National Storage - Walker

Unit was clean. Access easy. Staff very nice. I would highly recommend National Storage.

Site manager Cally is very helpful. Building seems well maintained. The large parking lot (rare among self storage facilities) and loading bay should allow fo... Read More

Site manager Cally is very helpful. Building seems well maintained. The large parking lot (rare among self storage facilities) and loading bay should allow for full size moving trucks.

Calli provides great customer service and her climate controlled storage facility is perfect for patrons with temperature sensitive materials. Clean and well l... Read More

Calli provides great customer service and her climate controlled storage facility is perfect for patrons with temperature sensitive materials. Clean and well lit.

Excellent storage units. Customer service extremely good. Helped navigate through some leasing issues professionally and patiently. Cannot say enough about t... Read More

Excellent storage units. Customer service extremely good. Helped navigate through some leasing issues professionally and patiently. Cannot say enough about this experience.

Cally was amazing!! First time renting a storage unit and I wouldn’t have wanted anyone else to help me out! She’s the best!

Cally was so kind and knowledgeable! 2nd time using National Storage because of her great customer service! Thank you again Cally!!

We are very satisfied at this point. Office personnel was very friendly and explained everything to us.

I had this unit for several years. It was exactly what I needed. I have since added more items and am now renting a larger unit. Highly recommended for anyone l... Read More

I had this unit for several years. It was exactly what I needed. I have since added more items and am now renting a larger unit. Highly recommended for anyone looking for some storage.

Very convenient and easy to navigate/check-in on short notice. Was also impressed with the cleanliness and secure setup within the building!

Very nice clean facilities and decent prices. Love that it was temperature controlled so it was safe to store everything I needed

Very convenient and easy to navigate/check-in on short notice. Was also impressed with the cleanliness and secure setup within the building!

Incredibly clean facility, well maintained, great customer service and staff. Fantastic experience and would rent a unit from them again.

The facility is well care for and always clean. The office staff has been friendly and helpful every time I have needed assistance. I highly recommend this fa... Read More

The facility is well care for and always clean. The office staff has been friendly and helpful every time I have needed assistance. I highly recommend this facility.

This is a excellent storage company. They provide friendly, very efficient service. I had to store most of my belongings there in order to head up north to help... Read More

This is a excellent storage company. They provide friendly, very efficient service. I had to store most of my belongings there in order to head up north to help care for my elderly parents. From day one, the office staff were extremely impressive and continued this quality of service to my sister and brother-in-law yesterday when they went down there to retrieve all of my stuff.

Bree was wonderful. She works at the Remembrance st office. She was very pleasant and informative and helpful. Nice young lady. It was a pleasure working with h... Read More

Bree was wonderful. She works at the Remembrance st office. She was very pleasant and informative and helpful. Nice young lady. It was a pleasure working with her.

Excellent service by representative on duty . Helped find me a unit that fit my needs and made sure it was in a convenient location. Ensured I knew how to use d... Read More

Excellent service by representative on duty . Helped find me a unit that fit my needs and made sure it was in a convenient location. Ensured I knew how to use door code, lock etc. Facility is well lit and clean

Diana and team are fantastic to work with! While my family was going through a tough time last year, the staff took great care in helping us get a unit rented q... Read More

Diana and team are fantastic to work with! While my family was going through a tough time last year, the staff took great care in helping us get a unit rented quickly. If we are ever in need again, we will definitely rent from Diana and her team.

I called in to purchase my rental. April from Phoenix, AZ was fantastic! She was able to answer all my questions, and make a great recommendation on what size u... Read More

I called in to purchase my rental. April from Phoenix, AZ was fantastic! She was able to answer all my questions, and make a great recommendation on what size unit to go with. She made the process of renting a unit seamless and easy. Thank you!!

Just rented a unit today at the Remembrance location, but so far so good. The facility is real nice and the customer service is top notch. Prices seem to be rea... Read More

Just rented a unit today at the Remembrance location, but so far so good. The facility is real nice and the customer service is top notch. Prices seem to be reasonable. Highly recommend to anyone in need of a storage unit in this area.

Just rented a unit today at the Remembrance location, but so far so good. The facility is real nice and the customer service is top notch. Prices seem to be rea... Read More

Just rented a unit today at the Remembrance location, but so far so good. The facility is real nice and the customer service is top notch. Prices seem to be reasonable. Highly recommend to anyone in need of a storage unit in this area.

National storage is great! Climate controlled storage with a easy access. They even let you know your payment is due or late w/o charging a late fee!

Thank you Diana and team. We had an excellent experience during out move. Your facility is super clean, the staff is super helpful and friendly. I don't want to... Read More

Thank you Diana and team. We had an excellent experience during out move. Your facility is super clean, the staff is super helpful and friendly. I don't want to move in a while, but if I do, I know that I will be using your services.

Clean indoor storage. Never had any issues. A bit more expensive than other places in the area. Only downside is you can’t get into the building after 8 pm... Read More

Clean indoor storage. Never had any issues. A bit more expensive than other places in the area. Only downside is you can’t get into the building after 8 pm. Wouldn’t hesitate to recommend.

Friendly, helpful open. I felt secure about my rental. It was easy!

Everyone at the Walker location has been so very nice and easy to deal with. Our unit was perfect and had no problems when we moved out. I will be back if I n... Read More

Everyone at the Walker location has been so very nice and easy to deal with. Our unit was perfect and had no problems when we moved out. I will be back if I need a unit again in the future!! Don't hesitate to use them!!

Daniel was very helpful and easily helped me close out my lease. I had a wonderful experience over 1.5 years of storing my belongings here. Great service, safe,... Read More

Daniel was very helpful and easily helped me close out my lease. I had a wonderful experience over 1.5 years of storing my belongings here. Great service, safe, climate controlled, and helpful employees. A+

Diana is amazing. She's super nice, helpful, and knowledgeable. Thanks for getting me thru that process easily!

Customer service is EVERYTHING when it comes to businesses like this. You can find a storage facility a dime a dozen but not one with gold star customer servic... Read More

Customer service is EVERYTHING when it comes to businesses like this. You can find a storage facility a dime a dozen but not one with gold star customer service that was given by Diana. She answered all my answers, went above and beyond to help me out!!! I will definitely keep business here going!

Diana is excellent at her job! I appreciate her friendliness, and she is knowledgeable, patient and very helpful.

Very nice and big 2 floors and very clean bathrooms. New and nice. I would recommend.

Cally had been so helpful and kind to our family. She is always available at all hours of the day to assist us when needed. She treats us with respect, and mak... Read More

Cally had been so helpful and kind to our family. She is always available at all hours of the day to assist us when needed. She treats us with respect, and makes us feel like family.?

Went in to look at the facility, Cally the manager was very friendly and personable. The facility was very clean and the unit she showed me was clean as well. S... Read More

Went in to look at the facility, Cally the manager was very friendly and personable. The facility was very clean and the unit she showed me was clean as well. She knew what size I would need and gave me lots of good information.

Katie was very helpful,kind and professional. Definitely would recommend. Thanks again for all the help!!

I used National Storage to store all of the items from my sister's apartment while she studies abroad in Ireland. This facility always felt clean and safe. The ... Read More

I used National Storage to store all of the items from my sister's apartment while she studies abroad in Ireland. This facility always felt clean and safe. The staff were always super helpful and friendly.

This place is amazing. The units are clean, safe, and the property sales manager Katie Onufer is amazing. She really reaches out to you to fit your needs. She i... Read More

This place is amazing. The units are clean, safe, and the property sales manager Katie Onufer is amazing. She really reaches out to you to fit your needs. She is very kind and helpful.

This place is amazing. The units are clean, safe, and the property sales manager Katie Onufer is amazing. She really reaches out to you to fit your needs. She i... Read More

This place is amazing. The units are clean, safe, and the property sales manager Katie Onufer is amazing. She really reaches out to you to fit your needs. She is very kind and helpful.

Easy to navigate, with plenty of dollies and carts to move your things. Good lighting, comfortable temperature throughout the year and proper security. The fro... Read More

Easy to navigate, with plenty of dollies and carts to move your things. Good lighting, comfortable temperature throughout the year and proper security. The front office manager Katie was quick to provide helpful solutions to the only problem I've had in a year of renting. Conveniently located in a well-lit neighborhood that feels SAFE.

Really happy with my experience. Katie was very helpful, kind, accommodating, and super friendly!

Great customer service, we were shown a couple different size units and they helped us decide which size would work best for our needs. The location is convenie... Read More

Great customer service, we were shown a couple different size units and they helped us decide which size would work best for our needs. The location is convenient and clean

I just had an excellent interaction with Katie the manager here. She was so knowledgeable and lovely. This storage center is well maintained, climate controlled... Read More

I just had an excellent interaction with Katie the manager here. She was so knowledgeable and lovely. This storage center is well maintained, climate controlled, and easy to get to. Highly recommend it!

Katie was wonderful! She gave my fiancé and I all the information we could have needed and more, and answered all of our questions. The facilities are large an... Read More

Katie was wonderful! She gave my fiancé and I all the information we could have needed and more, and answered all of our questions. The facilities are large and clean. We are impressed!

Katie was so very friendly and helpful during a hectic move in getting me set up with a storage unit. She clearly explained the process, showed me the unit, a... Read More

Katie was so very friendly and helpful during a hectic move in getting me set up with a storage unit. She clearly explained the process, showed me the unit, and how to use the equipment. The facility is bright and clean inside with good access hours. I feel comfortable leaving my belongings here and having a key for other family members to access is convenient. I appreciated the carts available to help move my boxes from my car to the unit. Highly recommend!

Katie and Kellie were wonderful!! Kellie went over and beyond my needs! She was personable and SO kind! I would highly recommend them to anyone!!

Katie & Kellie were amazing to work with! Great customer service, very helpful in person and over the phone. I stopped in for my reservation, had to call to mak... Read More

Katie & Kellie were amazing to work with! Great customer service, very helpful in person and over the phone. I stopped in for my reservation, had to call to make changes since I don't live in the area, then had to reschedule. They made the entire process super easy and were very understanding! Highly recommended.

Katie, the manager, was very helpful, kind, and went out of her way to make sure that I had all of my moving needs met. She made the signing of the contract ver... Read More

Katie, the manager, was very helpful, kind, and went out of her way to make sure that I had all of my moving needs met. She made the signing of the contract very easy and explained all of the details and answered all my questions.

Moving back to Michigan was turning into a task, especially with COVID effecting everything we do. Katie made selecting a storage unit so easy. She was polite a... Read More

Moving back to Michigan was turning into a task, especially with COVID effecting everything we do. Katie made selecting a storage unit so easy. She was polite and courteous and returned my phone calls promptly and answered all of my questions thoroughly. Thanks for everything Katie!

Amazing location. Love that it’s all indoors with a large parking lot. It’s easily accessible and feel that my items are secure and safe. The staff, especia... Read More

Amazing location. Love that it’s all indoors with a large parking lot. It’s easily accessible and feel that my items are secure and safe. The staff, especially Katie, is friendly and fair. She really tries to work hard for her tenants.

Katie and Kelly are wonderful. It was so easy to get a storage unit, and we love that it is inside, especially when its snowing. Prices are worth it and they al... Read More

Katie and Kelly are wonderful. It was so easy to get a storage unit, and we love that it is inside, especially when its snowing. Prices are worth it and they always have deals.

Katie and Kellie in the office were super helpful when I had account issues. I went in and they helped with quickly getting things fixed. Very pleasant experien... Read More

Katie and Kellie in the office were super helpful when I had account issues. I went in and they helped with quickly getting things fixed. Very pleasant experience

Working with Katie Onufer was effortless, efficient, and smooth. I am transferring stored items to your Remebrance Rd location, and she has made that transition... Read More

Working with Katie Onufer was effortless, efficient, and smooth. I am transferring stored items to your Remebrance Rd location, and she has made that transition and process seamless. Her overall approach is so logical and has the customer’s best interest in mind...a rarity these days! I’m so pleased I had the fortune to work with her. Excellent experience.

The employee who helped me rent my storage units was great and it was very fast and easy to do so. Very conveniently located . Very reasonably priced. Easy entr... Read More

The employee who helped me rent my storage units was great and it was very fast and easy to do so. Very conveniently located . Very reasonably priced. Easy entry to the building. The only thing is the floors could use a sweep and mop. But overall I would definitely recommend.

OK so far, I didn't care for the non-optional insurance. They have 3 plans to choose from and none is not an option, even if you just store lint. The price I pa... Read More

OK so far, I didn't care for the non-optional insurance. They have 3 plans to choose from and none is not an option, even if you just store lint. The price I paid + insurance was still a great rate but it comes off as deceiving and misleading. Not a great first impression. Just change the rates to the rate + minimum insurance with an Asterisk, or give the final price and just put FINAL PRICE + LOCK INCLUDED next to it. Even if the prices are close to other places they will choose this over price because it says its the final price. Everyone I mentioned it to had the same or very similar thoughts. Good luck

Couldn't ene be troubled to plow the parking lot! You need 4WD to get in and out! And they didn't shovel the walks either! I won't pay for my towing bill if I c... Read More

Couldn't ene be troubled to plow the parking lot! You need 4WD to get in and out! And they didn't shovel the walks either! I won't pay for my towing bill if I can't get out!

I went in for what i thought was going to be a quick show my I.d to get my access code and the guy took 40 mins on one customer in front of me i fell asleep wai... Read More

I went in for what i thought was going to be a quick show my I.d to get my access code and the guy took 40 mins on one customer in front of me i fell asleep waiting in the lobby. It took me 3 minutes to do what I had to do. The guy in there kept telling me it will just be a minute.. good grief.!

We started renting a unit at this facility when they were locally owned back in 2019. National Storage Center now has ownership and the requested call-backs fr... Read More

We started renting a unit at this facility when they were locally owned back in 2019. National Storage Center now has ownership and the requested call-backs from their staff have been less than stellar. On 2/8/22, I received notification that our rate was increasing $10 a month starting 5/1/22. Then on 2/28/22 (20 days later), I received notification that our rate was increasing another $10 a month starting April 1. Cally was not able to help me other than to say the rate on my unit will be $79 monthly, which is a $20 increase. Also, I pre-pay 6 months at a time which should result in some type of discount for reducing the billing time/payment processing they need on their end. I am waiting to hear back from a manager and if this is resolved satisfactorily, I will remove this negative review.