National Storage Hartland - Old US 23

My experience with renting a unit with National Storage has been wonderful. I moved a POD from Wisconsin and they happily allowed us to drop it right in front o... Read More

My experience with renting a unit with National Storage has been wonderful. I moved a POD from Wisconsin and they happily allowed us to drop it right in front of our unit for easy loading. It was so nice not having to move our stuff twice. I would definitely recommend them to others. Thanks!!

The storage area was clean and well kept, but unfortunately I will not be back as a costumer. The price went up as I know they do but when I confronted the guy... Read More

The storage area was clean and well kept, but unfortunately I will not be back as a costumer. The price went up as I know they do but when I confronted the guy to see if it included the insurance he straight up lied to me. He told me it was only going up 7 dollars but when I got my receipt for the next month it went up 20 dollars. I understand prices go up but you need to get your facts straight. I was a costumer at the Hartland facility. Thanks.

Just rented a unit, the unit was clean and in great condition. They provided a lock for us to use and Ryan’s customer service was great! Would use this facili... Read More

Just rented a unit, the unit was clean and in great condition. They provided a lock for us to use and Ryan’s customer service was great! Would use this facility again!

Rented a unit and a parking spot on the website, after hours. Was emailed my assignments and entry codes a few minutes later. Drove up and found my unit unlocke... Read More

Rented a unit and a parking spot on the website, after hours. Was emailed my assignments and entry codes a few minutes later. Drove up and found my unit unlocked and ready to use with a new lock waiting inside. Pretty easy. Got a nice welcome call from the onsite manager Ryan the next business day. Very smooth lease process.

I would highly recommend National Storage in Hartland, MI to anyone needing self storage in the area. Ryan, the manager, is kind, professional and has the tenan... Read More

I would highly recommend National Storage in Hartland, MI to anyone needing self storage in the area. Ryan, the manager, is kind, professional and has the tenants' best interest at heart at all times. The process to rent a unit was easy and we had no issues with our locker and belongings for the duration of our lease.

Great service. Staff was very helpful with me getting my dads stuff out of storage after he passed. They helped so much and made this transition as easy as it c... Read More

Great service. Staff was very helpful with me getting my dads stuff out of storage after he passed. They helped so much and made this transition as easy as it could have been. Management was great. Highly recommend them.

Nice, clean, secure and easy. Ryan walked me to 2 different size units to ensure my needs were met (in the freezing cold by the way). Once I picked a unit it wa... Read More

Nice, clean, secure and easy. Ryan walked me to 2 different size units to ensure my needs were met (in the freezing cold by the way). Once I picked a unit it was about 5 minutes to complete. very affordable. Overall very satisfied. Definitely recommend!

We moved to this site from a place in Milford that had increased rates 65% in 3 years. The last increase alone was 30% to take effect next month. Happy to fin... Read More

We moved to this site from a place in Milford that had increased rates 65% in 3 years. The last increase alone was 30% to take effect next month. Happy to find a more affordable option closer to home. The whole experience was seamless. Very friendly staff..:Ryan and Shawn were great.

Once again great service. I have more stuff than I thought so I needed a second unit. Ryan took great care of me getting set up. Thanks Ryan

Very friendly, manager Ryan was a big help and pleasant to deal with. Made if easy and fast to get me on my way. Thank you,

Very impressed with the operation that you guys have. It was very nice to sign up on a Sunday. Get it reserved. Go over there about an hour later and the lock w... Read More

Very impressed with the operation that you guys have. It was very nice to sign up on a Sunday. Get it reserved. Go over there about an hour later and the lock was sitting inside with a Welcome note attached to the door

When I needed to rent a storage unit, at first it was overwhelming with all of the available options! I'm glad I went with National Storage in Brighton (on Old... Read More

When I needed to rent a storage unit, at first it was overwhelming with all of the available options! I'm glad I went with National Storage in Brighton (on Old US-23). Ryan made my experience amazing! He was very understanding of my specific situation. Ryan made me feel like I was his only customer. If I had questions he was there to answer them. He was also very easy to work with when I wasn't exactly sure if I would be out before my rent was due again. I was out ahead of time, but Ryan was very flexible and if I ever need a storage unit again in this area, I will definitely be going back here. The unit was very clean.

I spoke with Ryan K with. National Storage. He called to follow up on my reservation. I went into the office and was politely greeted by Ryan. He explained the ... Read More

I spoke with Ryan K with. National Storage. He called to follow up on my reservation. I went into the office and was politely greeted by Ryan. He explained the different units that were available. I was offered the 1st month discount. He followed up with a call to let me know that my unit was clean and ready for me to move items in! Thank you for your help!

We've had a storage unit here for almost 6 years. This is a super clean facility and both Ryan and Shawn were very kind and helpful.

Ryan is very professional in his duties & his attention to detail. We are very happy with National Storage!

Ryan was fantastic! He is friendly and efficient. He helped us find a unit that fits our needs perfectly. I highly recommend National Storage in Brighton.

We live in Idaho and have been transitioning a family member from here to live with us there. Ryan and National Storage have been super helpful, flexible and r... Read More

We live in Idaho and have been transitioning a family member from here to live with us there. Ryan and National Storage have been super helpful, flexible and reliable to work with. Ryan also offered keen insights and connections to other solution providers to dispose of unwanted items. Living so far from Michigan, it’s nice to know that Ryan and National have our backs…

Super friendly, got everything set up quickly. They sent reminders monthly about payments, which helps me tremendously. When I cleared the unit on a Sunday, Rya... Read More

Super friendly, got everything set up quickly. They sent reminders monthly about payments, which helps me tremendously. When I cleared the unit on a Sunday, Ryan contacted me before I could contact him to see if I was all set with unit. Again, super friendly and helpful. Overall the experience was great amd I would recommend using them for your storage needs.

Ryan was very responsive on the phone, and made getting started and moving in a breeze. I reserved a space that was too small, and we easily went to the next si... Read More

Ryan was very responsive on the phone, and made getting started and moving in a breeze. I reserved a space that was too small, and we easily went to the next size up. I recommend this location.

Awesome service and directions. Ryan was super helpful in setting up what I needed to make it easier to move. Highly reccomend

These folks thought of EVERYTHING. There were so ahead of the game and made triple sure everything went smoothly for us ... and IT DID! You could't ask for b... Read More

These folks thought of EVERYTHING. There were so ahead of the game and made triple sure everything went smoothly for us ... and IT DID! You could't ask for better pro-active service and support for the customer!

We had a great experience with national storage near hartland on Old 23. Ryan was courteous and had great follow-up to close our contract, definitely would use ... Read More

We had a great experience with national storage near hartland on Old 23. Ryan was courteous and had great follow-up to close our contract, definitely would use him again

Great storage, with even better staff! Ryan was awesome, accommodating and worked with me as my live kept sprawling to additional units. Units are clean, the ... Read More

Great storage, with even better staff! Ryan was awesome, accommodating and worked with me as my live kept sprawling to additional units. Units are clean, the area is well lit, and the 24x7 access is a must!

I love this location! Ryan is in the office every month to take care of every single question for every customer I’ve seen it myself. I always end up coming i... Read More

I love this location! Ryan is in the office every month to take care of every single question for every customer I’ve seen it myself. I always end up coming in just to talk paying for my unit is second. Just a great place you need your stuff stored you need to come here

The establishment was outstanding from the very beginning. I made a reservation and I received an e-mail thanking me and asking if I had any questions. I spoke... Read More

The establishment was outstanding from the very beginning. I made a reservation and I received an e-mail thanking me and asking if I had any questions. I spoke to the Manager on site the morning I came in and he had already swept out my unit and had a brand new lock/key for me to use and was extremely helpful. He also stated that they check the locks every day to make sure the units are secure and will call you if the lock is off or not secured correctly. Would totally recommend this place!

Ryan helped me initially set up renting my unit and assured me that if I decided I needed a larger one they would be able to get me into one with no problems. H... Read More

Ryan helped me initially set up renting my unit and assured me that if I decided I needed a larger one they would be able to get me into one with no problems. He was right. I ended up needing a larger unit and Sean helped me do that with no trouble. They were fast and friendly. Thank you Ryan and Sean for making this such an easy process for me!!!!!!

Clean, easy to access, easy to pay. Would use anytime I needed in future. Big plus to Ryan up front. Also no hassle for ending use of unit.

Ryan was great and helped me find the proper storage for my trailer. Kind and personable. Reasonable pricing, secure location. 2/9/24 update Unexpected move/re... Read More

Ryan was great and helped me find the proper storage for my trailer. Kind and personable. Reasonable pricing, secure location. 2/9/24 update Unexpected move/relocation is making location impractical. Ryan has been wonderful with transition and was instrumental in reducing costs for me. Thank you for everything.

Really appreciate Ryan's friendliness and responsiveness. I left a message after hours with the call center about a gate issue. Ryan took the time to call me ba... Read More

Really appreciate Ryan's friendliness and responsiveness. I left a message after hours with the call center about a gate issue. Ryan took the time to call me back to thank me for the call, and to let me know that the issue had been taken care of.

My entire experience was great from day one. The personal touch from the managers with the ability to answer questions and flexibility made them stand out from ... Read More

My entire experience was great from day one. The personal touch from the managers with the ability to answer questions and flexibility made them stand out from all the others. Highly recommend.

Ryan was great and helped me find the proper storage for my trailer. Kind and personable. Reasonable pricing, secure location.

Great place and location for all your storage needs! Clean and always accessible. Well managed place with a friendly staff. Ryan, the on-sight manager, is the B... Read More

Great place and location for all your storage needs! Clean and always accessible. Well managed place with a friendly staff. Ryan, the on-sight manager, is the BEST!! So helpful and always cheerful.

I would HIGHLY recommend Hartland National Storage location. Ryan is very knowledgeable and helped make my move easy and much less stressful! He's a great hel... Read More

I would HIGHLY recommend Hartland National Storage location. Ryan is very knowledgeable and helped make my move easy and much less stressful! He's a great help!

Place is great. Had a bad experience with uhaul getting my mom moved out of her home. They quickly got me a storage unit with competitive pricing, awesome first... Read More

Place is great. Had a bad experience with uhaul getting my mom moved out of her home. They quickly got me a storage unit with competitive pricing, awesome first month discount and were very attentive to making sure I had what I needed. Even offered to swap my unit for a larger one if it wasn't big enough. It was. They will be meeting my storage needs in Livingston County for foreseeable future.

Very easy to sign up. Clean unit's. Lock provided. Ryan was pleasant and very helpful. I would highly recommend National Storage Brighton.

Ryan has extended excellent customer service to me on numerous occasions. Highly recommend National Storage.

First time renting a storage space. Rhonda in the office was very helpful. Very easy and stress free process. Great customer service .

Great professional service! Ryan shared all information regarding renting a unit and was very helpful and efficient with documentation. Thank you Ryan!

Ryan and Rhonda were very nice whenever I had a question. I would recommend speaking with them directly instead of the call center.

Great experience. Rhonda was very helpfull and answered all our questions and had suggestions for us.

A great place for storage. Staff and management are extremely accommodating and helpful when needed. Highly recommended...

The staff was friendly and helpful!

Friendly service, easy access!

Rhonda was wonderful and very helpful. Facilities was nice and clean.

Outstanding customer service and a wonderful place to store your belongings. Rhonda was a pleasure to speak with and a delight to work with on getting me setup ... Read More

Outstanding customer service and a wonderful place to store your belongings. Rhonda was a pleasure to speak with and a delight to work with on getting me setup with a storage space. Thank you!

Never any issues

Great ppl.

Friendly staff easy payment options

Enrollment was an easy process. Billing was spot on and they only require 3 days advance notice to vacate. They would get 5 stars if the outdoor storage was a b... Read More

Enrollment was an easy process. Billing was spot on and they only require 3 days advance notice to vacate. They would get 5 stars if the outdoor storage was a bit wider. They allow for 96" and our trailer is 84". 6" to spare per side is tight. I will be returning back in the spring because I store my trailer indoors for the winter.

Good people easy in and out

It's OK cause one day I was asked what was I doing here

While the storage space was adequate, renters need to be aware that National storage does NOT pro rate your monthly fee when you move out . Also, when I arrived... Read More

While the storage space was adequate, renters need to be aware that National storage does NOT pro rate your monthly fee when you move out . Also, when I arrived to rent the space , I was told I needed to show proof of insurance . I did within 3 hours . I was still charged 12.00 for the month . In my opinion , I would not be back .

I have been renting for over a year! Poor communication at two different locations. One of the space’s I was renting was sold to someone else and I never rece... Read More

I have been renting for over a year! Poor communication at two different locations. One of the space’s I was renting was sold to someone else and I never received a call from National Storage / Best Storage stating I would be losing my spot. Went into pay for an additional month and found out it was already rented to someone else. One Star * since I was told by two different people ( one being the manager Steve ) that they were “very sorry”! I would not recommend National Storage facility.

Worst customer service ever. Can’t get a hold of anyone goes to a corporate phone system now. I was billed three times this month for the same unit and can’... Read More

Worst customer service ever. Can’t get a hold of anyone goes to a corporate phone system now. I was billed three times this month for the same unit and can’t get ahold of anyone.