National Storage - Evansville Mount Vernon

From the day I called them the staff was friendly and helpful up until the day I cancelled my rental. One day we left something outside of our unit and they ca... Read More

From the day I called them the staff was friendly and helpful up until the day I cancelled my rental. One day we left something outside of our unit and they call within 30 min - pretty unbelievable we got a call at all let alone that quick. I will definitely use them again when I have the need as well as refer them!

We've been storing things here for years. Even with prices increasing, it is still the most reasonable place around. Brandi has been super helpful over the yea... Read More

We've been storing things here for years. Even with prices increasing, it is still the most reasonable place around. Brandi has been super helpful over the years and is very friendly. Any time someone mentions the need storage, we always recommend National!

Clean, secure storage at an affordable price! The customer service is stellar. Office staff is amazingly helpful and accommodating. Jen is especially personabl... Read More

Clean, secure storage at an affordable price! The customer service is stellar. Office staff is amazingly helpful and accommodating. Jen is especially personable and knowledgeable. If you need a storage unit this is the place to keep your stuff!!!

Super simple to rent unit online and start the move-in process. Did run into an issue, but it was resolved by Jen in a very professional, courteous manner. Very... Read More

Super simple to rent unit online and start the move-in process. Did run into an issue, but it was resolved by Jen in a very professional, courteous manner. Very helpful and prompt in making sure things went right. Highly recommend National Storage if you want your items protected and kept clean. Thank you Jen and her district manager. Job well done.

I love National Storage!! My moms friend recommend it to me my freshman year of college for over the summer, this will be my second year using this storage spac... Read More

I love National Storage!! My moms friend recommend it to me my freshman year of college for over the summer, this will be my second year using this storage space. It is very close to USI's campus and has affordable units.

I have stored my college items here for the last 2 years!! Amazing storage and very secure, the 2 women that work there are so helpful and amazing!! They are ve... Read More

I have stored my college items here for the last 2 years!! Amazing storage and very secure, the 2 women that work there are so helpful and amazing!! They are very affordable for college students. With it being so close to USI it's a great option for those who have a long drive back home for the summer and don't have much room in their car!!

Brandi was very thorough, professional and so nice to work with!! Storage unit was as advertised, clean and ready to go. Highly recommend this company for stora... Read More

Brandi was very thorough, professional and so nice to work with!! Storage unit was as advertised, clean and ready to go. Highly recommend this company for storage.

Absolutely the VERY BEST storage business because they have BRANDIS!! They are SO CLEAN!! They keep your property protected. I recommend giving them a call for ... Read More

Absolutely the VERY BEST storage business because they have BRANDIS!! They are SO CLEAN!! They keep your property protected. I recommend giving them a call for all of your storage needs.

A little out of the way, but I've had amazing customer service from the staff. They are always helpful and easy to talk to. It's the only reason I've kept it, e... Read More

A little out of the way, but I've had amazing customer service from the staff. They are always helpful and easy to talk to. It's the only reason I've kept it, even with it being much further away than other options.

The experience getting my account started and setup with Miss Jen was very pleasant and without difficulties. Afterwards she showed me the facilities and how to... Read More

The experience getting my account started and setup with Miss Jen was very pleasant and without difficulties. Afterwards she showed me the facilities and how to use the custom lock provided by National storage that will ensure an extra level of security for my belongings. Definitely a 5 star experience all the way, and thank you again to Jen.

Great experience and Jen was terrific. Glad I chose this option. The storage unit was perfect size for what I needed. Thanks again Jen.

Customer service was excellent extremely friendly, helpful, and informative. Sent me everything I will need so I am ready to go straight to the unit and start s... Read More

Customer service was excellent extremely friendly, helpful, and informative. Sent me everything I will need so I am ready to go straight to the unit and start storing stuff.

I went to 4 other storage businesses. None of them had a live person in the locked office. National had an unlocked door and 2 real people in the office. Gre... Read More

I went to 4 other storage businesses. None of them had a live person in the locked office. National had an unlocked door and 2 real people in the office. Great to deal with person face to face. Both ladies very helpful. Very pleased with process.

I have used their services since 2014 & they’ve been great the entire time. I recently added additional services & that experience was great as well. It was v... Read More

I have used their services since 2014 & they’ve been great the entire time. I recently added additional services & that experience was great as well. It was very quick & easy to add an additional unit to my existing account. Staff has always been very knowledgeable, polite, and professional. I’d recommend this business to family, friends, and anyone needing stress free & affordable accommodations. Thank you for your continued service to others!

One of the managers, Jen - is great! Answered all my questions before renting, and then helped out when the moving truck arrived. Made the experience so much ... Read More

One of the managers, Jen - is great! Answered all my questions before renting, and then helped out when the moving truck arrived. Made the experience so much better. Thanks Jen!

Jen was so helpful! She walked me through the process and even explained how the locks work (seems simple but it can be tricky)! Nice and clean- no bugs! Yay!! ... Read More

Jen was so helpful! She walked me through the process and even explained how the locks work (seems simple but it can be tricky)! Nice and clean- no bugs! Yay!! A++++

Jen was so helpful! She walked me through the process and even explained how the locks work (seems simple but it can be tricky)! Nice and clean- no bugs! Yay!! ... Read More

Jen was so helpful! She walked me through the process and even explained how the locks work (seems simple but it can be tricky)! Nice and clean- no bugs! Yay!! A++++

And all the years I’ve had to have storage this is the only place I will go. The rates are reasonable. The people are friendly and the units are very clean. I... Read More

And all the years I’ve had to have storage this is the only place I will go. The rates are reasonable. The people are friendly and the units are very clean. I couldn’t ask for a better place to rent a storage unit and everybody there is very helpful.

This business is great! We cleaned out our unit over the weekend. I called the cancel on Monday and they had already taken care of it and processed our deposit ... Read More

This business is great! We cleaned out our unit over the weekend. I called the cancel on Monday and they had already taken care of it and processed our deposit return to our account. They are always nice and helpful when having to chat over the phone.

The ladies in the office took excellent care of us. The maintenance crew took care of my lock after I lost my key. The facility itself is well maintained, easy... Read More

The ladies in the office took excellent care of us. The maintenance crew took care of my lock after I lost my key. The facility itself is well maintained, easy to use, secure, and clean. Thank you ladies for going above and beyond for us!

Clean facility. Never had an issue with pests or anything and which to fix anything if there is a problem. Brandy is the best and always makes sure we are taken... Read More

Clean facility. Never had an issue with pests or anything and which to fix anything if there is a problem. Brandy is the best and always makes sure we are taken care of!

1st rate staff. Jen and Brandi provide excellent customer service. They have always got back to me the same day if I had any questions. The entire facility is w... Read More

1st rate staff. Jen and Brandi provide excellent customer service. They have always got back to me the same day if I had any questions. The entire facility is well maintained. I've had no worries about the security at this location.

First they raised the rate about 4 times in the last six months. Then they sent me a contract and demanded that I sign it. I believe the contract to be illegal ... Read More

First they raised the rate about 4 times in the last six months. Then they sent me a contract and demanded that I sign it. I believe the contract to be illegal because it is in direct conflict with Indiana law. But illegal or not it is one I would never consider signing. Also I only got a few days notice of any of these changes. The notice came late enough that it was impossible for me to move before the first of the month. I moved as soon as I could after this last decision but because it took me a couple of days past the first they are trying to make me pay another month's rent.

The ladies at the front desk were very helpful. The indoor units were clean and well lit.

Always found the staff very helpful. My belongings were safe and protected. Recommend them highly.

I used this storage facility since 2020 and never had any issues. Top notch security, clean and always friendly service if inhad questions or needed to go into ... Read More

I used this storage facility since 2020 and never had any issues. Top notch security, clean and always friendly service if inhad questions or needed to go into the office. Would recommend highly for anyone looking for a great place to store your belongings

We had a transfer of a storage unit rental from one family member to another. It only took a few minutes to complete the transaction and it was done in a quick ... Read More

We had a transfer of a storage unit rental from one family member to another. It only took a few minutes to complete the transaction and it was done in a quick and professional manner. I highly recommend them!

We’ve had such a pleasant experience here, this past year. The office staff are wonderful. Very personable, knowledgeable, and patient. Jen made me feel like ... Read More

We’ve had such a pleasant experience here, this past year. The office staff are wonderful. Very personable, knowledgeable, and patient. Jen made me feel like I was talking to an old friend on the phone. The facility is always clean, secure, and well maintained. I felt safe, if I went alone. Bonus points because the price was actually affordable!

Went to the office not realizing that they weren't open yet. But Jen helped me anyway. When my sister passed I was not sure of the procedure for her units. Jen ... Read More

Went to the office not realizing that they weren't open yet. But Jen helped me anyway. When my sister passed I was not sure of the procedure for her units. Jen called her boss and left a message and promised to call me as soon as she new. And she did! Not even 10 minutes later giving me the direction I needed to proceed. She went above and beyond to help me.

I stopped in today to rent another unit. Both ladies were very helpful in finding and securing a unit big enough for my needs. They were quick and knowledgeable... Read More

I stopped in today to rent another unit. Both ladies were very helpful in finding and securing a unit big enough for my needs. They were quick and knowledgeable of the services.

The staff is knowledgeable, friendly and efficient. There was one very minor snag and it was handled immediately and sensibly. The facility is clean and seems... Read More

The staff is knowledgeable, friendly and efficient. There was one very minor snag and it was handled immediately and sensibly. The facility is clean and seems very well kept and safe.

Lost my other set of keys and Brandi helped me get a new lock and was super sweet will continue to rent with you guys!!! She understood me and was very patient!... Read More

Lost my other set of keys and Brandi helped me get a new lock and was super sweet will continue to rent with you guys!!! She understood me and was very patient!!

Great Facility. Clean, well maintained. Brandy was absolutely born to be in customer service! Hands down most polite lady I have yet to meet! Absolutely recomme... Read More

Great Facility. Clean, well maintained. Brandy was absolutely born to be in customer service! Hands down most polite lady I have yet to meet! Absolutely recommend for any of your storage needs.

I am not currently renting a space here, but wanted to comment on the service. I was in the office last week looking for help after locking myself out of my car... Read More

I am not currently renting a space here, but wanted to comment on the service. I was in the office last week looking for help after locking myself out of my car. ? I had to walk somewhere to use a phone, and Jen was nice enough to open the door for me before the office was open for the day and let me use her phone to call for help. She was very nice and helpful, and I truly appreciated her that morning. Also, I have rented space here before, back when it was Space Station Storage, and the units are really nice. For what it's worth. But I think it's worth checking out for the customer service alone.

Awesome and Helpful Staff! Clean updated units, great price! 5 Stars are not enough! Thank You.

such good customer service! Jen is so sweet! She helped me with everything I needed and did amazing answering all my questions!

Both ladies were great. One was training, that made things a little more fun and light hearted. The trainer was great. She explained all her steps plus made sur... Read More

Both ladies were great. One was training, that made things a little more fun and light hearted. The trainer was great. She explained all her steps plus made sure my process was fast.

So far really great communication, staff is super friendly and kind. Helped explain how it works without making me and my family feel stupid. Fair pricing and... Read More

So far really great communication, staff is super friendly and kind. Helped explain how it works without making me and my family feel stupid. Fair pricing and easy to get around.

Everyone was very sweet and welcoming. The lady who helped me with everything went above and beyond. She explained everything to me in detail and even showed me... Read More

Everyone was very sweet and welcoming. The lady who helped me with everything went above and beyond. She explained everything to me in detail and even showed me where the unit was and how to use the lock. Great experience. Will definitely come back here for future storage needs :)

The unit & staff were great, but the main reason I moved out of that unit is because of the multiple rate increases. If it weren't for that, I'd still have that... Read More

The unit & staff were great, but the main reason I moved out of that unit is because of the multiple rate increases. If it weren't for that, I'd still have that unit. But the one good thing that came out of me moving out is I finally got to go through everything & get rid of ALOT!

The hallways of the building my indoor unit was in were always ultra clean. There were almost no bugs in the unit, in spite of being right next to an exterior ... Read More

The hallways of the building my indoor unit was in were always ultra clean. There were almost no bugs in the unit, in spite of being right next to an exterior door. The gravel driveways are a pain. Everywhere else I've rented has paved driveways.

Lady in the office is awesome, very helpful and always polite! Would've given 5 stars but when new company took over the rates went up and they seem a little hi... Read More

Lady in the office is awesome, very helpful and always polite! Would've given 5 stars but when new company took over the rates went up and they seem a little high.

I gave a 4 rating only because the phones transfer to a customer service. Some would like that after hours but I would rather speak to the local office during b... Read More

I gave a 4 rating only because the phones transfer to a customer service. Some would like that after hours but I would rather speak to the local office during business hours. They always call me back right away and maybe I called during lunch hours or when they were showing a unit. They are friendly and helpful and prompt with payment or business issues and payment can be auto payment. I used the shed for 3 years. They warned me to polish my furniture good before storage and I didnt protect it enough. The wood faded a bit. One piece looks distressed and I actually like the look. They tried to keep critters out of there but I had it so crowded it was a tough job. I finally rearranged and added more glue traps. I moved my furniture into my new place after 3 yrs in storage and only had a handful of stink bugs so I was impressed. It is winter time though. A few shed items got mold/mildew on them from being near the door. The buildings don't have gutters so the rain and snow collects by the door. I would definitely use them again if needed.

Jenn is really a great asset to this place. It’s very expensive however for folks on fixed income. We just moved out of the unit last Monday due to an increas... Read More

Jenn is really a great asset to this place. It’s very expensive however for folks on fixed income. We just moved out of the unit last Monday due to an increase in rent; however, I would recommend National Storage because it’s really well maintained and locked securely for renters.

I've had a space there since they opened in 2006. I paid $30/month for 186 months. Then National took over. They have raised the rates every couple months since... Read More

I've had a space there since they opened in 2006. I paid $30/month for 186 months. Then National took over. They have raised the rates every couple months since they took over in 2022. You would think that I'm now very close to paying double what I started. Whatever you think you'll be paying is likely to change.

Staff at the unit is great, but don't try to call you will get a call center and they have no clue what they are doing. There is no way to just call them direct... Read More

Staff at the unit is great, but don't try to call you will get a call center and they have no clue what they are doing. There is no way to just call them directly. The new company that owns the units raised the cost significantly when they purchased it.

National storage was good when i came to them a year ago but they slowly became more unwilling to work with you raised my price multiple times and put me on aut... Read More

National storage was good when i came to them a year ago but they slowly became more unwilling to work with you raised my price multiple times and put me on auto pay when i never asked too then wouldn't tell me why they raised it. Will never recommend them to anyone