National Storage - Jenison Center Industrial Dr

Thank you, Amanda!! She made this already stressful moving process for me so much easier. She responded back to my online application within minutes. She answer... Read More

Thank you, Amanda!! She made this already stressful moving process for me so much easier. She responded back to my online application within minutes. She answered all my questions & had me set up to move in when I was ready. Keys were in the unit, rolling carts were at the front door, units were clean, security system seems great, unit locks were provided too. When I asked about a rental truck service, she said they don't do truck rentals, but she quickly looked up the closest rental truck service for me & provided me all the info. One less thing for me to do! She was so helpful, kind, and attentive.

Amanda is a great girl she made sure my experience was easy and she was very helpful

Amanda is a great girl she made sure my experience was easy and she was very helpful

The Jenison National Storage has been a godsend. The units are clean and temperature controlled. We stored furniture and clothing I n their units for 1.5 ... Read More

The Jenison National Storage has been a godsend. The units are clean and temperature controlled. We stored furniture and clothing I n their units for 1.5 years. It has shown no damage due to climate changes. We love this storage facility and the office people.

The Jenison location has been super helpful while I am moving. I have changed and added units and she has been very understanding . Moving from a large house to... Read More

The Jenison location has been super helpful while I am moving. I have changed and added units and she has been very understanding . Moving from a large house to a small apartment is a challenge and National Storage is helping me work through it!!

Very friendly and helpful

Amanda B is welcoming, helpful and exercises excellent customer service.

Amanda B was the best! We had to emergency move one of my kids on a Saturday and didn't get a chance to call until two minutes to close. Amanda called after clo... Read More

Amanda B was the best! We had to emergency move one of my kids on a Saturday and didn't get a chance to call until two minutes to close. Amanda called after closing and still got us a unit while she was home after hours! She was a life saver for us and the move was done without a hitch! Not sure what we would have done if she didn't go the extra mile. Thank you, thank you, thank you!!

Amanda at this location is the person to talk to. She's very friendly, extremely helpful. Top Notch customer service!! Was stressed we wouldn't make it before t... Read More

Amanda at this location is the person to talk to. She's very friendly, extremely helpful. Top Notch customer service!! Was stressed we wouldn't make it before they closed to get our new unit set it. She did everything over the phone and the lock we purchased was waiting for us in the clean unit. Would recommend to anyone in need of a storage unit!

This place is super clean and Amanda makes the process very quick and easy!

Quick and easy. Great customer service. The various options for storage and sizes of units were nice when making a decision on what will best fit our needs!

Moving and storing can be stressful an aggravating. That being said I was beyond pleased with my experience at National. She was knowledgeable, kind, personable... Read More

Moving and storing can be stressful an aggravating. That being said I was beyond pleased with my experience at National. She was knowledgeable, kind, personable, and incredibly funny. I left in a much better mood an the facilities were spotless and perfect. I have no problem trusting them with the items I have of my Mom.

Very glad we went with this location. The staff was very helpful and friendly in selecting our storage unit. We only needed it for a short term move and she gav... Read More

Very glad we went with this location. The staff was very helpful and friendly in selecting our storage unit. We only needed it for a short term move and she gave us multiple options to fit our needs. 10/10 recommend.

This place was so great abs helpful with getting our storage unit! The staff was kind and helpful with everything as well. Will definitely refer anyone here

Amanda genuinely cares about every tenant. She is always willing to go above and beyond to make the storage experience the best of the best. My mom stores her i... Read More

Amanda genuinely cares about every tenant. She is always willing to go above and beyond to make the storage experience the best of the best. My mom stores her items here and I know her things are well taken care of with the attention to detail Amanda has.

Working with Amanda was great. The facility is very clean and has easy access. Payment system works well. Our belongings stayed in good condition through a hot... Read More

Working with Amanda was great. The facility is very clean and has easy access. Payment system works well. Our belongings stayed in good condition through a hot summer and a cold winter in the controlled climate environment. Moving in and out was easy. I would definitely rent from Everkept Self -Storage again.

We rented several storage units during a move 6 years ago, and recently moved again. Rented 6 10x15 inside storage units (I know...). Overall, priced compe... Read More

We rented several storage units during a move 6 years ago, and recently moved again. Rented 6 10x15 inside storage units (I know...). Overall, priced competitively, building and location were convenient, clean and secure. The only improvement I would suggest is to have more, and larger moving carts available. Those there are small. The management was helpful and always very friendly, and accommodating. Will use them again, if needed.

Very Clean place management is very organized answers all Questions would recoomend this place to everyone

I would not recommend to anyone. I upgraded to the bigger units on industrial drive, as I needed a bigger unit. I was happy at first. I was charged $156 roughly... Read More

I would not recommend to anyone. I upgraded to the bigger units on industrial drive, as I needed a bigger unit. I was happy at first. I was charged $156 roughly a month when I moved units in April 2023. In August they upped my unit rent to $180 a month withing 4 months of the new unit to cover the cost for repairing the front doors. I was fine with that at first. They got the first door done in September. The second doors have just had plywood and a padlock securing the second set of doors since September. I also have renters insurance that covers my unit, they have had no issues with it for the 2+ years I have used them. Now they say it is an issue and want a rental coverage through them. I already pay $180 for a building that is not completely climate controlled, I can not access the door by my unit and haven't been able to in 6 months, the security of the second door doesn't give me any hopes it will keep out anyone, and the bathrooms are disgusting. The women's has been dirty and full of human feces for almost a month now. Every time I visit the storage unit I have to use the men's as the women's is dirty and clogged. I do not recommend this place to anyone. Save your money and go else where.