National Storage - Southfield

The manager a lady (i don’t remember her name) was very helpful and super friendly! I appreciated her helping me over the phone & being professional and quic... Read More

The manager a lady (i don’t remember her name) was very helpful and super friendly! I appreciated her helping me over the phone & being professional and quick! Closing my storage soon but I would use them again if needed !

I can’t state enough how helpful Tasha is! She goes above and beyond to help, she’s super knowledgeable and always friendly. I would definitely recommend th... Read More

I can’t state enough how helpful Tasha is! She goes above and beyond to help, she’s super knowledgeable and always friendly. I would definitely recommend this place to my family and friends!

I appreciate the Front Desk Agent Tasha. She is just amazing. I called the Southfield location because no one was answering at the location where I had a rental... Read More

I appreciate the Front Desk Agent Tasha. She is just amazing. I called the Southfield location because no one was answering at the location where I had a rental unit in Detroit..She stayed on the phone with me and called Management to see if someone could assist me, I apparently was trying to use the wrong closed door to get to the rental unit. Tasha helped me with a problem even though she worked at another Location. What amazing service. Thanks Tasha.

Came in and inquired the lady was very knowledgeable showed me 2 different sizes after storage hunting allday in this heat Tasha was the nicest one she greeted ... Read More

Came in and inquired the lady was very knowledgeable showed me 2 different sizes after storage hunting allday in this heat Tasha was the nicest one she greeted me with a smile and a water ?. I have 2 more places to go This place is my number 1 on service and number 2 for my budget. Great Customer Service is everything thank you ?

Me and my brother Sanders got a storage today and everything was smooth. Tasha's helped us all the way and everything was wonderful. We really like the help and... Read More

Me and my brother Sanders got a storage today and everything was smooth. Tasha's helped us all the way and everything was wonderful. We really like the help and national store. Just got five stars with us

Jack was amazing, friendly , welcoming and thorough from the moment I walked in the door. The storage facility was clean and bug free. He walked me through ever... Read More

Jack was amazing, friendly , welcoming and thorough from the moment I walked in the door. The storage facility was clean and bug free. He walked me through everything and gave me demonstration. 10/10 would definitely recommend to any and everyone.

TODAY I HAD THE PRIVILEGE OF BEING SERVED BY THE NEW MANAGER JACK.HE WAS STRICTLY BUSINESS BUT EXTREMELY PLEASANT AT THE SAME TIME. HE MADE SPENDING ? PLEASANT.... Read More

TODAY I HAD THE PRIVILEGE OF BEING SERVED BY THE NEW MANAGER JACK.HE WAS STRICTLY BUSINESS BUT EXTREMELY PLEASANT AT THE SAME TIME. HE MADE SPENDING ? PLEASANT. NEXT MONTH I'M PAYING IN PERSON BECAUSE I CAN'T WAIT TO MEET HIM.

Mrs. France has awesome customer service ?????????? She was truly the best. 4/22/2024 In addition I would like to add Jack and Erica has amazing customer serv... Read More

Mrs. France has awesome customer service ?????????? She was truly the best. 4/22/2024 In addition I would like to add Jack and Erica has amazing customer service very friendly very kind if ask a question I give them both ??????????

Jack!! Your amazing!! I appreciate all the time and help you took to make sure our experience was great!!! I would definitely recommend National Storage off the... Read More

Jack!! Your amazing!! I appreciate all the time and help you took to make sure our experience was great!!! I would definitely recommend National Storage off the strength of you! Thank you! !!

Jack, the representative who greeted us was warm, friendly and extremely helpful in addressing our storage concerns. The facility was spotless!! He was very det... Read More

Jack, the representative who greeted us was warm, friendly and extremely helpful in addressing our storage concerns. The facility was spotless!! He was very detailed in explaining the policy of the company and the amenities that come with being a customer. We need more employees like him in our society.

I was helped by a woman named Stacy she was very kind and informative as well as patient. I wasn’t sure exactly what size I would need for the items being mov... Read More

I was helped by a woman named Stacy she was very kind and informative as well as patient. I wasn’t sure exactly what size I would need for the items being moved and she was able to give me a preview so that I could make the right choice for what I would need. They had a nice deal going on at the time as well for half off of the unit I wanted to purchase. Would definitely recommend!

Great Experience! I went into the Southfield location and was welcomed by Nyree. She was very helpful in explaining the unit options that would be the best opti... Read More

Great Experience! I went into the Southfield location and was welcomed by Nyree. She was very helpful in explaining the unit options that would be the best option for me. The facility was clean and easy to access. Nyree walked me to my unit and explained the locks and access codes to me. The process was very easy! I would definitely recommend this storage facility.

Francis was very nice and helpful. Great customer service the pace was clean and the unit was exactly what I needed

Nyree and Frances were very nice and professional. They helped me pick the right size storage unit and made sure I left feeling happy! Very clean!

Francis was the BEST and the service was EXCEPTIONAL!!! She explained everything and helped my daughter choose the right unit. THANK YOU once again!!!! Anyone w... Read More

Francis was the BEST and the service was EXCEPTIONAL!!! She explained everything and helped my daughter choose the right unit. THANK YOU once again!!!! Anyone who need a unit come here!!!!!

Came in to see Francis to help my sister get a storage unit. Francis was very professional, helpful, and knowledgeable. Please make sure you come see her, she�... Read More

Came in to see Francis to help my sister get a storage unit. Francis was very professional, helpful, and knowledgeable. Please make sure you come see her, she’s amazing!

Property was clean. The staff was great. They were nice and very helpful. Francis the site manager was the greatest every company needs a employee like her. The... Read More

Property was clean. The staff was great. They were nice and very helpful. Francis the site manager was the greatest every company needs a employee like her. The other lady there was equally as great. If I need another unit I would surely return if they are employed there.

Frances was very kind and thorough. I had a wonderful experience. She walked me through everything and made sure all the information was correct.

I felt that the representative went over and above my expectations to ensure that my referral was satisfied and understood the policies and procedures required ... Read More

I felt that the representative went over and above my expectations to ensure that my referral was satisfied and understood the policies and procedures required when renting a unit at National Storage on 8 Mile in Southfield, MI She provided outstanding service.

I was running late to pick up locks and I tell you Francis was wonderful, kind and so, so helpful. The customer service was exceptional!

The staff is BEAUTIFUL FRIENDLY AND COFFEE ON POINT!! Look I couldnt enter another comment on this BUT I just had to let Francis kno she maynot turn water to wi... Read More

The staff is BEAUTIFUL FRIENDLY AND COFFEE ON POINT!! Look I couldnt enter another comment on this BUT I just had to let Francis kno she maynot turn water to wine but she sholl can fix a BIG mistakes cause I paid for storage 3 times over and she fixed it and then called me and let me kno the problem was fixed?? THANKS AGAIN

Nyree made my first experience a good one! It was pleasant and easy and she was very helpful. Thank you!

Francis was excellent she took great care of me during my transition. I would definitely recommend to everyone I know

Francis was fantastic. She gave us a detailed tour. She was very patient and answered all our questions. The customer service experience was exceptional. I w... Read More

Francis was fantastic. She gave us a detailed tour. She was very patient and answered all our questions. The customer service experience was exceptional. I would definitely recommend this place because of her. Thank you!!

Nyree was fantastic she helped me with making my decision on which unit would fit all of my belongings. We need more people like her in customer service cause ... Read More

Nyree was fantastic she helped me with making my decision on which unit would fit all of my belongings. We need more people like her in customer service cause she was very helpful.

Francis is very welcoming and informative of the storage process. She has great customer service experience. You need more people like her.

Francis (representative) was extremely helpful with finding a unit right for my materials. Facility is clean and has great security.

Francis the manager at the Southfield location,gave us excellent customer service..She dotted all the eyes and crossed all the t's.We will recommend National St... Read More

Francis the manager at the Southfield location,gave us excellent customer service..She dotted all the eyes and crossed all the t's.We will recommend National Strorage of Southfield to our family and friends.Vernita Burton/Tracey Lyne

Thank you, National Storage for the 2+ years that we've done business. In all my time, there has never been an issue. I've always has access, my possessions wer... Read More

Thank you, National Storage for the 2+ years that we've done business. In all my time, there has never been an issue. I've always has access, my possessions were secure, and the staff has been friendly. Oh! And although the price went up a few times, it was reasonable. ((Let's note, I was there PRE-recession)) But if I ever need Storage again, I'm there! ((Price Willing....))

Frances, Stacey and the entire staff was beyond pleasant and professional! The units were clean and equipment was available every time it was needed! I highly r... Read More

Frances, Stacey and the entire staff was beyond pleasant and professional! The units were clean and equipment was available every time it was needed! I highly recommend renting space there to everyone!

Francis was a wonderful host, very helpful, and so knowledgeable of her work didn’t lack in any step cover all bases

Francis had wonderful customer service as well as very accommodating. She walked us through and made sure we were taking good care of.

Stacy and Francis were great. They were very thorough with explaining everything. The facility looks amazing and very clean as well.

I had to utilize National storage for several months and I highly recommend it!!!! Frances was absolutely amazing and always pleasant!!!! The facility was clean... Read More

I had to utilize National storage for several months and I highly recommend it!!!! Frances was absolutely amazing and always pleasant!!!! The facility was clean and I felt safe!!!!! To me those were very important things when making a decision about which storage center to use!

The storage unit was the perfect size. Communication was always excellent and the staff was great! Whenever I called with a question, they were so pleasant and... Read More

The storage unit was the perfect size. Communication was always excellent and the staff was great! Whenever I called with a question, they were so pleasant and helpful. I would highly recommend National Storage to anyone.

Francis was very positive. Helpful, friendly and a great listener. She answered every question I had and made sure that I understood how to use the lock and the... Read More

Francis was very positive. Helpful, friendly and a great listener. She answered every question I had and made sure that I understood how to use the lock and the codes.

Deja was super sweat, very helpful and moved very swiftly she was able to help me find the correct storage at another one of national storage locations and the ... Read More

Deja was super sweat, very helpful and moved very swiftly she was able to help me find the correct storage at another one of national storage locations and the process was done so easy and effortlessly.. she is a perfect representation of great customer service, kept a smile on her face and she does very well at multitasking! I’ll be recommending this location and all other locations to people who are looking !

I'm so thankful to have Frances the property manager. Here in Southfield. Anytime I have an issue she's right there happy to assist me with everything I need!! ... Read More

I'm so thankful to have Frances the property manager. Here in Southfield. Anytime I have an issue she's right there happy to assist me with everything I need!! Excellent personality everytime I speak with her and her Staff. Her staff is thorough and happy to help me as well. Thank You National Storage Southfield!! You are Appreciated!!! Warm Regards, Crystal Young

I have been here two years. The service is exceptionally good and friendly like. The Manager Francis of the building was professional intelligent and most of ... Read More

I have been here two years. The service is exceptionally good and friendly like. The Manager Francis of the building was professional intelligent and most of all down to earth. Thank you sincerely Mrs.Francis for everything

Spent my day at National Storage, a very pleasant experience ? clean inside and out, Francis was so pleasant I feel like I just meet family. There's still good... Read More

Spent my day at National Storage, a very pleasant experience ? clean inside and out, Francis was so pleasant I feel like I just meet family. There's still good people doing customer service.

This is my first time using a storage unit and my process has been very successful. Francis was the employee that I met with when inquiring about a unit she exp... Read More

This is my first time using a storage unit and my process has been very successful. Francis was the employee that I met with when inquiring about a unit she explained everything to me and let me know the correct unit size I would need. The day that I picked up my keys she went over all the paperwork with me. Showed me my unit and let me know how to get in and out of the gate. How to load my items and how to use my keys and lock. I would definitely recommend this location if you need a storage center. The employees are friendly and they have a good security system.

I had a great experience from start to finish. The staff was fast, friendly and knowledgeable. They taak me to my storage unit and showed me how to use it, the ... Read More

I had a great experience from start to finish. The staff was fast, friendly and knowledgeable. They taak me to my storage unit and showed me how to use it, the lock and key, the parking and access to make entry. Now, for me, this happened more than once. Each time I needed assistance, they were there and with all professionalism. Thank you for a great experience, for sure, we will refer and use you again.

Love this location. Been here for years. Francis assisted me today, and let me just say this…. She was extremely pleasant, friendly, and helpful. She has impe... Read More

Love this location. Been here for years. Francis assisted me today, and let me just say this…. She was extremely pleasant, friendly, and helpful. She has impeccable customer service skills.

First, I love how close this location is for my move and moreover the cost was virtually painless! Francis and her team are absolutely phenomenal and a delight ... Read More

First, I love how close this location is for my move and moreover the cost was virtually painless! Francis and her team are absolutely phenomenal and a delight to interact with. I'm so happy to do business with y'all!!

Smooth, professional rental. The agents were pleasant with a great sense of humor. They made the process hassle free with a smile. It is clean and secure . I w... Read More

Smooth, professional rental. The agents were pleasant with a great sense of humor. They made the process hassle free with a smile. It is clean and secure . I would recommend this storage facility.

My experience with this storage facility is outstanding. They have the best staff here at this location, not to mention the national call center that forwarded... Read More

My experience with this storage facility is outstanding. They have the best staff here at this location, not to mention the national call center that forwarded me to this specific location. While other “big chain” storage centers were making it difficult for me to rent a storage unit, National came thru. I would like to give special thanks to Francis the site manager and Desiree the sales clerk. Everyone in this facility were extremely friendly and helpful and their prices were fair. In the future if I need rental storage, I will use National Storage. Thank you very much. Sincerely, Patrick

I had a great experience from start to finish. The staff was fast, friendly and knowledgeable. They taak me to my storage unit and showed me how to use it, the... Read More

I had a great experience from start to finish. The staff was fast, friendly and knowledgeable. They taak me to my storage unit and showed me how to use it, the lock and key, the parking and access to make entry. Now, for me, this happened more than once. Each time I needed assistance, they were there and with all professionalism. Thank you for a great experience, for sure, we will refer and use you again.

As a former renter with National Storage, I must commend them on the cleanliness of their facility and security of the premises. I felt very secure having my it... Read More

As a former renter with National Storage, I must commend them on the cleanliness of their facility and security of the premises. I felt very secure having my items stored in their facility. Staff was top notch. Kudos to National Storage!

I just love them. Everyone is nice and helpful. And I’m glad the bathrooms are back open. And the bathrooms are nice and clean ?Thanks again Keep up the goo... Read More

I just love them. Everyone is nice and helpful. And I’m glad the bathrooms are back open. And the bathrooms are nice and clean ?Thanks again Keep up the good work.

So far so good! My sales rep at the Southfield location was so sweet. She's only been there 3 months. It seems like she has worked there for years. Clean establ... Read More

So far so good! My sales rep at the Southfield location was so sweet. She's only been there 3 months. It seems like she has worked there for years. Clean establishment!

So far so good! My sales rep at the Southfield location was so sweet. She's only been there 3 months. It seems like she has worked there for years. Clean establ... Read More

So far so good! My sales rep at the Southfield location was so sweet. She's only been there 3 months. It seems like she has worked there for years. Clean establishment!

I've been a customer there for several years. Managers and office staff have come and gone over the years, and the one they have now (Francis) is excellent! S... Read More

I've been a customer there for several years. Managers and office staff have come and gone over the years, and the one they have now (Francis) is excellent! She's extremely helpful and very professional!

The customer service here is excellent! Everyone is always extremely happy and friendly. It really surprising!! The facility is very clean and the units are ... Read More

The customer service here is excellent! Everyone is always extremely happy and friendly. It really surprising!! The facility is very clean and the units are fair price. I highly recommend.

Safe, secure and cost effective. Never really realized they were there. Now, will recommend to all

Excellent service loved how quick the set up was and the Manger was as friendly as they come

Unbelievable service from the moment I walked in, the agent was over the top nice & polite, She was very knowledgeable & was just extremely over the top in genu... Read More

Unbelievable service from the moment I walked in, the agent was over the top nice & polite, She was very knowledgeable & was just extremely over the top in genuine caring, to the owner of the company, she’s a definite keeper, can’t say enough good things about the young lady who helped me, I definitely will be a repeat customer, Thank You Very Much, Alan

Francis was superior and a blessing on one the worst moving days II’ve ever had. Customer service was 20 outta 10 !!! A big help with choosing the proper stor... Read More

Francis was superior and a blessing on one the worst moving days II’ve ever had. Customer service was 20 outta 10 !!! A big help with choosing the proper storage ! She needs a raise

Francis was very helpful and fast! Great service ?

Francis is super friendly and professional! I appreciate all your help with my move in! God bless!

Stopped in on a dreary Saturday afternoon to evaluate the establishment... turned out to be a very Pleasant Experience! The Office Associate (Lori) was professi... Read More

Stopped in on a dreary Saturday afternoon to evaluate the establishment... turned out to be a very Pleasant Experience! The Office Associate (Lori) was professional, knowledgeable, and very Patient (Mom had a lot of questions). We decided to do business that same day. Cheers!

If you want the best and I mean the best customer service this is the place with Jack and Lori running this facility. Not only did they help me and my family wi... Read More

If you want the best and I mean the best customer service this is the place with Jack and Lori running this facility. Not only did they help me and my family with storage needs they took the time to listen and accommodate us with other options as well. It feels like family, I highly recommend this place. Keep up the great job you both do!!! We are happy to have our personal items here!!! #facts….

Wonderful experience, super clean and nice employees. Francis & jack were amazing and im so glad they helped my search short! 10/10 recommend

This review is for Ms. Michelle who has provided an excellent customer service experience. She’s always showing the utmost in professionalism and is an amazin... Read More

This review is for Ms. Michelle who has provided an excellent customer service experience. She’s always showing the utmost in professionalism and is an amazing hard worker who has shown she is attentive to the customers she interacts with. Thank you Ms. Michelle and keep up the excellent work.

Nice business Super Easy Rental Process and great staff “Francis” was more then helpful with renting my unit Definitely Recommended

The staff were amazing. Helpful to a fault. They really know customer service.

Initially, I was a little worried about having to place my belongs in a storage unit, The staff at NSC SOUTHFIELD provided instant ease to my worries as soon ... Read More

Initially, I was a little worried about having to place my belongs in a storage unit, The staff at NSC SOUTHFIELD provided instant ease to my worries as soon as I walked in the door. They were prompt, so professional, polite, very helpful and knowledgeable. They were sure to explain everything beforehand. I didn’t have to ask lots of questions, but when I did ask questions, they had answers. It really feels good to know that there are still businesses that specialize in quality customer service. Thanks a lot!

I got to my storage unit only to see that my lock was gone and it had a gold lock. I pay my bill every month so i didn't understand. I went to the office and ... Read More

I got to my storage unit only to see that my lock was gone and it had a gold lock. I pay my bill every month so i didn't understand. I went to the office and I was fuming on the inside. But once Angel greeted me so kind and gave the BEST CUSTOMER SERVICE. I couldn't be angry. She apologized for the mix-up and gave me a new lock because someone had taken the NEW LOCK i had purchased.. Thank God for Angel. She was a a true Angel because I was ready to CUSS EVERYONE OUT. BUT her CUSTOMER SERVICE WAS EXCELLENT. I will continue to use this company because of her. She saved the day

Extremely helpful, super clean with over the top service. Can’t ask for anything more from from a storage facility.

Everything was great, staff very helpful & pleasent ?

Kim was great. Friendly and provided an additional storage unit once we realized the unit that I rented was too small. I highly recommend this place. Also Ja... Read More

Kim was great. Friendly and provided an additional storage unit once we realized the unit that I rented was too small. I highly recommend this place. Also Jack Day was great he did my reservations and it was fast and easy.

What a great experience! Jack the manager was very helpful an cheerful. The whole experience was met with a genuine smile and laughs. I would definitely recomme... Read More

What a great experience! Jack the manager was very helpful an cheerful. The whole experience was met with a genuine smile and laughs. I would definitely recommend to anybody who wants to use them!

I have been storing at this facility for about 4 years now I have always found the staff to be helpful and a pleasure to deal with. The manager Jack and the man... Read More

I have been storing at this facility for about 4 years now I have always found the staff to be helpful and a pleasure to deal with. The manager Jack and the manager Pierre before him have always been great at assisting me with my storage needs. I would not hesitate to recommend this location for all your storage needs.

Spoke with Michele she is a very nice person and a nice storage place

Jack and the staff go above and beyond to help their customers. Everyone was very polite, extremely patience and helpful. They main office and facility is ver... Read More

Jack and the staff go above and beyond to help their customers. Everyone was very polite, extremely patience and helpful. They main office and facility is very clean.

Awesome place to buy all outdoor gear

The front office, storage facility area and units were very clean. The staff member was very professional and knowledgeable. I would highly recommend this locat... Read More

The front office, storage facility area and units were very clean. The staff member was very professional and knowledgeable. I would highly recommend this location.

Francis the receptionist was very friendly and help! Plus had me out of there in no time

I had a great experience with the staff from the first inquiry over the phone. I made an appointment with the Assistant Property Mgr. Ms. Boykin, and we practic... Read More

I had a great experience with the staff from the first inquiry over the phone. I made an appointment with the Assistant Property Mgr. Ms. Boykin, and we practiced social distancing while taking care of the business.

I was frantic and unable to find a uhaul anywhere when I came here and was helped tremendously by Jack and Francis. They helped me get very important cargo in t... Read More

I was frantic and unable to find a uhaul anywhere when I came here and was helped tremendously by Jack and Francis. They helped me get very important cargo in the midst of the pandemic. I felt secure in how clean and sterile the facilities and uhauls were and they gave me a great peace of mind. They will take incredible care of you!

This storage facility is the best and Mr. Jack Day was amazing with helping me out

I 4SHO REFER THIS PLACE. Caring and polite service. Low PRICES and this place is cleaned spotless.

I 4SHO REFER THIS PLACE. Caring and polite service. Low PRICES and this place is cleaned spotless.

I 4SHO REFER THIS PLACE. Caring and polite service. Low PRICES and this place is cleaned spotless.

This facility is very clean and well kept. Also the staff is very polite and professional, best customer service I have every experienced!

Mrs. Angela is very professional, kind and knows her stuff. I was very frustrated when I first arrived at National Storage, with all the stress from organizing ... Read More

Mrs. Angela is very professional, kind and knows her stuff. I was very frustrated when I first arrived at National Storage, with all the stress from organizing my move, I had so many things still left to do and Mrs. Angela knew exactly what to say to turn my mood around. She made me feel accomplished and lifted a lot of the weight off my chest, just with the knowledge she had to share. I could've had a more calming experience at such a trying time, but getting the details finalized for my storage, truck rental, a great value and packing supplies at one location, was a dream come true. Dont go anywhere else, stop at National Storage on 8 mile and see Mrs. Angela!!-

GREETINGS I WOULD LIKE TO SHARE MY EXPERIENCE at NSC in Southfield mi. The employees always greeted me with beautiful smiles The staff was very professi... Read More

GREETINGS I WOULD LIKE TO SHARE MY EXPERIENCE at NSC in Southfield mi. The employees always greeted me with beautiful smiles The staff was very professional Kari Mr JACK DAY AND Angela. ps i was always offered a cold bottle of water. Everything with my storage was great from time of move in til departure

This was our first visit to any storage center. The Sales Manager Jack made the experience so welcoming and pleasurable. He was very helpful in helping us decid... Read More

This was our first visit to any storage center. The Sales Manager Jack made the experience so welcoming and pleasurable. He was very helpful in helping us decide the proper size unit and kindly walked us around describing all the features and benefits of the facility. 1st month in, but very pleased thus far!

Kari, Jack and Shanna were great. I love this location, always great service. *Update 12-27-19. Although I was appreciative of the assistance I received f... Read More

Kari, Jack and Shanna were great. I love this location, always great service. *Update 12-27-19. Although I was appreciative of the assistance I received from the staff, I was quite disappointed that an advertisement I saw stated the facility had an electric plug in the unit so I put down my deposit and then learned that is not the case. I was under the impression the district manager would refund my deposit, since I had never even moved anything into the unit because I realized it wasn’t going to accomplish what I needed the unit for. I explained this to Kari who then explained to the district manager but he decided to not refund my deposit. So I still adore the staff there but management is full of it and denied even meeting me half way on my refund, so no, I will never use this company again and I will tell my friends and business associates to not use this company as well. Great staff not so great management. ??????

Kari provided a great service to me today. She and her staff made my first experience at a storage unit smooth and peaceful. The facility is very clean, safe an... Read More

Kari provided a great service to me today. She and her staff made my first experience at a storage unit smooth and peaceful. The facility is very clean, safe and all the staff are super helpful. Would highly recommend this facility to anyone looking for a good storage unit at an affordable price.

My Experience With Kari Wonderful. She Explained Everything For Me To Understand. The Price Are Very Great Also. Plus A Special Included.