National Storage - Monroe

National storage has helped me so much I rent here for contractors and I have deliveries come to this location. The front office has helped me so much in receiv... Read More

National storage has helped me so much I rent here for contractors and I have deliveries come to this location. The front office has helped me so much in receiving all my orders. Everyone here is great and very friendly would definitely recommend to anyone.

We were met with a very friendly smile. We had many questions that were all answered. We had such a great experience renting a unit. Many thanks!

Great customer service , always able to access my belongings clean environment simlpe password access in and out of facility and grounds always knew I was in a ... Read More

Great customer service , always able to access my belongings clean environment simlpe password access in and out of facility and grounds always knew I was in a safe place I recommend National Storage many options in unit sizes with affordable prices thanks.

my experience with Tiffany has been wonderful, her attention to detail makes me glad that I rent a space here. Thank you for all that you do.

Nice, clean storage units. Never had a problem getting one. The people that worked there was friendly and helpful if I had any questions.

Rented a Penske truck from this location and Tiffany had great customer service, very quick in and out and very professional. Highly recommend

Rented a moving truck from this facility twice now. Recently helped by Tiffany and she went above and beyond to make sure I was taken care of and received the b... Read More

Rented a moving truck from this facility twice now. Recently helped by Tiffany and she went above and beyond to make sure I was taken care of and received the best pricing! Highly recommend going here for storage/rental needs.

The manager (Destiny) was friendly and professional. My requests were able to be met and she ensured that I was getting the right unit. She went above and beyon... Read More

The manager (Destiny) was friendly and professional. My requests were able to be met and she ensured that I was getting the right unit. She went above and beyond by informing me of promotional offers and a discount for veterans. Exceptional customer service! The facility is also well-maintained and highly secure. I’ve used this facility for 4 years and am happy with the service.

Dana was not only helpful, she was kind and considerate when assisting me all the way. I'm very pleased with my unit and the cleanliness of the facility as a wh... Read More

Dana was not only helpful, she was kind and considerate when assisting me all the way. I'm very pleased with my unit and the cleanliness of the facility as a whole. :)

I needed a 10x30 unit fast, went online, and I found a bigger unit, one left a 10x40. But the online deal was better than the 10x30 unit that I planned to get. ... Read More

I needed a 10x30 unit fast, went online, and I found a bigger unit, one left a 10x40. But the online deal was better than the 10x30 unit that I planned to get. As it turns out, I'm glad I got the 10x40 Upon arriving to meet property manager to sign paperwork, etc. on Monday. I was greeted by Dana, the property manager, and her beautiful, friendly smile. I felt welcome, and she answered all my questions. The transaction was smooth and quick. The unit was great and ready for me to fill....lol Their Penske rental truck was inexpensive and very nice to operate and helped my move in easier and less trips with my truck. Over the years, I have rented several storage units, sometimes felt by management. I was a red-headed stepchild. Not So Here At National and Dana's professionalism. I've told my friends, 'Need A Storage Unit, Go See Dana and National Storage' I love the 6am to 10pm access, plenty of space between buildings. I plan to rent a space for my enclosed trailer in the future. Being retired as an HR Manager and in retail for over 30 years. National Storage has an outstanding manager who gives great customer service and is very professional in her position. Thank You Dana for making my transition an easy procedure.

Dana was very knowledgeable, friendly and helpful when we booked our first rental space for our RV. Place seems very secure and clean with lots of camera's.

Always a pleasurable experience. I've rented parking spaces several times and have never had an issue. The property is well maintained.

Leann was wonderful! She had me in and out within a few minutes with my storage needs met. I recommend anyone looking for storage to come see Leann, she is very... Read More

Leann was wonderful! She had me in and out within a few minutes with my storage needs met. I recommend anyone looking for storage to come see Leann, she is very kind and will answer any questions you may have

Very nice storage facility. People are very helpful. I have rent many times and keep coming back ,when I need a unit.

Great customer service and experience. I reserved online and when I got there I was told I didn't do it correctly. When though we arrived 10 before closing the ... Read More

Great customer service and experience. I reserved online and when I got there I was told I didn't do it correctly. When though we arrived 10 before closing the manager stayed and corrected my application. I stood at the counter, exhausted, not enough money after taxes& fees,no lock(which my daughter ended up putting on wrong,smh), and worried that the guy helping unload the the truck would be able to get ALL my belongings into the unit before he had to leave for work , thinkingn she didn't know how bad of a day I had. But she was my was great and a sweetheart. Even though she had worked all day and I could tell she was tired and ready to go home, who wouldn't be She made sure I had my unit and everything I needed when I walked out of the office AND was patient, kind and kept a smile during entire time! I was so grateful!!

Great customer service and experience. I reserved online and when I got there I was told I didn't do it correctly. When though we arrived 10 before closing the ... Read More

Great customer service and experience. I reserved online and when I got there I was told I didn't do it correctly. When though we arrived 10 before closing the manager stayed and corrected my application. I stood at the counter, exhausted, not enough money after taxes& fees,no lock(which my daughter ended up putting on wrong,smh), and worried that the guy helping unload the the truck would be able to get ALL my belongings into the unit before he had to leave for work , thinkingn she didn't know how bad of a day I had. But she was my was great and a sweetheart. Even though she had worked all day and I could tell she was tired and ready to go home, who wouldn't be She made sure I had my unit and everything I needed when I walked out of the office AND was patient, kind and kept a smile during entire time! I was so grateful!!

We rental a large storage unit to house my Mother’s belongings, some expensive and some merely sentimental in value, for nearly two years until we found a pla... Read More

We rental a large storage unit to house my Mother’s belongings, some expensive and some merely sentimental in value, for nearly two years until we found a place to move them permanently. At no time was the unit ever compromised by weather or vermin and the staff were always courteous and professional. Great experience. We highly recommend this company for your storage needs.

Dana is so helpful, even helped me write off some old balance that was being a problem, she is so sweet and helped me get my storage back from auction, definite... Read More

Dana is so helpful, even helped me write off some old balance that was being a problem, she is so sweet and helped me get my storage back from auction, definitely use this establishment !! We love Dana

Wanted to get organized today and it was so easy. I drove to national storage met Thomas and he walked me through every step. Walking me to the unit, making sur... Read More

Wanted to get organized today and it was so easy. I drove to national storage met Thomas and he walked me through every step. Walking me to the unit, making sure the lock worked. What great customer service. I am very impressed. I will be telling everyone I know. Thank you Thomas.

Great place secured clean well managed fare pricing have rented units multiple times through the years since at least 2009-2010 different management through the... Read More

Great place secured clean well managed fare pricing have rented units multiple times through the years since at least 2009-2010 different management through the years & have added more units also but have always had a good experience while i was there.If you need storage & are unsure cause you have never done it i would recommend them because i know they would treat you right & not gauge you because of that.But thank you & go check them out if you find your self needing Storage!

Dana the storage manager is one amazing young lady. She goes above and beyond her job to help anyone. Thank u again Dana

Dana from national storage was able to get me out of a huge jam. Even with no power she found a way to get me into a unit right away. Very pleased with her prof... Read More

Dana from national storage was able to get me out of a huge jam. Even with no power she found a way to get me into a unit right away. Very pleased with her professionalism. The unit provided was also very clean and well-kept.

Dana was very efficient and knew exactly what I needed. She took me to see the unit and explained all details that I needed to know. She made the experience ve... Read More

Dana was very efficient and knew exactly what I needed. She took me to see the unit and explained all details that I needed to know. She made the experience very smooth and effortless for me.

Rent your truck here. Customer service is so much better than UHaul. Dana and Sammy are the best!

My Mother-in-Law was in a real bind when moving to her new apartment. She had to be out of her old apartment but the new one wasn’t ready. We only needed stor... Read More

My Mother-in-Law was in a real bind when moving to her new apartment. She had to be out of her old apartment but the new one wasn’t ready. We only needed storage for a few days. The folks at National were nice, helpful and prompt. We found the pricing very reasonable and we would recommend this facility in Monroe! Thank you!!!

The units are clean, there are people right now site to help you, and are very friendly, and they were very happy to help even when I had a stupid question. The... Read More

The units are clean, there are people right now site to help you, and are very friendly, and they were very happy to help even when I had a stupid question. They have some really nice size units there too, and even drive through units!

National storage has good people working for them at 6231 Monroe. The prices are not spectacular but I have seen worse. Bethany at this location made up for any... Read More

National storage has good people working for them at 6231 Monroe. The prices are not spectacular but I have seen worse. Bethany at this location made up for any price issue. Bethany is an amazing employee and a good soul. You should hire more people like her. ?

They have many options for your storage needs. I’ve used units and outside storage and both time the times the staff has been very informative and extremely h... Read More

They have many options for your storage needs. I’ve used units and outside storage and both time the times the staff has been very informative and extremely helpful. I will always choose this location for my future storage needs.

Easy process to get started and minimal issues when getting into your unit, and quick process into getting out as well. I had overpaid a full month accidentally... Read More

Easy process to get started and minimal issues when getting into your unit, and quick process into getting out as well. I had overpaid a full month accidentally and they caught it and reimbursed me for it with no extra effort on my part.

My experience was quick and easy, thanks to Bethany. I called about pricing but was not sure the size unit I would need so they told me to come in and they coul... Read More

My experience was quick and easy, thanks to Bethany. I called about pricing but was not sure the size unit I would need so they told me to come in and they could show me all the unit sizes. When I got there Bethany showed me a unit right away that was the perfect size. She also gave me a great monthly rate with a discounted first month. Signed the lease and was in and out in under 15 minutes. I highly recommend National Storage!

I had a storage unit with them for over 4 years. Dana and Bethany were amazing they have great customer service and will help you with any questions you have. I... Read More

I had a storage unit with them for over 4 years. Dana and Bethany were amazing they have great customer service and will help you with any questions you have. I had a climate control unit it was decent size unit and it was always clean inside the building. I would definitely use them again if i needed. They are one of the best in monroe in my opinion.

Requested a space for our Travel Trailer and National Storage held it for me for almost two weeks without charge. We use this storage space every spring when we... Read More

Requested a space for our Travel Trailer and National Storage held it for me for almost two weeks without charge. We use this storage space every spring when we get our trailer out of winter storage. Very happy with everything so far.

Amazing staff there. Lady went out of here way at the Monroe Michigan location to get me in a better unit then I was assigned. Shows they car about your comfort... Read More

Amazing staff there. Lady went out of here way at the Monroe Michigan location to get me in a better unit then I was assigned. Shows they car about your comfort and stuff is safe.

Excellent service! Quick and easy and everything was explained! Facility is great, convenient and secure. Would recommend to anyone.

I rented an 8x10 unit with National Storage in Monroe, MI. Let me tell you, The customer service is AMAZING. Everything was very easy. The experience was positi... Read More

I rented an 8x10 unit with National Storage in Monroe, MI. Let me tell you, The customer service is AMAZING. Everything was very easy. The experience was positive and I highly recommend them.

Great customer service! Immediate answers i needed questioned. Great prices and easy access to my storage unit! Definitely will be back after I'm done with rent... Read More

Great customer service! Immediate answers i needed questioned. Great prices and easy access to my storage unit! Definitely will be back after I'm done with renting my storage unit

I’ve used them on two separate occasions and both times they have gone above and beyond expectations with customer service. Very clean and professionally mana... Read More

I’ve used them on two separate occasions and both times they have gone above and beyond expectations with customer service. Very clean and professionally managed. I’ve never had a concern come up. Great place, great people, great security at a great price. Highly recommended.

Rented a unit online, the lovely ladies in the office helped me finish everything up, definitely recommend National Storage.

We rented a storage space here a few years ago and it's well maintained, clean and storage units are tight. Our stored stuff stayed, clean, dry and free from b... Read More

We rented a storage space here a few years ago and it's well maintained, clean and storage units are tight. Our stored stuff stayed, clean, dry and free from bugs and rodents. Couldn't ask for more.

Staff is super friendly and helpful any time I've needed their assistantace. I use my storage to run my business from and Dana truly goes above and beyond for h... Read More

Staff is super friendly and helpful any time I've needed their assistantace. I use my storage to run my business from and Dana truly goes above and beyond for her customers. The lot is always clean and lights in good working order.

Absolutely would recommend them to anyone. I needed a unit fast and Dana made it happen.

Wonderful facility with attentive staff and top notch security. We were late putting in our cancellation with the chaos of moving into a new home and were fully... Read More

Wonderful facility with attentive staff and top notch security. We were late putting in our cancellation with the chaos of moving into a new home and were fully prepared to pay another month, but they went ahead and waived the fee for us! We will absolutely be using them again for our storage needs!

Quick and easy to rent a unit. Just wish they would prorate the monthly rent when you leave early. Otherwise it was great!

Kirsten and the gentleman that was working with her were very nice to deal with and made our rental experience enjoyable and easy. Would recommend National to a... Read More

Kirsten and the gentleman that was working with her were very nice to deal with and made our rental experience enjoyable and easy. Would recommend National to anyone.

This place is amazing! The grounds are well kept, the staff is super friendly, Kirstin, the grounds manager, keeps a watchful eye over the units. More than happ... Read More

This place is amazing! The grounds are well kept, the staff is super friendly, Kirstin, the grounds manager, keeps a watchful eye over the units. More than happy with the services we received.

Kirsten is the best! She makes coming to a storage unit fun. She is professional and really understands and answers my questions proficiently. 10/10 would recom... Read More

Kirsten is the best! She makes coming to a storage unit fun. She is professional and really understands and answers my questions proficiently. 10/10 would recommend coming here!

Kirstin was incredibly helpful and kind, I had a lot of questions and she really took the time to help me find the best option that suited my needs. 5 stars def... Read More

Kirstin was incredibly helpful and kind, I had a lot of questions and she really took the time to help me find the best option that suited my needs. 5 stars definitely will be recommending! Thanks again Kirstin!

Staff is super friendly and helpful! Place is kept VERY clean and secure! 10/10 recommended for anyone looking or interested! Definitely won’t find better.

Great and safe place to store your belongings. The facility is also really nice as well, I've seen some run down storage places but this one here is top notch. ... Read More

Great and safe place to store your belongings. The facility is also really nice as well, I've seen some run down storage places but this one here is top notch. Also management is pleasant to work with. Answered all my questions and were nice and friendly. Would 10/10 recommend!

Cody is awesome! Very good customer service and the property is very secure. Makes me feel good about my belongings being stored

This place is always clean, well lit-up, and the first thing I looked for and noticed were the cameras, which actually work! My heart goes out to Kirstin who’... Read More

This place is always clean, well lit-up, and the first thing I looked for and noticed were the cameras, which actually work! My heart goes out to Kirstin who’s always a big help there and makes everything fast and easy. Love this facility!

Kristin and Cody are awesome and great workers!! Hecking great place. Great service. Heck yea

Very helpful and friendly staff. Kirstin went above and beyond to answer all my questions and help me to feel secure about the area and the storage units. She w... Read More

Very helpful and friendly staff. Kirstin went above and beyond to answer all my questions and help me to feel secure about the area and the storage units. She was extremely informative and all with a smile on her face.

I have nothing but great things to say about this business. The staff is wonderful. It's well lighted and clean. All good stuff.

The staff was amazing and the process was quick, easy, and stress free. I would give more than 5 stars if I could.

Staff was very helpful, cordial, and welcoming. Helped me process my application, get a good lock, cleaned the storage unit I was given, and helped me get ever... Read More

Staff was very helpful, cordial, and welcoming. Helped me process my application, get a good lock, cleaned the storage unit I was given, and helped me get everything in order. Very professional staff.

Great facility brand new Climate Control units, new Drive up units and new parking! Very secure location!!! Just used the new Drive up window! So much easier th... Read More

Great facility brand new Climate Control units, new Drive up units and new parking! Very secure location!!! Just used the new Drive up window! So much easier than getting out of my car in this weather! Very Friendly Staff

Very happy with the security and cleanliness here! Friendly staff as well

Very cool and super helpful staff. The facility is also very clean.

Very cool and super helpful staff. The facility is also very clean.

Great place to store your belongings! This place is really secure they got cameras all over the place, the office people are wonderfull and got all my stuff too... Read More

Great place to store your belongings! This place is really secure they got cameras all over the place, the office people are wonderfull and got all my stuff took care of very promptly

I would just like to give secure self storage kudos to them, they have a great staff that is always friendly and inviting, it’s very clean and secure I never ... Read More

I would just like to give secure self storage kudos to them, they have a great staff that is always friendly and inviting, it’s very clean and secure I never have to worry about my belongings.

Very safe place to store your RV! Security is top notch! Love the new Drive up window and the staff is always friendly and helpful!

Best place to store extra stuff in town by far. Highly recommend. The drive up window is very convenient and the workers are always pleasant and helpful.

Tracy is so fantastic, so helpful & let's ya know if there's deals on storages. I've used this storage a few times, I even tell other's bout this storage. Thank... Read More

Tracy is so fantastic, so helpful & let's ya know if there's deals on storages. I've used this storage a few times, I even tell other's bout this storage. Thank ya Tracy your terrific. Love Kitty ???

Great facility brand new Climate Control units, new Drive up units and new parking! Very secure location!!! Just used the new Drive up window! So much easier th... Read More

Great facility brand new Climate Control units, new Drive up units and new parking! Very secure location!!! Just used the new Drive up window! So much easier than getting out of my car in this weather!

Secure Self Storage has great customer service & great staff! The drive up is very convenient! I know I don't have to worry about my personal belongings here, t... Read More

Secure Self Storage has great customer service & great staff! The drive up is very convenient! I know I don't have to worry about my personal belongings here, they are definitely keeping it safe!

Great place to store your RV...I was in there this morning just before 7am and saw the girl from office out there before light even salting the area! They are v... Read More

Great place to store your RV...I was in there this morning just before 7am and saw the girl from office out there before light even salting the area! They are very customer oriented staff. She told me they even put in a drive up window so we don't even have to get out of our cars in our great Michigan weather. If you need storage come here your not going to get better customer service anywhere else! And there's so many camera's I know my RV is safe and monitored!

Been a customer here over a year and have always been happy! Now they have a drive up window so I don't even have to get out of my car! Would definitely recomme... Read More

Been a customer here over a year and have always been happy! Now they have a drive up window so I don't even have to get out of my car! Would definitely recommend!

Friendly and helpful staff! Very clean and safe place, I’m very very comfortable leaving my car here. Lots of cameras and gated access gives a much more secur... Read More

Friendly and helpful staff! Very clean and safe place, I’m very very comfortable leaving my car here. Lots of cameras and gated access gives a much more secure feeling.

The building i store in is very clean and well taken care of. Lots of camera's and the people in the office are super friendly and helpful. Would recommend!

Had a great experience here! Both Tracy and Kirstin were super helpful and informative. I will definitely be coming back for future buisness!

Nice clean storage units. They had good deals and if you only need it for a few months it's well worth it. It would be nice if access were 24/7 but that's my on... Read More

Nice clean storage units. They had good deals and if you only need it for a few months it's well worth it. It would be nice if access were 24/7 but that's my only complaint and it isn't that big of a complaint.

Awesome experience, extremely professional, go out of their way to help. Highly recommend!!!

Very secure location! Great staff! If your looking for a storage facility this is the place!

Tracy was very nice and it looks safe and secure

Very secure and clean place. The first thing I noticed when I walked in all the cameras in the office monitoring the place! Felt comfortable leaving my camper h... Read More

Very secure and clean place. The first thing I noticed when I walked in all the cameras in the office monitoring the place! Felt comfortable leaving my camper here! The office lady is super friendly and took care of everything we needed! Would recommend for security alone then the friendly staff and clean property took it to the next level!

Very clean and secure facility! Tracy in the front office did a great job! Would recommend!

So far so good. Getting ready to move in

Highly recommended. Thanks for helping my family

Would definitely recommend this location if you want to store you Boat. The cameras are great! And the office woman pays attention to what is going on all the t... Read More

Would definitely recommend this location if you want to store you Boat. The cameras are great! And the office woman pays attention to what is going on all the time. I came in after hours and was having an issue getting in and she went into the office and let me in without any hesitation! Great facility!

I have my car stored here and feel very safe with all the cameras that Secure has! The name fits! The counter lady Traci was very friendly and helpful! I would... Read More

I have my car stored here and feel very safe with all the cameras that Secure has! The name fits! The counter lady Traci was very friendly and helpful! I would recommend this place for storing a car or whatever else you have!

A wonderful place for winter storage of cars. This is a very good storage location. The staff are very friendly and helps you a lot. Tracy was the manager who h... Read More

A wonderful place for winter storage of cars. This is a very good storage location. The staff are very friendly and helps you a lot. Tracy was the manager who helped me with getting my storage figured and she was extremely helpful. Their covered storage is awesome, always will recommend if you need to store your cars when its winter.

Just wanted to take time to share the experience I had at Secure Self Storage...I only needed the rental for a short time I moved in with Tracie and she was so ... Read More

Just wanted to take time to share the experience I had at Secure Self Storage...I only needed the rental for a short time I moved in with Tracie and she was so nice and helpful. But I didn't realize how helpful till I moved out...I rented a truck and left my car parked there when I went into the office and asked if Monroe had a taxi service to take me back to where my car was parked Tracie offered to give me a ride! I think that is above and beyond even excellent customer service! If you need to store anything choose this place! On top of excellent customer service the unit was very well maintained and clean!

Great facility brand new Climate Control units, new Drive up units and new parking! Very secure location!!!

Office staff always pleasant and very helpful. Unit was clean. No lightening in the unit so bring your own. Overall nice facility.

Easy in and out for us. We moved from Seattle to Monroe and needed to hold our stuff for a few months. Decent prices, nice staff. They're always monitoring the ... Read More

Easy in and out for us. We moved from Seattle to Monroe and needed to hold our stuff for a few months. Decent prices, nice staff. They're always monitoring the facility so your stuff is safe. They are also always making improvements, which sometimes can get in your way if you're just trying to get to your unit, but atleast it shows they're making an effort to keep the place looking nice. A word of warning though, you probably won't be able to fit a 18-wheeler in if you are doing a large move. Smaller trucks and uhauls should be fine.

Super clean and secure location, they have a drive through which is awesome! staff was quick to get me in and out but very seasoned in the know how of storage

When I moved in I was very happy the woman was super helpful even when there was an issue and I had to get a larger unit! Very helpful! But I have only been the... Read More

When I moved in I was very happy the woman was super helpful even when there was an issue and I had to get a larger unit! Very helpful! But I have only been there since Saturday and I have been locked out of the gate and they say I owe money! I called when I got the first text they said they would take care of, this morning I was locked out of the gate...its ridiculous! And yet again I hear I promise we will take care of this! So we will see....

10/10 wouldn’t recommend. Way too high of prices, and the late fees and other fees are thru the roof. They jumped rates on me from $145 to damn near $180. The... Read More

10/10 wouldn’t recommend. Way too high of prices, and the late fees and other fees are thru the roof. They jumped rates on me from $145 to damn near $180. They make you carry insurance knowing damn well you don’t need it cause inside a locked facility. The only one with any common decency is the manager Dana. Not a single employee there has the common sense of a toddler. The amount of phone calls, text messages and emails you get being a day late or two days late is OBNOXIOUS. Now I’ve been a month or two late. This last time, it was almost $600 for two months. Because of fees after threats of selling ABs auctioning my unit and they were going to itemize my unit WHICH THEY DID, after I missed a month. Definitely do not recommend to anyone. STAY AWAY. There are so many cheaper and better options in Monroe.

Whoever has been working the front desk the last couple weeks is so much ruder than the woman they had before, always looks annoyed and rolls her eyes when I ap... Read More

Whoever has been working the front desk the last couple weeks is so much ruder than the woman they had before, always looks annoyed and rolls her eyes when I approach her. Not to mention the fact that I rented from them and payed my bills on time every month and they still locked me out of my unit for nonpayment several times and I had to call multiple times before they unlocked it. Lastly, when I removed my stuff everything was COVERED IN BEDBUGS I had to throw everything away and replace it all!!!!!!

I’m very disappointed in the decline in quality! Ever since they changed management it’s been just awful. No one ever answers the phones and it’s impossib... Read More

I’m very disappointed in the decline in quality! Ever since they changed management it’s been just awful. No one ever answers the phones and it’s impossible to speak to anyone. I rented from them last year and I was planning on renting this year but I will absolutely not be doing so. They’ve left such a poor taste in my mouth especially when I finally came in and the person who was working the front desk was so rude to me! They seemed like they didn’t even like their job. I am disappointed and will not be renting from or recommending them again!

I’m very disappointed in the decline in quality! Ever since they changed management it’s been just awful. No one ever answers the phones and it’s impossib... Read More

I’m very disappointed in the decline in quality! Ever since they changed management it’s been just awful. No one ever answers the phones and it’s impossible to speak to anyone. I rented from them last year and I was planning on renting this year but I will absolutely not be doing so. They’ve left such a poor taste in my mouth especially when I finally came in and the person who was working the front desk was so rude to me! They seemed like they didn’t even like their job. I am disappointed and will not be renting from or recommending them again!

I’m very disappointed in the decline in quality! Ever since they changed management it’s been just awful. No one ever answers the phones and it’s impossib... Read More

I’m very disappointed in the decline in quality! Ever since they changed management it’s been just awful. No one ever answers the phones and it’s impossible to speak to anyone. I rented from them last year and I was planning on renting this year but I will absolutely not be doing so. They’ve left such a poor taste in my mouth especially when I finally came in and the person who was working the front desk was so rude to me! They seemed like they didn’t even like their job. I am disappointed and will not be renting from or recommending them again!

Whoever is in charge of the front desk is the epitome of a c*nt. She was very rude, almost as if she didn’t receive motherly love as a child. Not to mention t... Read More

Whoever is in charge of the front desk is the epitome of a c*nt. She was very rude, almost as if she didn’t receive motherly love as a child. Not to mention they have a MICE problem. I was better storing my belongings in a trash can.

Overpriced, and when they took over from the old management company they raised our rent considerably and we moved our stuff out immediately. Ipaid $281 a month... Read More

Overpriced, and when they took over from the old management company they raised our rent considerably and we moved our stuff out immediately. Ipaid $281 a month for a climate controlled unit that was supposed to be protected with code lock doors that didn't work. Not much protection of someone can enter the building at anytime. Almost every single time my husband and I went to our unit the doors to the building weren't locking and anyone could enter by just pulling them open, then on the other side of the building when you put your code in the door wouldn't open so you had to walk around to another door. Not worth the money, there's much better facilities elsewhere in Monroe. The parking lot has a massive pot hole right in front of the access gate so if you are hauling in anything breakable it will break if its not packaged properly. It was impossible to ever get ahold of anyone on the phone. I don't recommend leasing from here.