National Storage Detroit - New Center

First time renting from the 2nd Avenue Detroit location. It was a bit hard finding the entrance which is at the back of the building. However the Agent Stacy at... Read More

First time renting from the 2nd Avenue Detroit location. It was a bit hard finding the entrance which is at the back of the building. However the Agent Stacy at the front office was super helpful and super amazing attitude. She made sure everything was okay, went through the regulations,walked us around the place and was never tired of answering our never ending questions. Stacy is the definition of excellent customer service. The area was clean, easy to access and I got a free heavy duty Lock saved me some money. I would recommend this newly opened place. Stacy keep up the excellent work!!

Thank you to Ms. Stacey for making my storage move in transition very smooth. She was able to find me a very accessible unit and I appreciate her for walking me... Read More

Thank you to Ms. Stacey for making my storage move in transition very smooth. She was able to find me a very accessible unit and I appreciate her for walking me through all rules and regulations.

On this day I had some car problems and called my friend and help me and he wasn't around so he referred me to a guy named Josh he does towing road service.... ... Read More

On this day I had some car problems and called my friend and help me and he wasn't around so he referred me to a guy named Josh he does towing road service.... So I called and I talked to him and I told him my location he said he would be maybe 20 to half an hour he was there in 15 minutes very promt very professional I was very happy because I wasn't in the safest of neighborhoods to be honest my car wouldn't start he even offered to try to look at the car but we weren't able to get it started up there and then so it had to be towed when I went two days later to pick up my vehicle she had to take care of the problem for me he had told me it was just a loose wire he fixed it at no charge I was so appreciated and thank you so much and I paid without hesitation that what he charged me my car started right up for me when I picked it up maybe two days later super reasonable price for storage and the tow I have ever gotten but for the help and the way this man by the name of Josh thank you very much I hope you read this review and I hope you get more business I sure do appreciate you so much and I'm definitely going to be passing your number out to friends keep up the good work and thank you for that day.?????????????

Stacy was amazing. She is the best. Beside her my experience was 0/10. I booked 2 wks in advance just for them to call me every other day and still book the wro... Read More

Stacy was amazing. She is the best. Beside her my experience was 0/10. I booked 2 wks in advance just for them to call me every other day and still book the wrong size unit and for it not to be on a ground floor. The elevator never work. They have motion lights that’s not the best and as a women that’s not safe. They share parking with a apartment complex that always have the drive way blocked with movers or the dumpster in the photo. The elevator are small. The day I moved in the elevator broke down. They wasn’t fixed until the following week. Which caused for me to have to pay the movers 2 times. I asked to be accommodated and they offered me a lock which I already had. The office is only open 3 days a week if you have any problems. If you call the number off googlE it’s not to the onsite office it’s to someone working remotely that’s how my reservation was messed up. This was a big mistake.

I booked 2 wks in advance just for them to call me every other day and still book the wrong size unit and for it not to be on a ground floor. The elevator never... Read More

I booked 2 wks in advance just for them to call me every other day and still book the wrong size unit and for it not to be on a ground floor. The elevator never work. They have motion lights that’s not the best and as a women that’s not safe. They share parking with a apartment complex that always have the drive way blocked with movers or the dumpster in the photo. The elevator are small. The day I moved in the elevator broke down. They wasn’t fixed until the following week. Which caused for me to have to pay the movers 2 times. I asked to be accommodated and they offered me a lock which I already had. The office is only open 3 days a week if you have any problems. If you call the number off googlE it’s not to the onsite office it’s to someone working remotely that’s how my reservation was messed up. This was a big mistake.