National Storage - Columbus

Just walked in this morning after paying for my unit online last night and was greeted by Kat. She was very nice and very helpful. After she verified who I was ... Read More

Just walked in this morning after paying for my unit online last night and was greeted by Kat. She was very nice and very helpful. After she verified who I was and took a picture of my photo ID she walked me back to my unit and gave me a few helpful hints. I’m very satisfied with the customer service and a bit surprised as well. This time last year I rented from another storage company right down the road and had the worse experience anyone could have so I assumed this place would be the same. Boy was I wrong. So far so good if anything changes you all will be the first to know.

We moved from Texas in 7/2022 and God led us to this wonderful storage. The staff have always been kind, professional and helpful. We would like so say thank yo... Read More

We moved from Texas in 7/2022 and God led us to this wonderful storage. The staff have always been kind, professional and helpful. We would like so say thank you with the upmost gratitude and may God bless you all. We will definitely use you again if the need arise. Shari & Wendy

Colleen extremely professional, efficient and proficient. Showed and signed me up in less than 15 min and made me aware of saving promos.. Great overall experi... Read More

Colleen extremely professional, efficient and proficient. Showed and signed me up in less than 15 min and made me aware of saving promos.. Great overall experience.

I only wish I could go back in time akd start my search here first. They are wonderful! So friendly and helpful. I walked in and had no idea what I was doing as... Read More

I only wish I could go back in time akd start my search here first. They are wonderful! So friendly and helpful. I walked in and had no idea what I was doing as this is my first time needing a storage unit. I walked out MAYBE 20 minutes later with a great deal on a 10×10 for half off for 3 months. WAY cheaper than anywhere else is offering for units half that size. The units are well kept, clean, indoors and secure, and climate controlled. And you could not ask for friendlier women running the place. Thank you!!!

Helped a friend move last Saturday. He used the National storage facility at 3469 South High Street. There's plenty of parking and the staff were very helpful. ... Read More

Helped a friend move last Saturday. He used the National storage facility at 3469 South High Street. There's plenty of parking and the staff were very helpful. I was in charge of watching the items still at the curb and the Uhaul. I never did get her name but she had long gray/blonde hair. She offered me a chair so the wait would be more comfortable. You have to use a code to get into the building and into the elevator. The storage facility offers dollies/carts so you can move your stuff in easier. If I ever need to store some belongings, I'll use this facility.

This storage facility is great! I was helping my friend move his belongings into a second floor storage unit--Kat and Colleen were so helpful, offering us wate... Read More

This storage facility is great! I was helping my friend move his belongings into a second floor storage unit--Kat and Colleen were so helpful, offering us water and chairs to sit if we needed to take a break. They even let us borrow carts to make the move that much easier. Definitely recommend!

Very very welcoming ..I really enjoyed speaking with the ladies..they were very informative about all of details of the rental..I would highly recommend nationa... Read More

Very very welcoming ..I really enjoyed speaking with the ladies..they were very informative about all of details of the rental..I would highly recommend national storage to anyone..

Megan was very helpful. I was frustrated on the phone a bit but she completely ignored that and was very helpful to tryna make me feel better. I loved her polit... Read More

Megan was very helpful. I was frustrated on the phone a bit but she completely ignored that and was very helpful to tryna make me feel better. I loved her politeness and I loved her kindness. She was very sweet to me and very help

This company kept the facility clean and safe. But my best experience was them two women that worked the office. Very kind and friendly every visit. If I ever n... Read More

This company kept the facility clean and safe. But my best experience was them two women that worked the office. Very kind and friendly every visit. If I ever need to use storage again this would be my choice.

This specific location is clean and safe very well kept. I actually have no complaints only complements! They have a great manager and employees with good custo... Read More

This specific location is clean and safe very well kept. I actually have no complaints only complements! They have a great manager and employees with good customer service they were very helpful! Ask for the manager Kat she is awesome! I had a good 3 yr experience personally and I will refer others to this South High location in Columbus,Ohio.

The workers are so nice and very helpful. A lady named Kat was like an angel. She helped me so much and made my storage experience very uplifting. She is a grea... Read More

The workers are so nice and very helpful. A lady named Kat was like an angel. She helped me so much and made my storage experience very uplifting. She is a great person and a wonderful worker.

My husband and I have been at this facility for over a year, throughout this time period, we have had poor customer service until now, the women that are in the... Read More

My husband and I have been at this facility for over a year, throughout this time period, we have had poor customer service until now, the women that are in the office now, are awesome! (Colleen and Kat.) They are very helpful, and very pleasant to talk too. Thank you both! Terry and Sandie Schadler

Management is very helpful. Colleen and Kat are the best. I would definitely refer this storage facility to anyone needing storage. The place is clean, indoor, ... Read More

Management is very helpful. Colleen and Kat are the best. I would definitely refer this storage facility to anyone needing storage. The place is clean, indoor, secure entry points with passcodes and elevators use passcodes plus cameras.

The gals that manage this place are top notch!!! I was in a unit for a few years and they are by far the best team. This place hasn’t always had the best repu... Read More

The gals that manage this place are top notch!!! I was in a unit for a few years and they are by far the best team. This place hasn’t always had the best reputation and previous management has been faulty to say the least. They do a great job of making you feel like your things are safe and keeping out loiterers (which used to be a huge problem)

Very friendly and helpful staff members. Showed us the unit and even upgraded us when we realized we needed a bigger one, showed us how to use our lock with no ... Read More

Very friendly and helpful staff members. Showed us the unit and even upgraded us when we realized we needed a bigger one, showed us how to use our lock with no complaints. Honestly the two ladies working went above and beyond and the facility was clean and well kept and surveillance seemed top notch so I'm really happy with my experience.

National Storage bought the old place I was renting from and immediately things went downhill. Access hours were reduced, and they were no longer climate contro... Read More

National Storage bought the old place I was renting from and immediately things went downhill. Access hours were reduced, and they were no longer climate controlled. However the two ladies, which are new to the office, appear to be trying to make it better. There was actually heat turned on and it's noticably cleaner.

Inside Always clean floors. No bad smells. On line billing works. 1 time my 5x10 door was broken ? . Nothing stolen. Office help very good assistance. Area park... Read More

Inside Always clean floors. No bad smells. On line billing works. 1 time my 5x10 door was broken ? . Nothing stolen. Office help very good assistance. Area parking lot: ALWAYs Be Alert! I have no issues to report.It’s next to Planet Fitness.. . Not all coming from there are there to exercise. Sometimes suspicious people walking not belonging, going between cars looking inside AND under cars. My storage experience met my expectations.

The ladies at the south high office are awesome ! They made me feel secure in having my belongings stored in their building. Very informational and professional... Read More

The ladies at the south high office are awesome ! They made me feel secure in having my belongings stored in their building. Very informational and professional. Their energy is great and I feel confident in using their storage and recommending others to this facility.

the staff was amazing. She walked with me to my unit and showed me how to use a my storage lock. Lots of help I appreciated it tons and the facility was clean. ... Read More

the staff was amazing. She walked with me to my unit and showed me how to use a my storage lock. Lots of help I appreciated it tons and the facility was clean. My unit is spacious for the price and was clean when I seen it. Thank you and keep great employees like . Take care of her like she takes care of the Guest.

I had to write this to make sure everyone knows how our siding these 2 ladies are. Colleen and Kate, who are newly running the store. Are amazing, you can’t g... Read More

I had to write this to make sure everyone knows how our siding these 2 ladies are. Colleen and Kate, who are newly running the store. Are amazing, you can’t go wrong with these 2 trust them to help you store your items and help you with anything. I not only could trust these ladies took care of me, but I also know when I left my valuables with their facility I was in good hands! Thank you both you are wonderful.

Very kind and pleasant greeting you at the door and your storage unit and the facility are clean and they will assist you in getting the size unit you need. Tha... Read More

Very kind and pleasant greeting you at the door and your storage unit and the facility are clean and they will assist you in getting the size unit you need. Thank you Colleen, and Kat.

Kat and Collen were very helpful and friendly. Very pleasant to work with on switching units. they were joyful and sweet to be around hope they as managers.

Two very welcoming and friendly ladies. Extremely helpful. I wish I had gotten your names. Thank you and see you next year!

Excellent service and great people. Collette and Kat were extremely helpful at the South High Street location in Columbus, Ohio.

The staff is amazing! I cant thank Kat enough for how exceedingly helpful she is! When I purchased my unit it wasn't big enough and these wonderful ladies helpe... Read More

The staff is amazing! I cant thank Kat enough for how exceedingly helpful she is! When I purchased my unit it wasn't big enough and these wonderful ladies helped me get a larger unit and made me smile on one of my worst days! Joking with me and making plans to go to Paris! Clean facility and amazing staff you just don't find that anymore! Thank you again for being awesome!!!!!

Outstanding Outstanding outstanding customer service and I will tell the world about it. I am so excited to even move my stuff to storage. Very clean and secure... Read More

Outstanding Outstanding outstanding customer service and I will tell the world about it. I am so excited to even move my stuff to storage. Very clean and secure and a great location for my storage. I really want to thank the young lady who helped us. You made me feel so welcome and I appreciate that. They also give Veterans discounts and that doesn't happen very often with companies these days. God Bless.

Gina was amazing. She walked with me to my unit and showed me how to use a my storage lock. Lots of help I appreciated it tons and the facility was clean. My un... Read More

Gina was amazing. She walked with me to my unit and showed me how to use a my storage lock. Lots of help I appreciated it tons and the facility was clean. My unit is spacious for the price and was clean when I seen it. Thank you and keep great employees like Gina. Take care of her like she takes care of the Guest.

I'm not really sure what to say. It's a decent company. My only issue is that Someone cut off my lock and they had no idea who or why and they replaced it with ... Read More

I'm not really sure what to say. It's a decent company. My only issue is that Someone cut off my lock and they had no idea who or why and they replaced it with their own. The staff are awesome though!

The gentleman Khairi was very helpful and professional. The only problem was two days after I rented my unit the hours I can access it was changed from 6am to 1... Read More

The gentleman Khairi was very helpful and professional. The only problem was two days after I rented my unit the hours I can access it was changed from 6am to 10pm to 6am to 5:30pm. I wouldn’t have rented if I knew the access hours were changing. Probably going to go with another company.

OMG, it was fast and easy the employees are AMAZING and so nice. Their are still awesome people in this world. Thank you national self storage I’m truly bless... Read More

OMG, it was fast and easy the employees are AMAZING and so nice. Their are still awesome people in this world. Thank you national self storage I’m truly bless that I have meet you guy thank you again… Much love ??

Mr. Kyree was very helpful. He gave me helpful information on my unit and worked with me to come up with a great solution to my problem and had excellent custom... Read More

Mr. Kyree was very helpful. He gave me helpful information on my unit and worked with me to come up with a great solution to my problem and had excellent customer service skills. He talked to me like I was a friend instead of a customer. I thank him for making me feel comfortable at a low point in time ? thanks

Kahri was so friendly and professional. Very kind and helpful aswell. He explained everything very thoroughly and simple. Thank you so much!!

We needed to quickly rent a storage unit to store our uncle's possessions while he recovers from a stroke. After researching nearly a dozen locations, we settle... Read More

We needed to quickly rent a storage unit to store our uncle's possessions while he recovers from a stroke. After researching nearly a dozen locations, we settled on National Storage at Great Southern and couldn't be happier with our choice! The facility is clean, dry and temperature controlled. Accessing our unit was easy as the aisles are smooth and wide. Gina made the process of renting the unit, purchasing a lock and getting us setup for a successful moving day an absolute breeze. Thank you so much for all of your help! We're here to stay and are happy to recommend this location to friends and family who are looking for storage solutions!

Great prices and remarkably well kept facility. A woman named Felicia helped me and she was very helpful and nice. Best storage unit I've seen 10/10

Outstanding Outstanding outstanding customer service and I will tell the world about it. I am so excited to even move my stuff to storage. Very clean and secure... Read More

Outstanding Outstanding outstanding customer service and I will tell the world about it. I am so excited to even move my stuff to storage. Very clean and secure and a great location for my storage. I really want to thank the young lady who helped us. You made me feel so welcome and I appreciate that. They also give Veterans discounts and that doesn't happen very often with companies these days. God Bless.