The Storage Chest

I cannot say enough amazing things about The Storage Chest! If looking at options, I would stop now as this facility is the Best of them all (trust me, I alread... Read More

I cannot say enough amazing things about The Storage Chest! If looking at options, I would stop now as this facility is the Best of them all (trust me, I already had already looked into all the options.). Everything is ideal from the Location of the facility; the Units are Very Clean and Secured, and the pricing is more than fair! Most importantly, the Property Manager (Lori), makes the Moving and Storage process very accommodating. She's easy to work with and available to help in any way! Great Experience All Around! Many Thanks to The Storage Chest!

Lori is helpful and funny. Glad to know her and appreciate her

The manager Lori is awesome. Great place to store your stuff. Secure and clean.

Had a great experience here...Lori was super friendly and helped me pick out the right size storage. I would definitely recommend the storage chest Update: rec... Read More

Had a great experience here...Lori was super friendly and helped me pick out the right size storage. I would definitely recommend the storage chest Update: recently looked into renting another storage unit and Lori was just as helpful as ever! She took her time and gave me all thw information I needed. Thank you, Lori!

So far, so good! Laurie was super nice and helpful with finding an appropriate storage unit to meet my needs!

So far, so good! Laurie was super nice and helpful with finding an appropriate storage unit to meet my needs!

The site manager, Lori, was so kind, helpful, funny, responsible, smart, and a wealth of experience. If a storage facility can have a heart, SHE is the heart of... Read More

The site manager, Lori, was so kind, helpful, funny, responsible, smart, and a wealth of experience. If a storage facility can have a heart, SHE is the heart of the Storage Chest. She makes the world a better place.

Easy to use. Available 24 hours. Would definitely use them again.

I highly recommend the Storage Chest! Laurie was wonderful; she went out of her way to be helpful and to make sure we got what we needed. The units were clean,... Read More

I highly recommend the Storage Chest! Laurie was wonderful; she went out of her way to be helpful and to make sure we got what we needed. The units were clean, and accessing them was simple.

My parents used this storage and so did I. Awesome service. I was known by name and felt like I was a part of a community. Wonderful place I suggest to anyone l... Read More

My parents used this storage and so did I. Awesome service. I was known by name and felt like I was a part of a community. Wonderful place I suggest to anyone looking for long term storage or short term moving

I dealt with Ronda on my move in day she was super sweet! I called and had to change the time she was more then accommodating! Super nice very positive and poli... Read More

I dealt with Ronda on my move in day she was super sweet! I called and had to change the time she was more then accommodating! Super nice very positive and polite.

Super easy set up and there was even a cute and actually well trained Chihuahua

Great service, very nice lady at the front desk (Lori) was very helpful. The storage facility is simple to use, clean, secure. No complaints

Best customer service EVER! 5 stars for Lori!

Great place! Very easy and Lori is great to work with!! Highly recommend

My experience with The Storage Chest was a great experience. The staff is genuine, friendly, and very helpful. I would highly recommend them to anyone looking f... Read More

My experience with The Storage Chest was a great experience. The staff is genuine, friendly, and very helpful. I would highly recommend them to anyone looking for a smooth transition.

The Storage Chest is a nice storage facility to store your personal things. The units are nice and spacious, and clean and the staff is just great! The manager ... Read More

The Storage Chest is a nice storage facility to store your personal things. The units are nice and spacious, and clean and the staff is just great! The manager Lori was always so friendly and eager to help in any way. l would recommend them to anyone!

The worker there Lori is so friendly and able to help me with all the questions and concerns I had thank you!

Great service! The manager did a great job getting us what we needed

Lori is terrific! Knowlegeable and helpful.

Great specials at this facility and my mother is very happy with her unit the store is clean and the manager is very helpful with my mother thank you Lori

I needed a place to store personal belongings and they were very friendly, price is great, very clean, knowledgeable people to work with and handle getting me t... Read More

I needed a place to store personal belongings and they were very friendly, price is great, very clean, knowledgeable people to work with and handle getting me through the process. Lori is great

Needed a unit to put our stuff in while we sell our house and before we close on the new one. Place has nice security and units are well lit and clean. Lori a... Read More

Needed a unit to put our stuff in while we sell our house and before we close on the new one. Place has nice security and units are well lit and clean. Lori a huge help in picking out the right size unit. I checked other places out online and this one has the best reviews. Highly recommend.

This is a great place my wife needed storage short term and I was surprised she was able to get the first month free and ot was low cost for the month will reco... Read More

This is a great place my wife needed storage short term and I was surprised she was able to get the first month free and ot was low cost for the month will recommend The Storage Chest to all thank you Lori.

Had a great experience here...Lori was super friendly and helped me pick out the right size storage. I would definitely recommend the storage chest

We needed a place to store our new Venture Sonic Camper and The Storage Chest was able to provide us with the space we needed. Lori was super friendly and help... Read More

We needed a place to store our new Venture Sonic Camper and The Storage Chest was able to provide us with the space we needed. Lori was super friendly and helpful the storage price is reasonable and we are very satisfied with the location and easy access! Thank You, Steve & Wendy R.

The woman who helped us was super nice and professional. Will definitely use them in the future for our Uhaul needs.

I like renting here it was easy to pick up my truck and drop it off thank you!!!!

If you need storage this is the best place to be the facility is clean and so are the units and the manager Lori will help with your storage needs.

I get my U-Haul truck here from time to time great location and their storage facility is really nice and clean will use this place in the next few weeks for my... Read More

I get my U-Haul truck here from time to time great location and their storage facility is really nice and clean will use this place in the next few weeks for my move.

I'm glad I found The Storage Chest they have great specials and Lori in the office was very helpful and knew what size unit would work for me.

I needed last minute storage and found this gem with a great special awesome I got three months half off!!! Thank you Lori & The Storage Chest

The place is great I got a great special even though I only needed it for a short time.

Great specials and the manager is easy to work with and friendly we will always come back if we need storage.

Great place if you need storage my parents have been here a long time and they love it here people are nice and so is Lori in the office. Thank you Storage Ches... Read More

Great place if you need storage my parents have been here a long time and they love it here people are nice and so is Lori in the office. Thank you Storage Chest for a nice facility!!!

Thank you Lori and The Storage Chest for helping with all our storage needs it really came in handy at the last minute. I will send all my friends that need sto... Read More

Thank you Lori and The Storage Chest for helping with all our storage needs it really came in handy at the last minute. I will send all my friends that need storage here.

Great place to store and rent a truck the facility is very clean and nice.

I like renting here it was easy to pick up my truck and drop it off thank you Storage Chest

Great place to store the manager Lori was very helpful during a tough time.

I am glad I found this place the manager Lori was easy to work with and she helped us out with last minute storage thank you!!!

We have been really happy with our experience at the Storage Chest. The manager, Lori, has been so great in helping us see the units in person to make the best... Read More

We have been really happy with our experience at the Storage Chest. The manager, Lori, has been so great in helping us see the units in person to make the best choice for our needs. She took the time to let me see a few and it really helped realizing we needed a larger space.

I used the Storage Chest to rent a truck and it was fast an easy and my daughter rented a unit because she was going back to school I was pleasantly surprised s... Read More

I used the Storage Chest to rent a truck and it was fast an easy and my daughter rented a unit because she was going back to school I was pleasantly surprised she got the unit first month rent free and she didn't have to stay in the unit more than a month if she didn't want to and still got it first month rent free way to go Lori at the Storage Chest for the honesty we tell all about this treasure.

A friend of mine told me about the Storage Chest and I am glad she did not only is this place clean but Lori in the office was a great help. I will tell anyone... Read More

A friend of mine told me about the Storage Chest and I am glad she did not only is this place clean but Lori in the office was a great help. I will tell anyone that needs storage to go here. Thank you Storage Chest!!

Great place to store and they have great specials...... Lori in the office is great to work with and she helped with all our storage needs. Thanks Lori

The Storage Chest is an easy, safe and friendly place to store your all your stuff. Lori, at the front desk, is a pleasure to deal with and the facility is clea... Read More

The Storage Chest is an easy, safe and friendly place to store your all your stuff. Lori, at the front desk, is a pleasure to deal with and the facility is clean and easy to navigate. The lanes are roomy and the location is easy to access, and secure. I’m a repeat customer and would use The Storage Chest, again. Thanks for your help, Lori.

I was in need to store my mothers things in a hurry and I saw The Storage Chest online with great reviews and deals so I went in a spoke with Lori she was great... Read More

I was in need to store my mothers things in a hurry and I saw The Storage Chest online with great reviews and deals so I went in a spoke with Lori she was great helped me get my mothers things in a unit that was a perfect size for her. Thank you Storage Chest!!!

Great experience we were rushing to fins a storage facility and this place The Storage Chest was great not only did we get a good move in special but Lori was g... Read More

Great experience we were rushing to fins a storage facility and this place The Storage Chest was great not only did we get a good move in special but Lori was great and she helped us with everything we needed. Thank you

i was in a huge rush to move all my stuff, and dealing with a large amount of stress. thankfully, the staff here understood and were super accommodating. i appr... Read More

i was in a huge rush to move all my stuff, and dealing with a large amount of stress. thankfully, the staff here understood and were super accommodating. i appreciated their flexibility, and the space itself!

This is the place to go, very clean and the girl that runs it is very nice and pleasant to deal with, had a great experience dealing with them. Also easy access... Read More

This is the place to go, very clean and the girl that runs it is very nice and pleasant to deal with, had a great experience dealing with them. Also easy access in and out no problem. They deserve a 10 star rating. Would recommend them highly. .

Had a great experience renting a storage unit, very informative and professional! I would definitely recommend a friend in the near future.

We have user the Storage Chest for he last 3 years for RV storage. They are great, they even closed my RV door when I inadvertantly left it open one weekend. ... Read More

We have user the Storage Chest for he last 3 years for RV storage. They are great, they even closed my RV door when I inadvertantly left it open one weekend. Could not ask for a better place to store my stuff.

We use The Storage Chest from time to time we love this place not only are the people that store here friendly but everyone looks out for each other which I thi... Read More

We use The Storage Chest from time to time we love this place not only are the people that store here friendly but everyone looks out for each other which I think is great because it adds extra security too us and Lori is awesome she takes care of this facility every day on her own. Great Job!

Nice facility the units are clean and dry and you can rent a U-Haul here as well for your move great place. Thank you Lori you were great.

I rented a unit at this storage facility just yesterday. I met Lori. She was very kind and helpful showing and explaining everything to me patiently. I look for... Read More

I rented a unit at this storage facility just yesterday. I met Lori. She was very kind and helpful showing and explaining everything to me patiently. I look forward to working with her. Thank you.

Clean unit, nice access hours, I don’t like how they advertise one price then force you to pay insurance thru them, increasing the monthly payment to much, ot... Read More

Clean unit, nice access hours, I don’t like how they advertise one price then force you to pay insurance thru them, increasing the monthly payment to much, other storage units do not force insurance on you.

Laurie working at the main office is wonderful. If this was a review about her alone it would be 5 stars. Storage unit was fine, entry was always easy and neve... Read More

Laurie working at the main office is wonderful. If this was a review about her alone it would be 5 stars. Storage unit was fine, entry was always easy and never too crowded, but I was in the unit 6 months and my rate jumped $20. Corporate is constantly sending out communications that don’t make sense for seemingly no reason.

Scam! I rented for “$68” on line. When I got there in order to get in I had to “pay a $25 administrative fee, pay $18 per month insurance and buy a lock.�... Read More

Scam! I rented for “$68” on line. When I got there in order to get in I had to “pay a $25 administrative fee, pay $18 per month insurance and buy a lock.” Plus they changed the rate on me to $110 after month 3. Finally, they had me go from storage bin to storage bin which were already used. The storage biz (at least this one) is a scam.

Storage Chest at W. Liberty St. is a ripoff. My family won an auction for one of their units, and when we drove over from Ypsilanti to collect my belongings, it... Read More

Storage Chest at W. Liberty St. is a ripoff. My family won an auction for one of their units, and when we drove over from Ypsilanti to collect my belongings, it was immediately clear that something was wrong. The unit looked totally different from what was advertised in the pictures — high-quality items were removed, and new items not in the photos were now in the unit. There was a small cheap lock on the door instead of the bigger more expensive locks storage companies typically use. Additionally, the manager broke through the small lock with pliers instead of using the red-colored, more powerful lock breaker as seen in original images. The manager told me that someone must have broken into sealed unit without leaving any trace — I find that ludicrous! Save yourself time and money by going somewhere else for your storage needs!

Missed appointment to pay by 1 day and charged 177 for a new month (which I can understand) what I can’t understand is not being able to use the additional mo... Read More

Missed appointment to pay by 1 day and charged 177 for a new month (which I can understand) what I can’t understand is not being able to use the additional month I was charged for and on top of that being charged a 100 dollar cleaning fee for a total of $277!!? Unbelievable Lori has been absolutely wonderful and more then easy to work with. I would imagine the majority of positive reviews would be because of her. Rhonda smiled and laughed as she gave me that fee and had great pleasure doing it.. what a nasty employee. Someone like this would easily lose the storage chest a good amount of business.

I had two units here for months before I realized how much I was spending on insurance. Since the units appeared dry even after flooding events during the summe... Read More

I had two units here for months before I realized how much I was spending on insurance. Since the units appeared dry even after flooding events during the summer I dropped the insurance for the final month. Apparently water had been seeping in from behind the unit and ruined a brand new mattress I had stored in a good quality mattress bag. Lori was apologetic but said the owner wouldn’t make an effort to make it right, even though the damage had obviously been done long before the recent change in insurance status. Live and learn, but the whole experience made me go from satisfied to never recommending this place. The water clearly came in the back through a damaged wall.