National Storage - Brighton

Kevin's assistance with our recent move was outstanding! His professionalism, problem solving skills, and prompt attention made an emergency situation way less... Read More

Kevin's assistance with our recent move was outstanding! His professionalism, problem solving skills, and prompt attention made an emergency situation way less stressful! He was very easy to work with and continues to be very friendly, kind and highly communicative.

Easy process to get a storage unit. Kevin was very helpful. Showed up when they were about to close. Luckily I did the app online. Made the process fast and eas... Read More

Easy process to get a storage unit. Kevin was very helpful. Showed up when they were about to close. Luckily I did the app online. Made the process fast and easy.

Excellent service from arranging storage unit reservation to arrival at the office with Kevin. Not being very familiar with this side of town, I got lost coming... Read More

Excellent service from arranging storage unit reservation to arrival at the office with Kevin. Not being very familiar with this side of town, I got lost coming to set up final arrangements. Kevin was extremely helpful & understanding? Calming me down with his kind mannerisms. Moving is very stressful! National Storage was an excellent choice & very close to our new home!

Kevin is the best! Always enjoy stopping in to pay the rent and chat. National storage needs to go away and the owner needs to take over again. My rate has gone... Read More

Kevin is the best! Always enjoy stopping in to pay the rent and chat. National storage needs to go away and the owner needs to take over again. My rate has gone up over 20 percent in less than a year, every few months there's another increase.

Kevin has been amazing! When my mother passed I needed help finding more than one storage unit - he was very understanding and helpful! I enjoy seeing him whe... Read More

Kevin has been amazing! When my mother passed I needed help finding more than one storage unit - he was very understanding and helpful! I enjoy seeing him when I drop off my monthly payment! Shawn was also a big help to me when I finally emptied one of the units with my mouther's thing (which was emotional) but he made it easy! Big thank you to Kevin as well as Shawn!

Kevin the manager was extremely efficient and helpful in helping us set up a storage unit during a very stressful time for us. We appreciate his attention to de... Read More

Kevin the manager was extremely efficient and helpful in helping us set up a storage unit during a very stressful time for us. We appreciate his attention to detail and being so thorough in getting this done for us. Thanks so much

Kevin the manager was great to work with. He helped my family during a long-distance move, accommodating us in every way. He is very reasonable to work with, & ... Read More

Kevin the manager was great to work with. He helped my family during a long-distance move, accommodating us in every way. He is very reasonable to work with, & I wish all my experiences were just as pleasurable. I recommend taking your business to Kevin if you're ever in need of storage. I wouldn't go anywhere else if I had to do it again.

I have been using this self storage facility for over a year now and I couldn't be happier. The staff is always friendly and helpful, the facility is clean and ... Read More

I have been using this self storage facility for over a year now and I couldn't be happier. The staff is always friendly and helpful, the facility is clean and well-maintained, and I feel confident that my belongings are safe and secure. The prices are also very reasonable compared to other options in the area. I highly recommend this self storage facility to anyone in need of extra space. Kevin and Staff are very helpful and will assist you with options and things you may need. I will use them again if I ever need storage services.

Kevin, the manager at this location, was awesome. Very informative and processed our request quickly and efficiently. As for the storage units, they are what yo... Read More

Kevin, the manager at this location, was awesome. Very informative and processed our request quickly and efficiently. As for the storage units, they are what you would expect.

With this review, I would like to bring Kevin at the Grand River location in Brighton in the limelight. My things have been stored here for many years, and Kevi... Read More

With this review, I would like to bring Kevin at the Grand River location in Brighton in the limelight. My things have been stored here for many years, and Kevin has been there all along the way. His professionalism, kindness and competence are just a few adjectives in describing Kevin. He is pro-active, responsive and caring. My credit card was canceled due to fraudulent activity elsewhere, and Kevin was completely on top of things, communicating with me that my automatic payments were no longer going through, taking down the new information with great ease! Whenever I have had a question, Kevin listened well, and answered each question respectfully and swiftly. Kevin is the “face” of National Storage, and I only hope that the company knows this to be true. If it were not for Kevin, I would have moved my things to another location!! It is rare these days to find such well-rounded, smart, capable, efficient, sympathetic humans to always be on their game. Kevin is one of these special employees whom I hope will be recognized and appreciated for the valuable National Storage employee he is.

The staff has been amazing, super helpful, and easy to work with. The renting process was timely and simple. Plus they are offering a great 50% deal currently t... Read More

The staff has been amazing, super helpful, and easy to work with. The renting process was timely and simple. Plus they are offering a great 50% deal currently that you cannot beat anywhere else!

My experience with Kevin at National Storage, Grand River, Brighton, MI was excellent! I had reserved a unit on-line on Sat. 3/9 and before I could call the off... Read More

My experience with Kevin at National Storage, Grand River, Brighton, MI was excellent! I had reserved a unit on-line on Sat. 3/9 and before I could call the office Monday 3/11 at 9AM he called me! I was totally impressed with how prompt he was and his professionalism. He was able to upgrade me to a larger unit as well which really made my day. Great location close to downtown Brighton too. I would highly recommend this Company and dealing with Kevin was a very pleasant experience. Great guy.

Went in on a Saturday about 15 min before office closed. KEVIN was a great help told him I would come back on Monday to rent unit so we didn't make him close la... Read More

Went in on a Saturday about 15 min before office closed. KEVIN was a great help told him I would come back on Monday to rent unit so we didn't make him close late. No he said he would be happy to help me even if we went over a few minutes. PS he had the next week off on vacation Love this location close to home. Have a large unit in Hartland National Storage is doing a great job As a ex business owner I would have loved to have had Kevin as a employee he goes the extra mile for the customer

Kevin helped me with my storage needs in a professional timely manor. The units are clean, the property is clean, and I feel that my belonging are safe with al... Read More

Kevin helped me with my storage needs in a professional timely manor. The units are clean, the property is clean, and I feel that my belonging are safe with all the security cameras. Thank you Kevin from Brighton Michigan National Storage Kari

Kevin was awesome! I maintained a storage unit for 3 1/2 years while I was out of state and Kevin was always friendly and helpful.

Been with this place for little over a year and it’s really nice and convenient but the thing that really sells the place is Kevin! He’s super helpful and g... Read More

Been with this place for little over a year and it’s really nice and convenient but the thing that really sells the place is Kevin! He’s super helpful and genuinely cares about the people who rent there and explains everything in a way that makes sense for first time renters! He is very good with communication and I swear goes above and beyond for this company! He’s a rockstar!

Moving is always a stressful endeavor. Kevin is the consummate professional. Very easy to chat with, super helpful and very communicative before and during an... Read More

Moving is always a stressful endeavor. Kevin is the consummate professional. Very easy to chat with, super helpful and very communicative before and during and after the set up process. I highly recommend working with Kevin.

It was a short stay for me, but I was treated with the utmost respect and hospitality from Kevin. Quick and easy move in process. Definitely recommend!

Second time that we rented a unit here. Staff was helpful both times, Always clean and well maintained storage facility. The 5 stars are well earned.

Lisa Foligio told me this place has the best customer service of anywhere she's been. Kevin is truly a great asset to the team, the customer service we received... Read More

Lisa Foligio told me this place has the best customer service of anywhere she's been. Kevin is truly a great asset to the team, the customer service we received from him is exactly what keeps us here!

Easy in, Easy out ... Go see Kevin at Nat'l Storage on W.Grand River in Brighton. He made things happen for me quickly when I needed basic storage RIGHT NOW! O... Read More

Easy in, Easy out ... Go see Kevin at Nat'l Storage on W.Grand River in Brighton. He made things happen for me quickly when I needed basic storage RIGHT NOW! Offering fair rates, clean units, and a FREE lock. Can it get any better? I don't think so!

We rented from National Storage for 2+ years and are beyond happy we selected them for two of our storage units during our time in our apartment prior to moving... Read More

We rented from National Storage for 2+ years and are beyond happy we selected them for two of our storage units during our time in our apartment prior to moving this past month. The unit was clean, easy to access, secure and there were a variety of sizes to rent. We were very pleased with both of our units. Kevin at the Brighton location is very helpful and easy to reach if any questions or concerns arise! If you’re in the Brighton or Howell area I highly recommend renting. We’d certainly return if we ever need additional storage!

My experience with National Storage after like 80 months was awesome. Always there to answer any questions. Great experience. Feel like I’m saying goodbye to ... Read More

My experience with National Storage after like 80 months was awesome. Always there to answer any questions. Great experience. Feel like I’m saying goodbye to old friends. If needed I’ll definitely go back for my storage needs

We have dealt with Kevin a few times at this storage unit place. He has always been super friendly, professional, and always helped us out when we were in a pin... Read More

We have dealt with Kevin a few times at this storage unit place. He has always been super friendly, professional, and always helped us out when we were in a pinch. Very easy going. The storage place itself is pretty clean. Never had any problems.

Signed up in person. Kevin was at the front desk: he was extremely friendly and helpful. Apparently it's still locally owned (though nationally managed) which m... Read More

Signed up in person. Kevin was at the front desk: he was extremely friendly and helpful. Apparently it's still locally owned (though nationally managed) which makes me feel good about customer service should anything happen. There was a $12 hidden fee on insurance. It's still a competitive rate altogether. I haven't had to claim insurance on anything - but it says in the brochure that they require proof of ownership and location (which makes sense) but I don't trust them not to be sleezy about it. Don't really think anything will happen though - so it should be a non-issue.

Pros: Kevin was great! He was super polite, helpful and knowledgeable of the company and facility. Cons: The facility is outdated and needs a facelift. The mon... Read More

Pros: Kevin was great! He was super polite, helpful and knowledgeable of the company and facility. Cons: The facility is outdated and needs a facelift. The monthly price seems a bit high for what you get. I also don’t appreciate being forced to carry insurance.

Kevin, the office manager, is very helpful and has been in good communications. As for the storage units, they are in good condition and the facility is clean. ... Read More

Kevin, the office manager, is very helpful and has been in good communications. As for the storage units, they are in good condition and the facility is clean. But, the facility is not secure. The main gate is always open from early morning to 10 pm which allows anyone to wander in. I questioned why the gate isn't secure and it is because the entrance is too short for a trailer to clear Grand River when stopped to enter a code. If I had valuable items, I wouldn't use this place.

Overall, things seem nice at this location. The gentleman at the office seemed like he really wanted to help me get the right size storage units for my needs. ... Read More

Overall, things seem nice at this location. The gentleman at the office seemed like he really wanted to help me get the right size storage units for my needs. To be honest, no one really wants to rent a storage unit, and the company is acting like I won a car or my dream house with multiple emails asking for reviews. A simple thank you and a hand shake is all that's needed. It also seemed like the change in company names hasn't been as streamlined as they would like it to be. I didn't have an hour and a half to get everything squared away, and I had to leave my payment information with the office and get on with my day. Hopefully, this review will stop the daily emails I am getting asking for a review. Thank you for having a storage unit in a great location and good hours for the customers to access their units.