO I GET A DISCOUNT? SHE TOLD ME NO, BUT THAT WAS OKAY, I KNOW IF YOU DO RENT A STORAGE UNIT ASK IF IT IS CLIMATE CONTROL.I HAD ALOT OF VISITORS IN MY THINGS BUT THAT'S TO BE EXPECTED, I'M GOING TO MISS BARB SND ROXIE THEY ARE VERY NICE AND THE STORAGE UNITS ARE VERY NICE AND CLEAN. BE PREPARED TO HAVE SOME FOOD FOR THE LITTLE GUESTS, OTHER THEN THAT BYE BARB AND ROXIE, I THANK YOU VERY MUCH, TRACY MILLER, I LIVE IN MONTICELLO, INDIANA MY BROTHER AND I MADE A TRIP UP TO NILES, MICHIGAN FROM MONTICELLO, INDIANA CLEANED OUT MY UNIT CAME BACK HOME ON THE 4TH OF JULY, I'M SO GLAD TO GET ALL OF THAT STUFF OUT OF THERE, NO OFFENSE!

I received great customer service! They are very nice, and friendly people. You ladies made my day. Thank you again ! ?

We had no problems with this storage unit it was actually a really nice place and they always worked with us if needed if we had to be late or anything else. We... Read More

We had no problems with this storage unit it was actually a really nice place and they always worked with us if needed if we had to be late or anything else. We have been going through them for about a year and they are very nice people.

We had no problems with this storage unit it was actually a really nice place and they always worked with us if needed if we had to be late or anything else. We... Read More

We had no problems with this storage unit it was actually a really nice place and they always worked with us if needed if we had to be late or anything else. We have been going through them for about a year and they are very nice people.

I can honestly say this was the best storage unit I’ve ever had good prices , a good sizable storage , great coverage, 24 hour access , easy payment method, i... Read More

I can honestly say this was the best storage unit I’ve ever had good prices , a good sizable storage , great coverage, 24 hour access , easy payment method, if you looking to store whatever for a while or even a few months definitely recommend, not to mention the workers are sweet as can be. 10/10 on everything!

Best price, best service! I had an easy time renting a storage unit from them and the place was always kept clean. They also didn't make me jump through a bunch... Read More

Best price, best service! I had an easy time renting a storage unit from them and the place was always kept clean. They also didn't make me jump through a bunch of hoops to close out my account when I was moving away which is always greatly appreciated.

Extremely clean, super affordable pricing, and absolutely wonderful staff. We had many surprises pop up on us during our time renting the storage unit and they ... Read More

Extremely clean, super affordable pricing, and absolutely wonderful staff. We had many surprises pop up on us during our time renting the storage unit and they were so patient and understanding with us every step of the way. We will definitely be returning customers should we need a storage unit in the future.

I was looking for a good cheaper storage unit, since everyone wants to charge such insane money these days when we all struggle too. I came across this storage ... Read More

I was looking for a good cheaper storage unit, since everyone wants to charge such insane money these days when we all struggle too. I came across this storage as the 1st one on Google, I do read reviews usually the bad ones are at the bottom, so you really got to look. This place has none that I seen, I checked it out. Online there was a HALF OFF DEAL! WOW! I was like that is so awesome! I made my rental, and the lovely receptionist's that work here, they are so sweet and kind. Very peaceful and great environment. The friendliness from the ladies made it much more of a experience that I definitely wanted to do my Storage here. They have 2 places with units, the insides were clean, and big for me! 10X5 was a great size! I would HIGHLY RECOMMEND THIS STORAGE, If you want a reliable great communication, you want clean units, an actual great pricing, this would be your place! Thanks again!

The people here are amazing! The were super understanding and worked with me at a pretty rough Time. My things were safe and protected and I would recommend thi... Read More

The people here are amazing! The were super understanding and worked with me at a pretty rough Time. My things were safe and protected and I would recommend this company any time storage is needed. Thanks again -K

Super friendly and convenient also really secure storage facility also very reasonable cost. All around a great place for your storage needs. Thank you for your... Read More

Super friendly and convenient also really secure storage facility also very reasonable cost. All around a great place for your storage needs. Thank you for your service

The process to get a unit was so simple, and they are so kind! We got ours reserved in under 5 minutes, and everyone who works here is extremely personable and ... Read More

The process to get a unit was so simple, and they are so kind! We got ours reserved in under 5 minutes, and everyone who works here is extremely personable and professional. Thank you, Master Mini Warehouse!

Master Mini made my storage experience seamless from beginning to end. Their customer service is friendly. I like the feature of automatic withdrawal from my ... Read More

Master Mini made my storage experience seamless from beginning to end. Their customer service is friendly. I like the feature of automatic withdrawal from my bank account so I would never miss a payment.

Quick and easy to store items and Roxy in the office is very helpful. Highly recommend facility. I put my items in storage for over two years and everything w... Read More

Quick and easy to store items and Roxy in the office is very helpful. Highly recommend facility. I put my items in storage for over two years and everything was perfectly protected.

Exalent place to keep your stored items .you have free access to your unit there very clean and the staff is friendly and down home people. I really like this p... Read More

Exalent place to keep your stored items .you have free access to your unit there very clean and the staff is friendly and down home people. I really like this place I would highly recommend them for your storage needs.

The people who work here are amazing. Had some issues with my unit and my lock, but they were willing to go above and beyond to help me.

The lady in the office was AWESOME! Super easy and quick experience! Nice clean unit for a good price! I was even able to buy a lock from her right there!

Affordable clean and my stuff is in good hands..Zero issues .Would store my stuff here again

Clean facility, excellent customer service, super convenient for college storage. Highly recommend.

The rates here are very reasonable and anytime I have called them or talked to them they are always very nice and have great communication! I would recommend th... Read More

The rates here are very reasonable and anytime I have called them or talked to them they are always very nice and have great communication! I would recommend them to anybody.

Super accommodating and easy to work with! Definitely recommend renting with them, units are in good shape

Roxie was so helpful and saved me in a jam! Pricing was great and she had me right in! Wouldnt go anywhere else! Highly recommend!

The best tuna melt in the nation with fries and a drink could not compare with the storage unit i rented from these fine folks. Highly recommended!

Very polite easy 2 use and even sent reminders so you wouldn't get a late fee ?

Great services fast. Very neat and clean dry storage

The management here is so very kind and very helpful. Their insurance is also wonderful. I highly recommend having that little bit of extra cost because it's ve... Read More

The management here is so very kind and very helpful. Their insurance is also wonderful. I highly recommend having that little bit of extra cost because it's very worth it if anything happens. Wonderful people!

Great place in Niles to store your stuff. Friendly and easy to work with staff!

I rented one of the smaller units for five years. Never had a problem accessing during the whole time. I highly recommend them in the future.

This has been the best experience that I have had at a storage facility ever. They work with you and the storage units are dry and clean. Great people to deal w... Read More

This has been the best experience that I have had at a storage facility ever. They work with you and the storage units are dry and clean. Great people to deal with I would recommend them to anyone.

I have had a great experience with Master Mini Warehouse in Niles Mi. Owner gave me information over the phone. She made sure I got the best deal for what I ... Read More

I have had a great experience with Master Mini Warehouse in Niles Mi. Owner gave me information over the phone. She made sure I got the best deal for what I needed. When I came to begin storing she was very pleasant and enjoyable. This is the kind of service that brings back customers. I had rented years before and cane back because I remembered how great service was

Good service and quality storage. Customer service here is outstanding. They are so plesant and helpful.

Roxie was a very pleasant woman and helped make everything easy for me. Will recommend!

In this day and age where cleanliness and presentation is everything I am happy to say this place exemplifies a proper storage facility. The cleanest place i've... Read More

In this day and age where cleanliness and presentation is everything I am happy to say this place exemplifies a proper storage facility. The cleanest place i've been to. Had the pleasure of receiving a tour of the grounds from Roxie since i was in the market for a new storage facility. Roxie definitely made the choice much easier with her professionalism.

Units are spacious, clean, DRY, secured well and have convenient access. Roxy went above and beyond to be helpful in the process!

Friendly staff with great customer service and decent prices

Just wanted to say what an absolutely wonderful experience I had using Master Mini Warehouse. My daughter, a student at a nearby university, needed a place to ... Read More

Just wanted to say what an absolutely wonderful experience I had using Master Mini Warehouse. My daughter, a student at a nearby university, needed a place to store her dormitory/household goods for the summer. Roxie and Barb were a pleasure to work with, and made everything a hassle-free and enjoyable experience. They helped me select the size of the storage unit and didn't try to upsell me. When I was running late on checking in, they called to make sure I was still coming and then stayed a few minutes past their usual closing time to ensure I was all checked in. Master Mini Warehouse also offered the best storage rate that I could find in the entire Michiana area. Roxie and Barb are friendly and genuine people who go the extra mile for their customers, and rest assured that your items in storage will stay safe and secure. My daughter and I cannot recommend this place any more highly.

Best place to store your valuables Security is top notch,it’s well lit and fenced. But above all the people who run the place are the best. especially Roxie G... Read More

Best place to store your valuables Security is top notch,it’s well lit and fenced. But above all the people who run the place are the best. especially Roxie Guisbert the property manager I can’t say enough about her and the rest of the staff at master mini! I’d store gold bars there

Great Staff! Barb is awesome! Very helpful and knowledgeable of the area. Highly recommended!?

My move in was effortless and I was very pleased with the service. Roxie was very helpful. I would recommend this storage service to anyone!

I have had nothing but great experience at Master Mini Warehouse storage facility. I flew in all the way from California and my needs were met. The staff is awe... Read More

I have had nothing but great experience at Master Mini Warehouse storage facility. I flew in all the way from California and my needs were met. The staff is awesome. I will definitely recommend this facility to friends and Family.

Very friendly service! The storage units are clean and maintained well. Great prices!

Quick and easy rental process, clean and well organized facility. Well done! Highly recommend.

Very friendly and helpful people. Answered all the questions I had. Easy online payments. Nice area clean and we'll taking care of.

I have been very happy with the service I received . Everyone has been very kind and friendly. I 'm most impressed with the security . I got a call today fro... Read More

I have been very happy with the service I received . Everyone has been very kind and friendly. I 'm most impressed with the security . I got a call today from Roxy just checking to see if I had emptied a storage. She said she saw that someone was in my storage from a video recording and just wanted to make sure it was me! I really appreciated that! Thanks for providing a clean, safe and affordable storage unit!

I love this facility very clean and excellent costumer service roxiy helped me with all my questions any size storage needed... THEY WILL HAVE IT lockers, 10x10... Read More

I love this facility very clean and excellent costumer service roxiy helped me with all my questions any size storage needed... THEY WILL HAVE IT lockers, 10x10 you want it stored they’ll get it done.

This is a great facility for anyone who has storage needs. Every aspect of dealing with this business was easy and seamless. And Roxie & Barb are both friendly ... Read More

This is a great facility for anyone who has storage needs. Every aspect of dealing with this business was easy and seamless. And Roxie & Barb are both friendly and wonderful to work with.

thank you barb, nick and roxie !! you all are truly life savers. glad to be out of georgia and back in michigan. GREAT PEOPLE

roxie and the entire staff made my move incredibly easy and pain free. wish all people were as nice and friendly. look forward to using again this summer.

Very nice people great size units i recommend them ?

I was able to store my furniture and belongings for several months; there was no hassle from start to finish with everything. Also, it’s nice to call a number... Read More

I was able to store my furniture and belongings for several months; there was no hassle from start to finish with everything. Also, it’s nice to call a number and have someone local answer (and not someone “corporate” who has no knowledge of the area or of the local warehouse). *I am writing this review two years later after my experience ??

This storage unit facility is awesome they are vary helpful. I enjoy knowing that if i need to store anything i can come here with no question. Thank you min... Read More

This storage unit facility is awesome they are vary helpful. I enjoy knowing that if i need to store anything i can come here with no question. Thank you mini storage for your help.

such great service and people. had no issues getting to my storage unit whenever i needed.

great service, great people. had no issues getting into my storage. they answered all my questions.

This is Dave Draper and I had to use my son’s google account to leave a review. I had great service they even waited for me I was running a little late.

Super great ladies to work with.. I have used them a number of times and they are very nice and helpful every time.. ill continue using them.. thank you so much... Read More

Super great ladies to work with.. I have used them a number of times and they are very nice and helpful every time.. ill continue using them.. thank you so much!!!

Awesome service, you’re very lucky to have an employee like Roxie. Very good service :)

Great service, friendly staff, and easy access!

I have been with master mini for 6 years. Roxy goes above to help you. They are wonderful people

Friendly, helpful staff made renting easy. Wide aisles between units made moving in and out easy. Quite happy!

I’ve rented a unit here once before and the ladywho helped me, roxy went above and beyond to help me and make my move easier. I decided to come back due to my... Read More

I’ve rented a unit here once before and the ladywho helped me, roxy went above and beyond to help me and make my move easier. I decided to come back due to my experience and once again she’s been an amazing help.

Wonderful place for storage! Second summer we have used them to store our daughter's dorm items. Staff is very friendly and helpful! We will be back next year!... Read More

Wonderful place for storage! Second summer we have used them to store our daughter's dorm items. Staff is very friendly and helpful! We will be back next year! Thank you Roxy!

Great place with amazing customer service. Trust worthy people.

Extremely helpful staff. Explained payment options, hours of operation insurance options made sure I was aware of 1/2 off 1st mo. rent special. Offered padlocks... Read More

Extremely helpful staff. Explained payment options, hours of operation insurance options made sure I was aware of 1/2 off 1st mo. rent special. Offered padlocks. Not only helpful but friendly and thorough as well.

The units are super clean. The associates are very kind and friendly. Great place to store things!

Great customer service, friendly and clean dry storage units. Highly recommend to anyone.

Great service quick and friendly staff ! I love this place very helpful !

Best storage unit place good prices and amazing people

Very nice associates, affordable, and convenient. We just moved to Michigan and they made the move easier.

They were very happy to help me with my needs.

Roxy, is fantastic. She gave amazing customer service. I would definitely recommend this place to others!

We had storage needs for about a year, and they were great. Easy access, good rates, our stuff stayed dry and protected the entire time. Completely worry-free... Read More

We had storage needs for about a year, and they were great. Easy access, good rates, our stuff stayed dry and protected the entire time. Completely worry-free.

Very affordable rates. Especially for the larger units. I had two units at both of their locations. Both were easy to access and move things in and out of. When... Read More

Very affordable rates. Especially for the larger units. I had two units at both of their locations. Both were easy to access and move things in and out of. When I removed one of my locks because the unit was empty over the weekend, they called me immediately to let me know a lock was missing. My fault for not letting them know, but great to know they were that observant.

Prices are great, the office lady was very nice and helpful. I'm excited about storing my things here. Plus they offer insurance even on the small units. Over a... Read More

Prices are great, the office lady was very nice and helpful. I'm excited about storing my things here. Plus they offer insurance even on the small units. Over all very happy to do business here!

Super easy, fast, and simple to rent from! Edit: After a few months, I've gone through a lot of fun trying to end my accounts with Master Mini Warehouse. I end... Read More

Super easy, fast, and simple to rent from! Edit: After a few months, I've gone through a lot of fun trying to end my accounts with Master Mini Warehouse. I ended up having 2 units and moved out a couple of weeks ago. Since then, I've called multiple times and given notice multiple times that I've left. I was still charged. So easy to get a unit from, not so easy to end a contract with.

First of all this name attached isn't real. Second I haven't really got much to say cause I spoke with someone on the phone and there are no complaints

Initially, I liked my experience here. But current customers, check on your units and new customers beware. The owner went on vacation 6/22 and with no warning ... Read More

Initially, I liked my experience here. But current customers, check on your units and new customers beware. The owner went on vacation 6/22 and with no warning to their customers, and left the gate open 24/7 until she returned to the office today, 7/1. The gate that is supposed to be shut at 9pm every night, the only thing to keep people out and no one was informed it would be left open for A WEEK, highly unprofessional. In that time my storage unit was broken into and I was not notified, it was only upon me going there to retrieve something from my unit on Thursday, 6/27, that I found both my locks cut and almost half my belongings missing. Apparently they had done a walkthrough earlier that day and made note of the missing locks, but failed to call me immediately upon notice. I was told “I probably should’ve called you about an hour or so ago”. After seeing how much of my stuff was missing I made the decision to salvage what was left of my things and move them out because the solution they offered was to just put me in another building, where the gates would still be unlocked 24/7 for the remainder of the owners vacation. I was offered no apology whatsoever from them, I was blamed for the type of locks that I used, and they waited until my unit was almost completely cleaned out to inform me that I still needed to call the police because they hadn’t. They only have one camera inside the building I was in, only pointed at the door, no cameras outside to catch license plates or anything. I would not secure anything of value in this place, and upon reading some more recent reviews, I have discovered that in the last 7 months at least 2 other people had their units broken into as well. I mean I guess you get what you pay for, and for $60 a month you’ll get robbed and then blamed for it. Oh and they want to raise their prices starting July so hopefully that’s because they want to up security and not because they want to make up for lost business due to continued break ins and theft.

Super easy, fast, and simple to rent from! Edit: After a few months, I've gone through a lot of fun trying to end my accounts with Master Mini Warehouse. I end... Read More

Super easy, fast, and simple to rent from! Edit: After a few months, I've gone through a lot of fun trying to end my accounts with Master Mini Warehouse. I ended up having 2 units and moved out a couple of weeks ago. Since then, I've called multiple times and given notice multiple times that I've left. I was still charged. So easy to get a unit from, not so easy to end a contract with. Edit 2: Over a month later and they're attempting to charge me for an additional month after already charging me for the month AFTER I'd moved out of the unit and given notice. No refund for the extra month I was charged either.