National Storage Highland - Alloy Parkway Road

The BEST storage unit facility within the area hands down. Laura goes beyond her job duties and is very professional and displays exceptional customer service. ... Read More

The BEST storage unit facility within the area hands down. Laura goes beyond her job duties and is very professional and displays exceptional customer service. Never had a problem at this facility, highly recommend. Store here first and look nowhere else.

I met with Laura and she was absolutely amazing. She was quick to contact me and follow up with me when we played phone tag the storage unit unit area was spaci... Read More

I met with Laura and she was absolutely amazing. She was quick to contact me and follow up with me when we played phone tag the storage unit unit area was spacious and large.i'm very happy with my decision to store there

Excellent customer service!! I plan to move back to Michigan from out of state within the next year and I am bringing some of my things back now. Megan assisted... Read More

Excellent customer service!! I plan to move back to Michigan from out of state within the next year and I am bringing some of my things back now. Megan assisted me over a period of a few weeks to ensure that I would have the size unit that I need when my things arrive. She is professional, friendly and goes the extra mile to help with planning. Thank you Megan and Laura!

Nice units. Great help on the phone. Wonderful on site help and great prices. Can’t go wrong ?

Office staff is great, very helpful. Very easy to get a rental and very easy to move out. We moved out of the area otherwise we would continue our rental here.

My husband and I had a very pleasant and quick experience - probably 20 mins from the time we made the phone call, drove there, picked out a unit and checked ou... Read More

My husband and I had a very pleasant and quick experience - probably 20 mins from the time we made the phone call, drove there, picked out a unit and checked out! Laura was extremely helpful and made the process extremely easy and stress free! Thanks Laura! ?

Had wonderful help from Laura today securing a storage unit! Great pricing and clean units! Highly RECCOMEND. Very quick process 10/10

Was able to talk to someone, got a great price on the storage, and accommodating if bigger storage was needed. Laura in the office was Professional, very nice... Read More

Was able to talk to someone, got a great price on the storage, and accommodating if bigger storage was needed. Laura in the office was Professional, very nice, explained the procedures, and had our paperwork ready to go.

Absolutely recommend. The customer care and hospitality is beyond the norm. Laura really worked with me in troubled times. Helped me figure out the best optio... Read More

Absolutely recommend. The customer care and hospitality is beyond the norm. Laura really worked with me in troubled times. Helped me figure out the best options to make sure everything worked out. Laura is Absolutely amazing and would recommend to anyone. It's nice to see there is still kind people out there. Thanks again!!! A+++

Great place to store your belongings. Laura is absolutely amazing at making everything easy and simple for you. She explains everything thoroughly and even walk... Read More

Great place to store your belongings. Laura is absolutely amazing at making everything easy and simple for you. She explains everything thoroughly and even walks you through the gate code situation. Thank you again Laura for making my move simple and easy!

Laura was great, she was very helpful and friendly. I got the info online, talked to a representative that set it up. Laura called and confirmed everything for ... Read More

Laura was great, she was very helpful and friendly. I got the info online, talked to a representative that set it up. Laura called and confirmed everything for me, and I just went and filled out the form. Easy, peasy! Thank you!!

I have been renting a storage unit for over a year at your facility and I like the care that's given so much that I am renting another unit there to store the r... Read More

I have been renting a storage unit for over a year at your facility and I like the care that's given so much that I am renting another unit there to store the rest of my belongings while I am getting ready to move. Laura is exceptional! She It's always extremely nice and very helpful and always is available for any questions I might have. if I leave a message she gets back to me extremely fast. I will recommend your storage facility to everyone I know!!!

I have been renting a storage unit for over a year at your facility and I like the care that's given so much that I am renting another unit there to store the r... Read More

I have been renting a storage unit for over a year at your facility and I like the care that's given so much that I am renting another unit there to store the rest of my belongings while I am getting ready to move. Laura is exceptional! She It's always extremely nice and very helpful and always is available for any questions I might have. if I leave a message she gets back to me extremely fast. I will recommend your storage facility to everyone I know!!!

Laura at National storage unit highland is ABSOLUTELY AMAZING. HANDS DOWN the best customer service ever. Always has a smile on her face and goes above and beyo... Read More

Laura at National storage unit highland is ABSOLUTELY AMAZING. HANDS DOWN the best customer service ever. Always has a smile on her face and goes above and beyond. Always helpful too. They are great priced, easy to enter and exit, communication is great and Would reccomend them to anyone!

Went to two other storage facilities in the area and this one was the cleanest! The office people were awesome to work with! I definitely recommend this busines... Read More

Went to two other storage facilities in the area and this one was the cleanest! The office people were awesome to work with! I definitely recommend this business!

Great Customer Service! Getting set up was very quick and the office manager Laura was super helpful! Answered any questions we had and overall a great experien... Read More

Great Customer Service! Getting set up was very quick and the office manager Laura was super helpful! Answered any questions we had and overall a great experience!

Loved my short stay here, they are very sweet and accommodating, and my stuff was always safe! It was easy to get in and out and even easier if I needed to cont... Read More

Loved my short stay here, they are very sweet and accommodating, and my stuff was always safe! It was easy to get in and out and even easier if I needed to contact somebody

Manager was easy to work with and love having a garage door at both ends of my 10x30 unit!

This was a great place to store my stuff. It was reasonably priced and very secure. The front office is super friendly and attentive.

I've now been a client at the Highland Twp. National Storage facility behind 7-ELEVEN on Alloy Parkway and I must comment on how wonderful the service has been.... Read More

I've now been a client at the Highland Twp. National Storage facility behind 7-ELEVEN on Alloy Parkway and I must comment on how wonderful the service has been. The management has always been readily available, always courteous and extremely helpful when in need, so I absolutely recommend the clean and spacious storage facility to everyone and anyone! The security is also impressive without any malfunction at all. Thank you for your dependable service, I wouldn't go anywhere else! Sincerely, Jeff Lapham

I store my boat here in a plain open parking spot. So far all has been good and haven’t had any issues. Price was reasonable but did go up 21 bucks after a fe... Read More

I store my boat here in a plain open parking spot. So far all has been good and haven’t had any issues. Price was reasonable but did go up 21 bucks after a few months. All in all it’s good.

Laura at the Highland, MI, location was amazing; she was helpful, kind, and went above and beyond. I am thankful to work with her.

The manager of the Highland location was very pleasant and helpful. The available hours to come and go where quite broad, so we had no trouble at all. I would h... Read More

The manager of the Highland location was very pleasant and helpful. The available hours to come and go where quite broad, so we had no trouble at all. I would highly recommend this place.

Laura was very courteous and helpful She thoroughly explained the payment process and promotion.

I walked in needing a storage locker and walked out with a sense of security and a friend for life! Laura is very professional and also made me feel like famil... Read More

I walked in needing a storage locker and walked out with a sense of security and a friend for life! Laura is very professional and also made me feel like family. It was bittersweet when we had to leave but I knew my possessions were in good hands when it was time. She was a real blessing!

Great management,low prices really makes u feel like your family would choose any other storage facility.

I have used storage in the past and this place is the best by far!! I have been using this place on and off for years and Laura has always been so kind and help... Read More

I have used storage in the past and this place is the best by far!! I have been using this place on and off for years and Laura has always been so kind and helpful! Great rates and nice units!

Needed short-term storage while selling our house and moving. 0ur experience was great, from online reservation through move out.

I rented from these folks for 10 years .nothing short of amazing.. the secretary laura always made transactions easy and she was very nice

Super great place to store your things. Good location and Laura is awesome

I visited National Storage in Highland. Found the office/sales area very neat and well stocked. "Laura" was polite, well informed and answered all my questions.

Working with Laura was phenomenal!! So nice and knowledgeable! Thank you for such a great experience!

Check out this place for great storage units and deals. Laura is the BEST and she is super helpful and great at answering any questions or concerns you have.

I had an apsolutly fabulous service representative at the location that I chose to stor my belongings at.she was extremely helpful in all aspects of her job she... Read More

I had an apsolutly fabulous service representative at the location that I chose to stor my belongings at.she was extremely helpful in all aspects of her job she was able to answer any questions that I asked her she always smiling and and very friendly U differently have a great manager for this.location

Nice units, good price and move in specials!! Laura in the office was so helpful! She went above and beyond to make me feel comfortable with the entire moving ... Read More

Nice units, good price and move in specials!! Laura in the office was so helpful! She went above and beyond to make me feel comfortable with the entire moving process!

Laura at the front desk was so polite and helpful, I was greeted with a big smile. I would highly recommend this place

Laura K. was so helpfull! I had never rented before & she walked me thru the process of renting & storage.

Laura is extremely friendly and helpful! She was able to answer all my questions and was very pleasant. Would highly recommend ?

Laura in the office was very helpful and friendly. She took the time to show me all of the different sizes available and helped me find the perfect unit!

Clean and dry unit! Property is well maintained! U-Haul here is fast and convenient! Excellent customer service! Casandra is so friendly and knowledgeable! I re... Read More

Clean and dry unit! Property is well maintained! U-Haul here is fast and convenient! Excellent customer service! Casandra is so friendly and knowledgeable! I recommend this place to everyone!

FABULOUS experience. My boyfriend located this place driving by! Cassandra was so helpful through the whole process.

I had a A1 experience with customer service and rental service. Cassandra provided great customer care and she takes care of her tenants! I definitely would rec... Read More

I had a A1 experience with customer service and rental service. Cassandra provided great customer care and she takes care of her tenants! I definitely would recommend this self storage site for the customer service provided by Cassandra alone.

Large pull through RV spaces, fully fenced, quick set up, and I received a nice discount my first month.

Amazing staff. Casandra was very kind to my grandmother during her move. Location is prime and price is perfect.

Clean, great prices, friendly staff, and easy access.

Nice little storage place, great prices, and friendly staff.

Quick, easy, great staff and location.

Nice storage place. Casandra is an awesome manager.

Rented online, the whole process was simple, made the moving process easy.

Cassandra was extremely helpful during the process of booking my storage units.

Never had any problems here. It's a smaller, quiet facility.

Needed a unit quickly last year, I was able to rent a unit and Uhaul in one place. Manager is friendly and works to give you the best promo.

My husband was referred here, great customer service, awesome prices and ideal location.

My wife and I have been storing here for years, very secure and awesome customer service.

Easy process, even in a Pandemic. We were able to do all the paperwork virtually and Cassandra was fantastic.

Secure & ideal location. Had everything I needed for moving.

By far the friendliest place I stopped at. The young woman in the office is welcoming and informative.

Clean, affordable and convenient. They sell packing supplies in the office which is helpful too.

Casandra in the office has been very attentive. We were indecisive on a size but she was happy to show us every size she had available. She helped us pick out m... Read More

Casandra in the office has been very attentive. We were indecisive on a size but she was happy to show us every size she had available. She helped us pick out moving supplies and set up a uhaul truck for us. Made the moving process easy.

I've been storing here for years. I have a hard time walking, the wide isles make it easy to pull up next to my unit without intruding on anyone else. Not once ... Read More

I've been storing here for years. I have a hard time walking, the wide isles make it easy to pull up next to my unit without intruding on anyone else. Not once have we had any issues. I've recommended many family members here as well. My husband and I adore Casandra in the main office, in fact, we pay in person just to say hi! A++

Wonderful experience with this facility. Stored my stuff here for almost a year while we were in between houses. Casandra in the main office was very helpful an... Read More

Wonderful experience with this facility. Stored my stuff here for almost a year while we were in between houses. Casandra in the main office was very helpful and friendly. Hassle free and convenient.

This place is awesome their storage units are big prices are not too bad and they will work with you if you need help the only thing is is they have a metal roo... Read More

This place is awesome their storage units are big prices are not too bad and they will work with you if you need help the only thing is is they have a metal roof so if it snows a lot be careful because you will get snow on you when you go to your storage unit

If you run into hard times they will not work with you,I was getting my first check on fri.but got it on Wed and they would not wait they took my unit that I ha... Read More

If you run into hard times they will not work with you,I was getting my first check on fri.but got it on Wed and they would not wait they took my unit that I have had over 3 years and it was everything I had left from my divorce now all I have is 2 laundry baskets of close I have lost everything and the sad part is my life fell apart becouse my identity was stolen I have lost everything you can think of so yes I do not recommend them to anyone

Don’t put your stuff here unless going through the hassle of insurance is fun for you. Had so many things destroyed in my unit just for the manager to tell me... Read More

Don’t put your stuff here unless going through the hassle of insurance is fun for you. Had so many things destroyed in my unit just for the manager to tell me “That’s what your insurance is for”. Unit got water in the bottom and ruined dressers, end table, a file box of important paperwork and more. Careless storage facility who doesn’t care about your belongings. Be smart and go somewhere else. So disappointed. Small, overpriced unit just to have my things ruined. Thanks for nothing!