National Storage - Byron Center

Manager Diana is so nice! Very knowledgeable and kind. I would recommend her facility to anyone in need of storage!

I was in my storage unit for 4 years, this month to be exact. I did not have any issues or needs unmet. They took good care of my "treasures" along with some o... Read More

I was in my storage unit for 4 years, this month to be exact. I did not have any issues or needs unmet. They took good care of my "treasures" along with some of my junk. Yes I stored things I'll end up tossing! Easy in and out. I would rent here again but hope I never have to!

Diana is wonderful! She makes the whole process very easy and takes good care of her customers. Thank You Diana!

Was very satisfied with the time we had a storage unit here. The staff was always very friendly, helpful and professional. Would highly recommend!

I was very satisfied storing my items here for 4 years. Very clean and well maintained. Another great feature are the carts they supply for easy transport.

Office Manager Diana is very friendly and concientious. Facility and unit very clean and property well maintained. Convenient location and great incentive progr... Read More

Office Manager Diana is very friendly and concientious. Facility and unit very clean and property well maintained. Convenient location and great incentive program.

Wonderful indoor storage! Climate controlled, smooth floors, magnetic entrance doors. Looks brand new. I definitely recommend it!

Very clean and well managed facility. The woman working at the front desk are very nice and they take security very seriously! A Morale building work environmen... Read More

Very clean and well managed facility. The woman working at the front desk are very nice and they take security very seriously! A Morale building work environment. It’s the bees knees!

Very helpful in every aspect from change of address, change of payment & ease of the end of my lease with quick & detailed emails!! Very happy with them!!

I have been with National Storage for A lil minute snow & their very secure easy in & out & Diana was very insightful & detailed when I spoke with her about my ... Read More

I have been with National Storage for A lil minute snow & their very secure easy in & out & Diana was very insightful & detailed when I spoke with her about my unit just hopefully the prices don't keep increasing..!

The man on the phone (so sorry I didn't catch his name) was so nice and helpful!! He explained things super well and the process went by incredibly quickly for ... Read More

The man on the phone (so sorry I didn't catch his name) was so nice and helpful!! He explained things super well and the process went by incredibly quickly for a last minute reservation.

Very clean! A little scary to go in evening hours as it is dark when you enter the building but motion lights quickly light your path as you walk. Love that i... Read More

Very clean! A little scary to go in evening hours as it is dark when you enter the building but motion lights quickly light your path as you walk. Love that it is temperature controlled!

I have to say this has been a great experience! I've ran into issues that I caused and they were wonderful! The manager Diana was phenomenal she was kind helpf... Read More

I have to say this has been a great experience! I've ran into issues that I caused and they were wonderful! The manager Diana was phenomenal she was kind helpful and gave helpful advice. She took her time with me and made sure I understood next steps and best practices. Very good company with great workers

Very clean facility. Love that they have carts available for loading/unloading. Staff is always friendly.

I've had several storage facilities in the past few years and the customer service at National Storage was definitely top notch. Diana was very friendly and hel... Read More

I've had several storage facilities in the past few years and the customer service at National Storage was definitely top notch. Diana was very friendly and helpful. She made sure all of my questions were answered and got me all set up in a timely fashion. I would definitely recommend.

Exceptional service from Diana. She was very informative, professional and truly cared. She assisted me in every way she could. You don't get customer service l... Read More

Exceptional service from Diana. She was very informative, professional and truly cared. She assisted me in every way she could. You don't get customer service like that nowadays, we are very appreciative.

Excellent assistance from both managers during the time my belongs were in storage prior to a cross country move. Flexible with move out.

Amanda got me all set up with a unit today under some stressful circumstances but made the process super easy and quick!

Great place to store your extra stuff I had a unit with them for over a year and Everything stayed in good condition due to their climate controlled units

Great staff in the office, very helpful for a newby to storage rental. Facility feel secure and is very clean. Fair pricing.

Very helpful. Seen the prices online, but felt like I needed to ask questions. Delaney was very helpful in deciding which size would be best.

Great place to keep your belongings! Always clean & affordable pricing

Place is very clean, staff is friendly/ helpful. Tells everything you’d need to know. Thank you!

I would recommend this storage facility. I found it to be very clean and the prices are competitive. The employee was polite and informative.

Staff is always friendly and the units are always clean. Highly recommended

Climate controlled unit kept our furniture safe during a 19 month home remodel.

i can't say enough good about this facility and the Manager Delaney was outstanding and amazing. I was feeling a bit overwhelmed and she really made me feel co... Read More

i can't say enough good about this facility and the Manager Delaney was outstanding and amazing. I was feeling a bit overwhelmed and she really made me feel comfortable about the facilities. This place is first class for a storage unit, clean and safe. Thank you for helping me through this process.. 5 stars for sure Dr. Shannon

Very clean. Felt safe storing my belongings. Climate control is nice also.

Easy access, I currently have 3 units and haven't had any issues. Having indoor storage has been great. I have also received great customer service.

National Storage Center is by far the best facility that I have worked with and seen so far! We worked with Delaney today. She was awesome! Showed us around, an... Read More

National Storage Center is by far the best facility that I have worked with and seen so far! We worked with Delaney today. She was awesome! Showed us around, answered all our questions, and helped to make our move in easy! Thank you Delaney!

Had a great experience with this company very helpful and kind staff! 5/5 would recommend to everyone looking for a storage rental!

Great storage facility. Been here since they opened with no issues.

I was needing to transfer storage units and she made it easy and was very helpful

Would definitely recommend this place to my own customers. They take security of tenants belongings serious. Lady up front is very knowledgeable about the place... Read More

Would definitely recommend this place to my own customers. They take security of tenants belongings serious. Lady up front is very knowledgeable about the place and is very helpful!

Very clean and secure place. Front office lady is awesome and very helpful! Will recommend to my friends and family for sure!!!

She was awesome. Competent and kind!

You can get 2 months free storage if you order your room online. Easy access, clean building.

The manager was nice and helped me get a space right away!

The staff are friendly and made the process super easy!!

The personnel is always very willing to help me. I have rented up to eleven rooms at one time. It feels safe.

I stored here and loved it. The people who work here are kind, and they are very quick to solve problems. They also return calls very quickly and do everything ... Read More

I stored here and loved it. The people who work here are kind, and they are very quick to solve problems. They also return calls very quickly and do everything they can to accommodate their tenants.

The cleanest storage center I have ever been in! The manager always answers our calls and is very helpful. Everyone should rent here.

Very friendly and helpful staff, with a quick and easy check-in process. Kellie was very professional and made the whole process wonderful.

Kellie was so sweet and helpful...I would definitely would rent again. Excellent customer service ?

Stopped by today to look at a unit for my daughter. The facility was clean and well taken care of. The young lady that took care of me was knowledgeable and ans... Read More

Stopped by today to look at a unit for my daughter. The facility was clean and well taken care of. The young lady that took care of me was knowledgeable and answered all my questions, and made me feel very comfortable.

Great storage units! Got in an out quickly and was very satisfied with the service! Next time I need to store something, I will be coming back.

Kellie & Delaney are super friendly! Would recommend coming here!

This place is a great storage company and location. Everything is clean and indoors. The only thing would be love to have access later than 10pm.

Byron Center location is super clean, easy to reserve and pay online. This is my first time renting a storage unit and Delaney was super helpful!!

I would recommend this facility to anyone! Delanie in the office is always on her game and always ready to help if you run in to any problems. The units are all... Read More

I would recommend this facility to anyone! Delanie in the office is always on her game and always ready to help if you run in to any problems. The units are all different sizes, the building is always clean, and the customer service is on another level. If we need storage again we will DEFINITELY come back.

Stopped in the check on my U-Haul reservation, and the ladies at the front desk were amazing. Quick, confident, and pleasant to do business with. Recommend to a... Read More

Stopped in the check on my U-Haul reservation, and the ladies at the front desk were amazing. Quick, confident, and pleasant to do business with. Recommend to all your friends.

I was at the NSC in Byron Center! Delaney at the main office was so helpful and friendly. There was a deal running that didn’t apply to the unit I was looking... Read More

I was at the NSC in Byron Center! Delaney at the main office was so helpful and friendly. There was a deal running that didn’t apply to the unit I was looking at but Delaney helped with a deal that did apply! Moving everything in was so easy. The unit itself was clean and everything I had fits perfectly. I would definitely recommend this company.

Delaney and Kellie were awesome when we came in to start our rental process! You go ladies way to make it happen we were in and out everything was so smooth. I ... Read More

Delaney and Kellie were awesome when we came in to start our rental process! You go ladies way to make it happen we were in and out everything was so smooth. I definitely would recommend to anyone looking in the area for storage. You wont regret it!!

Was a little hesitant about what service would be like under new property ownership, but my fears were quickly alleviated. Prompt, compassionate, courteous comm... Read More

Was a little hesitant about what service would be like under new property ownership, but my fears were quickly alleviated. Prompt, compassionate, courteous communication. A blessing given today’s ongoing struggles.

Staff is very friendly and helpful. They explained things in full detail. Unit was clean when we checked it. Place is well kept in general, inside and out. Was ... Read More

Staff is very friendly and helpful. They explained things in full detail. Unit was clean when we checked it. Place is well kept in general, inside and out. Was here when it was Everkept and came back recently because I prefer it over other places I looked at.

Great place felt secure and safe but the price just kept going up and up. Could no longer afford it

excellent service, easy access, online service was faster than fast! really clean facility. My only complaint was the price seemed high to me since I rented a... Read More

excellent service, easy access, online service was faster than fast! really clean facility. My only complaint was the price seemed high to me since I rented a 10 x 5 space at $65 ish a month and now that I have closed it out and checked on a smaller unit (5 x 5), the price is the same for half the space. I am aware of demand and supply, however, a discount to retain or extend a customer relationship (even $20 less per month might have enticed me to stay) might be a good idea.

Renting the space was easy and 24/7 access to a climate controlled facility was wonderful. Ownership changed soon after I began my lease but that went smoothly.... Read More

Renting the space was easy and 24/7 access to a climate controlled facility was wonderful. Ownership changed soon after I began my lease but that went smoothly. However, I was overcharged for several months at one point (by only 50¢ per month) and the staff was nowhere to be found when it came time for me to end my agreement. I am still not sure if my notice to terminate or my keys and lock were received properly as I have gotten no acknowledgment of either. Minor overcharging aside, it was a great experience until the last couple of weeks.

This is a great, clean, safe place to store your belongings. The facility staff are always willing to work with whatever. There was a moment when my transaction... Read More

This is a great, clean, safe place to store your belongings. The facility staff are always willing to work with whatever. There was a moment when my transaction didn't go through because I had entered my information incorrectly. They did not charge me a late fee and allowed me to try payment again. I had also inquired if I could remove my belongs 6 days into the next month. I wasn't sure how much they were going to charge me for this as I didn't need to pay for the full month. They were very understanding and allowed me to keep my stuff in the unit for the days I needed free of charge. They are great to work with. If I had any caution tales about this, it would be that their prices change often. I had purchased my unit at $76, and now I pay $94 for the same space. However, I would completely recommend storing your belongings here. It is safe and they take care of their costumers.

This entire building has a severe FLEA infestation! Diane who runs the office has been very helpful but management has not assisted her with getting the problem... Read More

This entire building has a severe FLEA infestation! Diane who runs the office has been very helpful but management has not assisted her with getting the problem under control.. We’ve reached out to the area manager with no response or plan to resolve the infestation and cannot retrieve our belongings without the risk of infesting our own home…

I was with them for three years I’ll admit I was late paying it due to the fact that they raise the prices every year, even when I told them I was homeless. A... Read More

I was with them for three years I’ll admit I was late paying it due to the fact that they raise the prices every year, even when I told them I was homeless. As far as my things being safe yes that I can say. Business wise to loyal customers no just sold my things may 15 they were patient but still didn’t help me out when after 3 years and explaining to them my situation now I’m homeless with nothing thanks national storage 3 years damn near 3500 dollars gone down the drain. More disappointed then anything gave y’all my last sometimes yet and still hurried up and sold my things.

Corporate is greedy or mismanaging money and keep raising my fees. I have 2 units and been there at least 3 years. They have switched owners a few times. I we... Read More

Corporate is greedy or mismanaging money and keep raising my fees. I have 2 units and been there at least 3 years. They have switched owners a few times. I went from paying 78/month- each - ok affordable- to paying like 90/month to then 120/month, I got rid of those 2, and moved to ONE bigger unit a few months ago so it would only be 159/month (10x15) and guess what... They are raising my rates again. $200 a month for "limited" access is wild. Now, they supposedly dont have my proof of insurance but i had statefarm send it when i switched my adress, so i feel like they are trying to just get more money. If i am more than 5 days late on a payment, they add a $40 late fee (which they will waive once per year) and lock the storage. Also, I can't access my tools in the space I am paying for after 10pm because they lock the keypad. That much money should at least have 24 hour access. I am looking for something else, but tools and such are not easy to move. I recommend renting somewhere else that will at least give u 24 hour access for that much money and not raise your rent every little while. Do Not rent here unless u just can take advantage of first month free rent specials, after that, get out asap. Blah they need better owners, 24 hour access since we are paying enough for 30 days at a time, not 9a-10p.

This place has predatory practices. They will raise the price every single year for the simple fact it's easier to pay then to move everything out. They give n... Read More

This place has predatory practices. They will raise the price every single year for the simple fact it's easier to pay then to move everything out. They give new customers way better deals than continuous ,loyal , pay on time customers. I stayed in the unit for over 6 years and paid a full year ahead each year when payment was due. No type of leeway for that. No appreciation. Just up the price every year without fail. Your looking at about $150 raise in price per year for being a loyal customer. When you try to speak to a higher up manager about this because no one that answers the phone can discuss price , you might get a call back within 2 weeks. Probably not though. Highly don't recommend.

The new staff here are horrible. I moved out as quickly as I could and they refused to give me my money back for the days I did not use which was nearly the who... Read More

The new staff here are horrible. I moved out as quickly as I could and they refused to give me my money back for the days I did not use which was nearly the whole month. Do not rent from here